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iPhone Three Mobile Order ???
- Thread starter jordanhuxley
- Start date
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Yeah, i have. Got exactly the same thing. Just stating that they are too busy.
I even went on the chat function on their website and they said that they cannot talk about delivery and individual orders and they just gave me the same number.
I even went on the chat function on their website and they said that they cannot talk about delivery and individual orders and they just gave me the same number.
They had similar issues around the time of the White iPhone launch.
I moved back to them from Orange, so just signed up for a new contract. Website promised 3 day delivery, got to the night before, no despatch email or text. Waited till 'delivery day', heard nothing.
Gave it a couple of hours, rang them up, and they said "oh yeah, we've got no stock." Eventually took an extra week on top of the delivery time, and communication was poor - there was also no real explanation - just "Apple didn't send us them".
Mind you, although their customer service is absolute cackapoopoo, their plans & network stability shine through. More than happy with my iPhone 4 on their network.
I moved back to them from Orange, so just signed up for a new contract. Website promised 3 day delivery, got to the night before, no despatch email or text. Waited till 'delivery day', heard nothing.
Gave it a couple of hours, rang them up, and they said "oh yeah, we've got no stock." Eventually took an extra week on top of the delivery time, and communication was poor - there was also no real explanation - just "Apple didn't send us them".
Mind you, although their customer service is absolute cackapoopoo, their plans & network stability shine through. More than happy with my iPhone 4 on their network.
Got mine about 9:45am, bit disappointed with Siri, only US businesses can be found, ask it the weather and it can only tell you the weather for England, not home. Blah
Update: Feel quite cheated now, can't find ANY places in the UK, what a con.
Update: Feel quite cheated now, can't find ANY places in the UK, what a con.
What is that? All I got was a text yesterday from Three saying my order had been dispatched.
Oh and a text from DPD 5 mins before delivery telling me my hour slot.
I had a rolling month contract so it was done as an upgrade, I ordered it on Tuesday.
Three will say anything to you over the phone, I managed to get through to them on the phone they are now blaming apple for threes crap delivery!!! Think I might cancel mine and get something else
I would have gone somewhere else but the unlimited data and free tethering are a must for me. That and the fact that quidco had a amazing deal were good enough reasons to go with 3.
I should have gone to my local carphonewarehouse as they do the deal I took in store and probably have one instock
It would be less annoying if there was actually people on this thread. There are only a few of us on here that ordered from 3 and we only have one person saying they have received their iPhone. Surely there are thousands of people in the same situation as ours.
Probably not thousands that also come here. My wife still hasn't got hers, we ordered at the same time. If that's any consolation.
Did your wife have an existing contract as well, or was it a new contract? At the moment it seems as if those starting new contract such as myself are at the back of the line in a sense.
Did the same, ordered via phone with Three on Sunday, no email as promised, but I got a text last night 9.30pm and got it delivered at 9 ish this morning .. oh and I upgraded a 30 day rolling contract to a 24 month one ...
Who was it delivered by. I know it was royal Mail but was it delivered by your postman or did they turn up in a van?
Well Three seem pretty hopeless and to be honest un-informed. The person running the twitter customer service seems to have no idea about anything.
Just received this.
We're sorry that you didn't receive your iPhone 4S today - we understand that you may be disappointed.
We were told late yesterday afternoon that there was a dispatch problem in our warehouse which affected a small number of orders. We're pleased to say that the problem has now been fixed, and we can confirm that Royal Mail will deliver your order by 2pm tomorrow, Saturday 15th October.
Guess its tomorrow.
We're sorry that you didn't receive your iPhone 4S today - we understand that you may be disappointed.
We were told late yesterday afternoon that there was a dispatch problem in our warehouse which affected a small number of orders. We're pleased to say that the problem has now been fixed, and we can confirm that Royal Mail will deliver your order by 2pm tomorrow, Saturday 15th October.
Guess its tomorrow.
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I reciveved a text today saying it would be delivered, i think the warehouse problem is a terrible excuse, they new this was going to happen and had time to plan for this
I reciveved a text today saying it would be delivered, i think the warehouse problem is a terrible excuse, they new this was going to happen and had time to plan for this