I take your point on board. The thing for me is this, when I invest in technology I want it to work straight out of the box. I am a contract software/system tester there is nothing that annoys me more than buying a piece of kit or being supplied with it and then having to work out how to use the damn thing or spend time trying to make the things that don't work, work.
I shouldn't have to. I have better things to do with my time that mess about with the N95 trying to get it to sync - even with as you say a little time spent on it.
I am not a great one for poring over manuals etc. If I can't unpack it, use it without consulting the manual or online help then in my opinion it's a bad gadget. I apply this rule to everything not just iPhone. Hence why I like the Nintendo Wii, Nintendo DS and my Macs. I can unpack them, not read the manual, connect it up, work with a simple interface and get it to do precisely what I want. That's not my experience with the N95 and lots of other things i.e. Vista, why do I have to go through all these prompts for you to uninstall a program - just do it!!
The N95 is not a bad phone just complicated.