iPhone X iPhone X discoloured appt on screen!!

Discussion in 'iPhone' started by Sarahjay84, Mar 17, 2018.

  1. Sarahjay84 macrumors newbie


    Mar 17, 2018
    Help! I have no idea what this spot is or how it’s happened!! Got it from my telco in Australia. Should I take it back there or to an Apple store? Has anybody else seen this and know the cause?!

    Attached Files:

  2. Relentless Power, Mar 17, 2018
    Last edited: Mar 17, 2018

    Relentless Power macrumors Penryn

    Relentless Power

    Jul 12, 2016
    My opinion, it’s either a separation with the laminate display from the OLED panel or it it looks like some sort type of water/moisture penetrated the display. I don’t know Australia’s return policies, but you could try returning it if you’re under 14 days from the retailer or have Apple inspect it with a genius appointment.
  3. BasicGreatGuy Contributor


    Sep 21, 2012
    In the middle of several books.
  4. Rattle Snake Suspended

    Mar 16, 2018
    Let me just educate you. Since it's an iPhone X it has a OLED display not LCD?
  5. Sarahjay84 thread starter macrumors newbie


    Mar 17, 2018
    Thanks to those that replied! I took it back to my telco and they will send it back for repair/replacement under warranty :)
  6. SRLMJ23, Mar 20, 2018
    Last edited: Mar 20, 2018

    SRLMJ23 macrumors 68000


    Jul 11, 2008
    New York
    You should have taken it to Apple, you would have gotten a new iPhone X right then. It would come in the "coffin case" but those refurb iPhones go through a more rigorous inspection than new iPhones, at least that is what I have heard.

    I got a refurb iPhone 5s, because the TouchID on it stopped working but I was way past the 14 days. It was more like two months or so. I asked Apple if I could have a brand new one, but they would not go for it...figured it was worth a chance to ask, haha.

    Anyway, good luck with your iPhone X!

  7. Sarahjay84 thread starter macrumors newbie


    Mar 17, 2018
    I’d love to take it to an Apple store instead but I live 5 hours away haha. Don’t know when I’ll be there next either unfortunately :-(

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