Picked up my iPhone X this morning at local Verizon store and am already having issues. The phone refuses to open messages. I have done the 1,2,3 soft reset, and a full reset and redownloax everything twice and no go. What happens is I click iMessage and it turns black and automatically closes. I can answer messages if they pop up up top though, and threw Siri and they send no problem as well. This is very frustrating is anyone else experiencing anything like this??
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iPhone X Issue with Messages
- Thread starter Jdf87
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The phone came iOS 11.0.3 made me update before got any further then after I completely wiped the phone twice for factory reset have downgraded and re installed iOS 11.1 though
I Got the same problem, did a clean install/factory reset and then it worked. When I put my icloud backup back it iMessage didn’t work again. Now on the phone with apple care for the almost an hour. They are really trying to solve it.
Did that already as well. Also shut down all icloud services and then 10 minutes later on again, no luck.
But many thanks for this tip, it has worked for me in the past when I had some trouble.
this is why I always set up my new phones as new. Never restore from a backup in my opinion.
Yeah I’m in the same boat I don’t like to lose all my old stuff, I hope Apple gets this sorted for us otherwise I’ll be at Apple store tonight after work to try a different device
Its clearly a backup issue, not a device issue. A device issue would not prevent iMessages from loading; it's software. Restore the phone as new, and I guarantee it will fix the problem. You probably have a corrupted backup.
I agree with you and thisbdoes make the most sense but for ***** and giggles I decided to try to load a backup from weeks ago a third time I did a reset and no go same thing. So either my 7 plus just saved corrupted files every time? Or there’s another issue. And it’s not just iMessages loading. The whole app won’t load it crashes before it can even open.
Same issue here, tried everything and it won't open. I'm getting imessage notifications just fine but imessage crashes instantly whenever I open it.
hopefully this becomes more of an issue and they look into more because I’m not willing to lose all my data because the phone doesn’t like The backup my 7 made
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Yeah I’m not doubting that it won’t fix my issue alecgold said it fixed his but I’m not willing to lose information saved on my phone what’s the point of having iCloud?
I have lost years of data multiple times because of corruption issues. It simply happens. There is nothing they can do to fix your backup, and even if they could it would take weeks. Your data would still be not on your phone. I lost 1.5 years of health data because of the bug in iOS 10.1 that prevented health form being restored. S*** happens.
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At this point, you don't have a choice.
I do I’ll simply return the X and continue to use the 7 no big deal.
That seems incredibly silly, but whatever floats your boat. It's clearly a backup issue with your 7, thus any time you upgrade a new phone in the future, the corruption issue is likely to carry over permanently. There is something wrong with the iPhone 7's software that is leading to the corruption issue. This has happened to me many times over the last 11 years. Its software, things go wrong. No such thing as perfect software.