Writing this from a major Apple Store in the U.K. The newly launched iPhone Upgrade Programme isn't working. A few orders went through very early on. But since 9.00am no customers with the a reservation on the Upgrade Programme are getting their phones. It's a national problem apparently thanks to Barclays not upscaleing for the increased demand for checks, so the orders can't be processed. Told either try back later in the day, but no guarantee; order for a different day; or buy outright for cash then return within 14 days, get a refund, then go onto the Upgrade programme. Barclays have totally screwed this up for Apple and their customers.