iPhone X iPhone X apple care express replacement

Alexrat1996

macrumors 68040
Original poster
Mar 29, 2015
3,466
397
Lehigh valley PA
Have you people done an express replacement for the iPhone X how are the conditions ?

Did you people get some with loose screens ,dust in the camera lens/ dust in selfi camera ?

Will this feature work if I”m on iPhone upgrade program?
 

Shadow Jolteon

macrumors regular
Feb 1, 2018
165
97
For express replacements, I believe they charge your card the full amount for the phone, then ship you a new phone and when you receive it, you put your SIM card in the new phone and ship your old one out in the same packaging. Once they receive the damaged phone back, they'll clear the charge from your card.

The phone you get should be like brand new. I've used it a few times where I work when people crack their phones and it is much more convenient than having to take it to Apple myself.

As for the replacement program part, I believe AppleCare+ is included, so it should work just the same as if you purchased the phone outright with AppleCare+.
 

willmtaylor

macrumors G4
Oct 31, 2009
10,300
8,162
Here(-ish)
Have you people done an express replacement for the iPhone X how are the conditions ?

Did you people get some with loose screens ,dust in the camera lens/ dust in selfi camera ?

Will this feature work if I”m on iPhone upgrade program?
Has your battery capacity gone down to 99%, so you need a new device?
 

Alexrat1996

macrumors 68040
Original poster
Mar 29, 2015
3,466
397
Lehigh valley PA
For express replacements, I believe they charge your card the full amount for the phone, then ship you a new phone and when you receive it, you put your SIM card in the new phone and ship your old one out in the same packaging. Once they receive the damaged phone back, they'll clear the charge from your card.

The phone you get should be like brand new. I've used it a few times where I work when people crack their phones and it is much more convenient than having to take it to Apple myself.

As for the replacement program part, I believe AppleCare+ is included, so it should work just the same as if you purchased the phone outright with AppleCare+.
How are the replacement I done one in January it had dust in the lens both in front and back on the X I”m afraid of doing one It’s been months since January I suppose apple has better replacement now
[doublepost=1522795854][/doublepost]
Has your battery capacity gone down to 99%, so you need a new device?
It hasn’t sir
[doublepost=1522795986][/doublepost]
Ohhhhhhh brother
Just asking in general
 

Shadow Jolteon

macrumors regular
Feb 1, 2018
165
97
The replacements I've got back are pretty much like brand new. They're the same as the ones you would get from Apple's stores. I've never noticed any dust in the lenses or other imperfections on the ones we get back in for our office.
 

Alexrat1996

macrumors 68040
Original poster
Mar 29, 2015
3,466
397
Lehigh valley PA
The replacements I've got back are pretty much like brand new. They're the same as the ones you would get from Apple's stores. I've never noticed any dust in the lenses or other imperfections on the ones we get back in for our office.
Where did yours ship from ?

Why does the serial number are similar ?
 

Shadow Jolteon

macrumors regular
Feb 1, 2018
165
97
I'm pretty sure they've shipped in from California and Texas. I'm assuming they generally ship out from the nearest repair depot. The replacements will have their own unique serial numbers. They're probably just similar because they're the same model.
 

Alexrat1996

macrumors 68040
Original poster
Mar 29, 2015
3,466
397
Lehigh valley PA
I'm pretty sure they've shipped in from California and Texas. I'm assuming they generally ship out from the nearest repair depot. The replacements will have their own unique serial numbers. They're probably just similar because they're the same model.
Maybe that’s why mines is similar
 
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