iPhone SE unresponsive touch screen, even after replacement iPhone

Discussion in 'iPhone Tips, Help and Troubleshooting' started by ycyc, Apr 18, 2016.

  1. ycyc, Apr 18, 2016
    Last edited: Apr 18, 2016

    ycyc macrumors newbie

    Joined:
    Apr 18, 2016
    #1
    Hi guys, I the iPhone SE 64GB.

    On April 14, the screen started being unresponsive (here's a vid ) for a few minutes, then it would be fine. This has happened a couple of times per day since then. I rebooted it and the touch screen would still be unresponsive a few hours later.

    Today (April 18), I went to the Apple Store and they gave me a new iPhone. However a couple of hours later, the same problem arose again on the new phone.

    I'm not exactly sure what's going on - have I been unlucky and received 2 defective phones in a row? Is there something in my apps that's causing this?
     
  2. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #2
    Is it the same when it's not plugged in (and hasn't been plugged in before even for a new phone)?
     
  3. ycyc thread starter macrumors newbie

    Joined:
    Apr 18, 2016
    #3
    Yes it still lags even when it's not plugged in.

    For the new one, I did charge it before it started being unresponsive.
     
  4. BrianBaughn macrumors 603

    BrianBaughn

    Joined:
    Feb 13, 2011
    Location:
    Baltimore, Maryland
    #4
    No issues on other capacitive touch devices?
     

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