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As was previously posted in this thread, just cancel Applecare for the device. Seems like that would solve the problem.
 
Not sure I'd market the iPhone on Verizon in that fashion.
Bad news: you have a phone people want to steal
good news: we'll block the ESN if stolen. ;)

Well it's not exactly something they advertise. A few years ago I was at a busy bar and I sat my Blackberry down on it after texting. I turned my head to speak to someone and when I turned around it was gone. I got some satisfaction in knowing the device stolen from me is essentially a paperweight.

Though as stated you have to be a little extra careful when buying CDMA phones on eBay. I ensure in the listing it specifically states the ESN is clean. After I won but before I pay I will ask for the ESN and give a call to the carrier to confirm it's clean.
 
Dude if the thief is getting a replacement, call applecare and find out the address the iphone is being shipped to. If he's going to an Apple store, go to the store and wait by the genius bar until they call him up. Walk up to the genius and claim your phone back. Bring your ID to prove who you are and call the police if you want.
 
Dude if the thief is getting a replacement, call applecare and find out the address the iphone is being shipped to. If he's going to an Apple store, go to the store and wait by the genius bar until they call him up. Walk up to the genius and claim your phone back. Bring your ID to prove who you are and call the police if you want.

I guarantee you they will not give you that information.
 
To the OP, if you purchased the additional Apple Care service (service beyond the included 1 year warranty), cancel it immediately.

Use the case ID and serial number of the phone to follow the repair status of the phone. If understand Apple’s warranty service correctly the warranty can not be transferred without your permission. If you properly registered that phone and provided Apple with correct contact information you should receive an email if the phone is ever sent to Apple for repair.

If you ever receive an email indicating the phone is in Apple’s possession for repair, contact Apple immediately and request that they return the stolen phone to you. They will ask for proof of ownership and a police report (keep sales slip and police report in a safe place). Once you give them that information they are required by law to return the stolen phone.

If you get lucky and the phone is returned, you will need to contact your insurance company and ask them if they want the phone. Also contact the police and report the phone has been returned.

If you are really LUCKY the insurance company may let you keep the old phone (assuming it’s still broken). Depending on the condition of the phone you may be able to get it repaired and sell it for a profit.

Although the above is some what unlikely to happen, one can hope. Nothing will happen to the thief but at least they no longer have your phone. If the person sending it in for repair is not the thief they just learned as hard lesson about buying stolen goods.

Look at Apple like a car manufacture; if your car gets stolen they (the manufacture) won’t do a thing to help recover your car. Basically because there is little they can do and anything they do will cost money. Although technology can make things harder for a thief to use a stolen iPhone, Apple and AT&T apparently feel it is not worth their time and money to put forth the effort. In the end they actually will make more money when a user has to buy a replacement phone.
 
Ha, ha.... That's pretty funny. Take a phone from a drunk and immediately try to sell it. That's stolen property!! Be even funnier if it was the same guy that started this thread. :eek:

I flagged the sale. :)
 
OP I really hope you read this!!!!

This is very likely an attempt at identity theft. It is HIGHLY unlikely that the thief is trying to use AppleCare to fix the stolen phone. I guarantee they could care less about this. This may be one method that they are trying to use to get your ID and then use it for a whole list of other things. All they would have to do is get just the right amount of info from AppleCare....I don't mean to say this as a scare tactic or whatever, just be careful.
 
Let me begin by saying that I love my iPhone 4, and I loved my 3G and 3GS before that. I've always had good support from Apple.

10/10/10 about 4:00am in Atlanta I was leaving a bar with my wife, another couple, and a friend. We parked about a block away and we were just arriving at the vehicle when a man came from behind me and snatched the iPhone 4 from my right hand and he proceeded to run away from us much faster than any of could. I didn't have mobileme so I couldn't track the phone or wipe it. I did call AT&T and have the line suspended until I got another iPhone 4. I filed a police report. My renter's insurance ended up covering the stolen iPhone in full (thanks USAA).

Here comes the interesting part: I received an email from AppleCare yesterday following up on a support call I supposedly made about my iPhone on 10/10/10. I didn't make that call. It listed a case id# and employee name so I called AppleCare to inquire about it.

Turns out that the thief called support about the iPhone having a cracked screen. Somehow in less than 24 hours after stealing it he managed to drop and crack the screen. It was immaculate when I had it. He was running very fast; he could have dropped it then. Who knows... Anyhow I told the AppleCare guy that my phone was stolen and that I found it very frustrating that the thief was able to call for support and get help from AppleCare for a phone still associated with my email address and apple id. I changed all of my passwords the day after it was stolen, so I know he can't access my accounts, but apparently he can still get support and I'll be notified about it since it is still registered to me.

Applecare dude was sympathetic and said he'd put a note on my account but the gist of it is this: Thief can continue to get support from Apple and I'll continue to hear about it but I won't be able to do anything about it. *** Apple?

Another thing I don't get: AppleCare said that the thief didn't identify himself. How is that possible. Every time I call AppleCare the first thing they do is ask for my name.



I am interested to know how it was covered under Renter's Insurance, I wonder if my home owner insurance with cover the 4 iPhone's we have :rolleyes:
 
I am interested to know how it was covered under Renter's Insurance, I wonder if my home owner insurance with cover the 4 iPhone's we have :rolleyes:

No idea what it would be like where you live, but in the UK, most people's home insurance would cover it too.

The real downside would be paying an excess or having an increased premium in the future. That usually makes it too costly.
 
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