iPhone Loyalty Hits 96.4% as Android Users Four Times More Likely to Switch

[Abazigal]

Pixel has 7 years of support, I think that's the same as apple if I'm not mistaken

It's probably more accurate to say that Google has pledged 7 years of software support for the Pixel. Time will tell if they actually live up to that promise by 2030.

 

[capamac]

I think they'd have to or open themselves to lawsuits, eh?

 

[ab2c4]

I plan to switch back to android for my next phone. I have been using the iPhone again since the 11. I wasn’t a fan of the gesture navigation system back then and I’m still not. Typing is absolutely terrible on the iPhone also. I’ll be switching for the better typing and the on screen navigation bar. Those two things are the things you use constantly when using your phone and I feel Android does them much better. I have given iPhones a legitimate long term shot but they just aren’t working for me. Plus iOS is pretty boring with its lack of customization.

When it comes to computers I have been pretty happy with my MacBook Pro and Chromebook. Pretty much done with MS Windows though.

Edit: I also want a smaller-ish and lightweight phone with a telephoto lens and I can have that with the smaller Samsung S series phone. iPhone doesn’t offer that option.

 

[Abazigal]

I think they'd have to or open themselves to lawsuits, eh?

Given how few people use the pixel phone, it may actually be cheaper to settle out of court than continue to support a low-volume product for years and years to come.

 

[yabeweb]

It's probably more accurate to say that Google has pledged 7 years of software support for the Pixel. Time will tell if they actually live up to that promise by 2030.

Well pixel 6 is receiving android 17 it started with Android 12 so it’s already 4 version after release….and pixel 6 wasn’t promised 7 years old os updates but it is getting close.

Considering it was released in 2021 we are already at 5 years, so the promised 5 years were followed, I don’t see why 7 is that unbelievable.

 

[ChrisMac47]

......

Edit: I also want a smaller-ish and lightweight phone with a telephoto lens and I can have that with the smaller Samsung S series phone. iPhone doesn’t offer that option.

Yes, we really need a decent smaller phone. This preoccupation with size is not just boring, it's impractical for many people. iPhone Mini Pro?

 

[wanha]

Indeed. A few other people pointed this out - but to make this clear:

Of the 13.6%, 26.8% switch to iPhone.
26.8% of 13.6 is ... 3.6% (rounded)!

That's actually striking! The number of platform switchers is essentially balanced (within 1 percentage point).

I think there's real stickiness and network effects to any platform.

In addition to simply getting used to a particular platform or OS, you also inevitably accumulate apps, logins, subscriptions, and accessories that all make switching more difficult, laborious, and expensive over time.

 

[I7guy]

I plan to switch back to android for my next phone. I have been using the iPhone again since the 11. I wasn’t a fan of the gesture navigation system back then and I’m still not. Typing is absolutely terrible on the iPhone also. I’ll be switching for the better typing and the on screen navigation bar. Those two things are the things you use constantly when using your phone and I feel Android does them much better. I have given iPhones a legitimate long term shot but they just aren’t working for me. Plus iOS is pretty boring with its lack of customization.

When it comes to computers I have been pretty happy with my MacBook Pro and Chromebook. Pretty much done with MS Windows though.

Edit: I also want a smaller-ish and lightweight phone with a telephoto lens and I can have that with the smaller Samsung S series phone. iPhone doesn’t offer that option.

We’ve been Apple customers since the iPhone 4 and don’t see us switching unless Apple makes what we believe are huge missteps. I happen to like the boring no frills customization of iOS. Love the new neo but not getting rid of windows anytime soon.

 

[Heat_Fan89]

Given how few people use the pixel phone, it may actually be cheaper to settle out of court than continue to support a low-volume product for years and years to come.

I expect them to live up to their promised support. They have extended support for the Pixel tablet even though there are no more Pixel tablets in the works. Google's cash cow is advertising and AI so they have both the money and resources to fulfill their Pixel Phone support obligations.

