iPhone X iPhone X discoloured appt on screen!!

Discussion in 'iPhone' started by Sarahjay84, Mar 17, 2018.

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  1. Sarahjay84 macrumors newbie

    Sarahjay84

    Joined:
    Mar 17, 2018
    #1
    Help! I have no idea what this spot is or how it’s happened!! Got it from my telco in Australia. Should I take it back there or to an Apple store? Has anybody else seen this and know the cause?!
     

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  2. Relentless Power, Mar 17, 2018
    Last edited: Mar 17, 2018

    Relentless Power macrumors Penryn

    Relentless Power

    Joined:
    Jul 12, 2016
    #2
    My opinion, it’s either a separation with the laminate display from the OLED panel or it it looks like some sort type of water/moisture penetrated the display. I don’t know Australia’s return policies, but you could try returning it if you’re under 14 days from the retailer or have Apple inspect it with a genius appointment.
     
  3. BasicGreatGuy Contributor

    BasicGreatGuy

    Joined:
    Sep 21, 2012
    Location:
    In the middle of several books.
  4. Rattle Snake Suspended

    Joined:
    Mar 16, 2018
    #4
    Let me just educate you. Since it's an iPhone X it has a OLED display not LCD?
     
  5. Sarahjay84 thread starter macrumors newbie

    Sarahjay84

    Joined:
    Mar 17, 2018
    #5
    Thanks to those that replied! I took it back to my telco and they will send it back for repair/replacement under warranty :)
     
  6. SRLMJ23, Mar 20, 2018
    Last edited: Mar 20, 2018

    SRLMJ23 macrumors 68000

    SRLMJ23

    Joined:
    Jul 11, 2008
    Location:
    New York
    #6
    You should have taken it to Apple, you would have gotten a new iPhone X right then. It would come in the "coffin case" but those refurb iPhones go through a more rigorous inspection than new iPhones, at least that is what I have heard.

    I got a refurb iPhone 5s, because the TouchID on it stopped working but I was way past the 14 days. It was more like two months or so. I asked Apple if I could have a brand new one, but they would not go for it...figured it was worth a chance to ask, haha.

    Anyway, good luck with your iPhone X!

    :apple:
     
  7. Sarahjay84 thread starter macrumors newbie

    Sarahjay84

    Joined:
    Mar 17, 2018
    #7
    I’d love to take it to an Apple store instead but I live 5 hours away haha. Don’t know when I’ll be there next either unfortunately :-(
     

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