iPhone stolen after delivery

[Fudd]

I had Fedex leave my Note 3 warranty replacement on my doorstep even though it required a signature and it sat there all day. At other times they've left a note for low(er) priced items. It seems pretty arbitrary. Nothing has been stolen though.

 

[Newtons Apple]

Reporting your phone stolen to the police is useless. Millions of phones are stolen and they might make out a report but they will do nothing to recover it.

Unless your boyfriend authorized them to leave it at the door without a signature, which I doubt, the phone should be replaced by Apple. Apple will in turn handle it with ups. As you are not the shipper, there is little you can do with ups your only recourse is with Apple.

If ups or Fedex made the choice to leave at your door with no signature, they will have to reimburse Apple.

 

[ABC5S]

OP came, and now went. Where are you OP ?

 

[SnowLeopard OSX]

Don't they usually require signatures for high value deliveries?

 

[ohio.emt]

Alright, my mistake then. I just never received a thing that would not require a signature, that's why it seemed a bit strange, but then again, why would you do such a thing when you are buying something in that price range.

Both Fedex, and UPS leave packages on my porch all the time without a note or waiver even if it's sent signature required. They seem to always just write left on porch in the signature box. Funny enough the USPS always seems to want a signature.

 

[wlossw]

Assuming you DID authorize the package be left with no signature at the door: Perhaps if you bought it with a credit card, or have homeowners/renters insurance you can make a theft claim? If you do have some form of insurance then go ahead and make a police report, otherwise you are pretty much SOL.

If on the other hand you DID NOT authorize it to be left at the door, you just have to contact apple, or whoever shipped the device and ask them to file a claim with the shipping company.

Your final option, is to CHARGEBACK your credit card by contacting your bank, which should be ok if the seller is unable to provide a signed proof of delivery. According to CC merchant agreements sellers are on the hook to make sure you receive the goods in proper order...

 

[Missbritt4]

Assuming you DID authorize the package be left with no signature at the door: Perhaps if you bought it with a credit card, or have homeowners/renters insurance you can make a theft claim? If you do have some form of insurance then go ahead and make a police report, otherwise you are pretty much SOL.

If on the other hand you DID NOT authorize it to be left at the door, you just have to contact apple, or whoever shipped the device and ask them to file a claim with the shipping company.

Your final option, is to CHARGEBACK your credit card by contacting your bank, which should be ok if the seller is unable to provide a signed proof of delivery. According to CC merchant agreements sellers are on the hook to make sure you receive the goods in proper order...

If someone tries to sell the phone and the buyer turns it on won't there be a way Apple can find it ? If we report the new phone missing

 

[CNeufeld]

Check the link that was provided early in your thread. Apple won't do anything for you as far as tracking it. They provide the "Find My Phone" functionality, but since you never actually got it to turn it on...

Did your boyfriend authorize the delivery without his signature? If so, then he's likely out of luck. If not, then report it to Apple, and they'll send you a new phone while they deal with the shipper.

C

 

[baypharm]

UPS recently dumped a $3,000 telescope on my front porch where it sat all day until I got home in the evening, I was shocked. Other times they have left notes saying they were there and a signature is required, so either there is no rhyme or reason to sig or its on the request of the sender.

I can do one better. UPS delivered $85,789 worth of narcotics to us with no signature. We we expecting an order but we had always signed for it. In this case, they dropped it on the front porch as we were coming back from lunch. We saw the driver leave. When we opened the box, it was not our order. It contained about 750,000 doses of Oxycodone HCL. We immediately called UPS and it took them 2 weeks to come back for it. From that point on, we specifically requested FedEX as our shipper. Our original order mysteriously never came. Soon afterwards we heard that several UPS drivers had diverted shipments of drugs and kept them. Our driver was not among them however. Pretty scary stuff happening out there....

 

[S.T.A.R.]

If someone tries to sell the phone and the buyer turns it on won't there be a way Apple can find it ? If we report the new phone missing

Yes...you will get caught.

 

[ANTAWNM26]

My boyfriend for some dumb reason decided to get his bland new iPhone delievered to our apartment building right in front of our door, & it was stolen when we weren't home. Is there anyway to track it once it's turned on and activated, will Apple be notified?

Smh