Exactly, worst thing we can do with the customer is simply offer applecare. Its the customers choice if they want to purchase it then and there or buy it at an apple store. But that choice has no bearing on us selling them the phone.
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
iPhone Sprint Scam!
- Thread starter eNcrypTioN
- Start date
- Sort by reaction score
That's why I always get my apple products from apple. They never pull that crap. They will ask, and if you say no, that's it.
That's because at the apple store they don't get paid on commission. They have a salary and will get paid that regardless of how much apple stuff they sell. However, people at Verizon, ATT, and Sprint get paid a lot more if they sell a crap load of extras with the phones.
Well your still very wrong you can purchase AppleCare thru the att or Verizon store I have done it many times but continue to think your right if you'd like , someday you'll figure out I'm right
Last edited by a moderator:
I had a very similar issue when I was buying my iPad 2 from Radio Shack.
This is not linkbaiting, but here is my blog post on it:
http://beyondthetech.com/2011/06/my-interesting-adventure-in-buying-an-ipad-2/
Basically, after being coerced into getting accessories and warranty with my iPad 2, I emailed Steve Jobs with my story. I ended up getting a call from the VP at Apple, John Brandon, which unleashed a flurry of calls by both Apple and Radio Shack executives.
In the end, a refund of all my add-on purchases, a free leather Smart Cover, and free AppleCare warranty, and most especially, a very continued-to-be happy Apple customer.
This is not linkbaiting, but here is my blog post on it:
http://beyondthetech.com/2011/06/my-interesting-adventure-in-buying-an-ipad-2/
Basically, after being coerced into getting accessories and warranty with my iPad 2, I emailed Steve Jobs with my story. I ended up getting a call from the VP at Apple, John Brandon, which unleashed a flurry of calls by both Apple and Radio Shack executives.
In the end, a refund of all my add-on purchases, a free leather Smart Cover, and free AppleCare warranty, and most especially, a very continued-to-be happy Apple customer.
Well your still very wrong you can purchase AppleCare thru the att or Verizon store I have done it many times but continue to think your right if you'd like , someday you'll figure out I'm right
Welp, I say I'm right and you're wrong, and here's why: every VZW (and AT&T) rep person I've ever spoken with, be it on the phone, in person, or chat, has told me that they do NOT sell Apple Care+, so the way I see it, the burden of proof lies on you; show me on their websites where they sell AC+; show me where I can add it onto my order via http://www.att.com or http://www.verizonwireless.com; Show me a chat transcript with a sales rep.
It looks to me like you're just the type of person who shoots off first and asks questions later.
Define "everyone," because, to my knowledge, AC is included and complimentary, so if the OP & all others after are discussing being pushed to "purchase" or "add on" AC, then it MUST be AC+, no?
Well I don't really know about the Apple Stores where you are from but you get 1 year of warranty with 30 days of being able to call Apple Care if you want an extra year and 2 years of being able to call in you buy AppleCare. If you want to be able to pay 50 bucks to get a new phone after an accident you get AppleCare+. When I said everyone I meant the people on this thread.
This is a scam. These are not corporate stores but 3rd party retailers. They worry about themselves first. If they are trying to sell you accessories or Apple Care and can't buy the phone without it, then it's illegal.
Yes, I'm familiar with the intricacies of AppleCare vs. AppleCare+.
The point I made previously was that the premise of the entire discussion is regarding the OP being forced or coerced into "buying AppleCare."
Because standard AppleCare is complimentary, AKA, "free." (1 year/30 days/no accidental coverage), it's illogical that everyone is alluding to being scammed into buying a free product.
Instead, because the OP is discussing being forcefully persuaded to purchase/add-on AppleCare, it MUST be AppleCare+ (2 years warranty/2 years phone support/2 accident claims), which is $99, AKA, "not free."
Make sense?
I mean I could be wrong but this being an Mac forum I think that people on here would know the difference between AppleCare and AppleCare+.
They're forcing consumers to purchase items they dont want in order to get the iphone.
You find that legal, ethical or right?
What if you go to a gas station to get gas and they tell you that you need to get wiper blades or windshield fluid or they wont sell you any.
They're also breaking their agreement with Apple and its bad business practice.
Not according to everyone I've spoken to at AT&T & everything I've read.
From AppleCare Rep:
Attachments
I have to say, while I don't know if you are right or wrong, you are clearly providing evidence and asking for proof to dispute your claim. Can't ask for much more than that and you were even side tracked on the silly Apple Care versus Apple Care+ and still found your way back. Hats off too you sir.
Now I go back into lurk mode.
I'm just asking a question. You've stated it's illegal. What law do you thihk they are breaking?
He just isn't going to get it I'll post the picture of my receipt showing from the AT&T store that I added Apple care +