This worked for my iPhone with error 14
1. Un-dock and shutdown the iPad (Note: You will not see the ‘Red’ power down slider in this state)
2. Shutdown iTunes
3. Delete the previously downloaded software update file which you will find in these location depending on your system:
Mac Location: /users/<user name>/Library/iTunes/iPad Software Updates
PC Location: Documents and Settings<User>Application DataApple ComputeriTunesiPad Software Updates
4. ‘Empty Trash’ to be on the safe side.
5. Restart iTunes
6. Dock iPad
7. Follow the prompts to have iTunes download the OS upgrade again
Once downloaded iTunes should automatically upgrade the iPad with the new OS and bring it out of restore mode.
This will restore the iPad to factory settings
Once the factory restore is complete iTunes will let you further restore the iPad from the most recent backup of the device before it encountered the problems. This should recover your apps, data and user settings.
I believe this fix will also work if you get ‘Error 14′ dur*ing an iPhone update. The download files will be found at the same locations except in the ‘iPhone Software Updates’ directory.
Hope this helps!!!
1. Un-dock and shutdown the iPad (Note: You will not see the ‘Red’ power down slider in this state)
2. Shutdown iTunes
3. Delete the previously downloaded software update file which you will find in these location depending on your system:
Mac Location: /users/<user name>/Library/iTunes/iPad Software Updates
PC Location: Documents and Settings<User>Application DataApple ComputeriTunesiPad Software Updates
4. ‘Empty Trash’ to be on the safe side.
5. Restart iTunes
6. Dock iPad
7. Follow the prompts to have iTunes download the OS upgrade again
Once downloaded iTunes should automatically upgrade the iPad with the new OS and bring it out of restore mode.
This will restore the iPad to factory settings
Once the factory restore is complete iTunes will let you further restore the iPad from the most recent backup of the device before it encountered the problems. This should recover your apps, data and user settings.
I believe this fix will also work if you get ‘Error 14′ dur*ing an iPhone update. The download files will be found at the same locations except in the ‘iPhone Software Updates’ directory.
Hope this helps!!!
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