 

[Jumpthesnark]

is not me claiming the survey is about knowing the future with certainty and I directly refused your claim that its about understanding how people feel about their phone here, which you ignored.

And I never said you "claim(ed) the survey is about knowing the future with certainty." I said the survey itself is not about that. So you seem to be arguing a point that was never made. Not the only time. Whether that's a misunderstanding of what I wrote, or a willful mischaracterization, I don't know.

And yes, I ignored that you "directly refused (my) claim that its (sic) about understanding how people feel about their phone" because it was only one of several points you made which I disagree with. I'm free to ignore statements without replying to every one in granular detail. I think it's tedious to quote back every single word someone says, just to say you're wrong and you're wrong again and still wrong! to each one. So if that's the kind of discussion you like having, please have it with someone else.

 

[haruhiko]

Which is also a concern.

WhatsApp is owned by Meta. That's not great... at all....

When I first used WhatsApp, it was not owned by Meta and it costed $0.99….
Then everyone else started to use it and it became the standard. Then Meta bought it. We have no way to escape now.

 

[AlanBeyond]

Have these survey respondents tried Liquid Glass or Apple Intelligence? It’s like saying people on the Titanic were electing to stay on the big boat rather than risk those tiny lifeboats.

iOS 26 is a total disaster and there're rumors saying that apple will focus on fixing them in the iOS 27

 

[Nekronos]

And I never said you "claim(ed) the survey is about knowing the future with certainty." I said the survey itself is not about that. So you seem to be arguing a point that was never made. Not the only time. Whether that's a misunderstanding of what I wrote, or a willful mischaracterization, I don't know.

And yes, I ignored that you "directly refused (my) claim that its (sic) about understanding how people feel about their phone" because it was only one of several points you made which I disagree with. I'm free to ignore statements without replying to every one in granular detail. I think it's tedious to quote back every single word someone says, just to say you're wrong and you're wrong again and still wrong! to each one. So if that's the kind of discussion you like having, please have it with someone else.

I find this ironic. You are the one who interjected a fallacy by claiming "The survey isn't about knowing the future with certainty, it's about understanding how people feel about their current phone. So it doesn't matter if respondents "actually switch" in the future, it's about respondents' current thoughts about their phones." I simply pointed that out and then countered, despite your claim being irrelevant to mine I engaged in your fallacy.

You're free to do a lot of things. I consider it bad faith to cherry pick when the points are interconnected and underpin what I was stating as a whole, it comes off to me as you ignoring aspects of my argument to make yours appear better than it is.

A good faith response need not quote every single word but if you find these discussions tedious, why bother engaging?

 

[Jumpthesnark]

I think it's tedious to quote back every single word someone says, just to say you're wrong and you're wrong again and still wrong! to each one.

A good faith response need not quote every single word but if you find these discussions tedious, why bother engaging?

But I didn't say "these discussions" are tedious. I said that it's tedious to quote back every word or sentence someone says, simply in order to refute each one. So I didn't, which is something you seemed to take issue with. You like the word "fallacy," so there's one of yours, enjoy.

And no, my statement that this survey is about respondents' current feelings is not a fallacy. Your very first post, which I replied to, stated:

The survey has hypotheticals that may never pan out - being asked if you were to switch, where would you go - such answers may be irrelevant if respondents don't actually switch.

So my statement about this survey being about respondents' current feelings is accurate and not a fallacy because respondents cannot know the future, no one can. Until someone (you?) can develop a way of seeing the future then such questions are going to be about a person's present feelings about possible future actions. Criticizing "hypotheticals that may never pan out" is a ridiculous attempt to mischaracterize what the survey is about at its core, and how such a survey can possibly be conducted.

Yes, this discussion (not "these discussions") is tedious. I can't imagine a typical MR reader being interested in a pointless back-and-forth like this. Feel free to reply, I won't see it - I'm giving you the last word and you can take an internet victory lap or whatever you think is important for you to do.