iPhone XR iPhone XR phantom keyboard presses on home screen

Discussion in 'iPhone' started by ihakim, Dec 5, 2018.

  1. ihakim macrumors regular

    Joined:
    Jun 11, 2012
    Location:
    Stanford, CA
    #1
    I’ve been having this odd issue on my iPhone XR. Every once in a while when I go to open an app towards the bottom of my home screen it won’t open with the first 1 or 2 taps. Instead it briefly shows the pop up letter of the key on the keyboard that would normally be where the app is on the home screen if the keyboard were open and I typed that letter. After a few taps the app opens. This happens maybe 3-4x daily with only the app in the bottom row second from the right (iMessage). I thought it might have been a bug in iOS 12.1 but it still happens with 12.1.1.

    Has anyone else experienced this on the Xr or any other iPhone or am I alone? I haven’t found any mention of it when googling.
     
  2. Tguy, Dec 26, 2018
    Last edited: Dec 26, 2018

    Tguy macrumors newbie

    Joined:
    Nov 29, 2018
    #2
    Same here on iPhone x.
    Were you able to resolve this?
     
  3. Belvoire macrumors newbie

    Belvoire

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    Sep 9, 2017
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    Switzerland
  4. Baldilocks macrumors 6502

    Baldilocks

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    Jan 2, 2012
    Location:
    Delaware, USA
    #4
    Weird. And you all are using the stock keyboard and not a 3rd party one?
     
  5. Tguy macrumors newbie

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    Nov 29, 2018
  6. Belvoire macrumors newbie

    Belvoire

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  7. richard371 macrumors 68020

    Joined:
    Feb 1, 2008
    #8
    So glad I found this thread. Same problem here. Happens randomly after unlocking my phone at times when I hit an icon random letter pop up. It slows me down because I have to hit the icon 2-3 times then it opens Only happens right after unlocking the phone. It’s so annoying I found that returning on reduced motion in accessibility settings improved it drastically. I hope they fix it. XS Max here I think I remembered it happening on my X too
     
  8. richard371 macrumors 68020

    Joined:
    Feb 1, 2008
    #9
    I can confirm 12.1.3 beta 3 still does not fix this. Its a very annoying issue as often when I unlock my phone I have to hit the messages/mail or other icons 2-3 times before the phantom key doesn't pop up and the app actually opens. I'm learning just to live with reduced motion on as it pretty much doesn't happen and just makes it faster. Has anyone reported this to Apple. I got a feeling it does not effect many people or people just don't notice or care. Its definitely a software bug as it carried over from my X to my XS Max.
     
  9. Malcster macrumors 6502a

    Joined:
    Apr 26, 2005
    Location:
    Bristol, UK
    #10
    I’ve had this on my X since later builds of iOS 11, I’ve reported it multiple times to Apple via the beta feedback app but its still not fixed.
     
  10. richard371 macrumors 68020

    Joined:
    Feb 1, 2008
    #11
    I wonder if it’s something a few of us are carrying over in our backups? No way am I going to wipe my phone and start over. I’ll just keep reduced motion on until they fix it. I’m kind of getting used to it now and the animations feel slow when I turn it off.
     
  11. ihakim thread starter macrumors regular

    Joined:
    Jun 11, 2012
    Location:
    Stanford, CA
    #12
    Still not resolved for me. I also set up my iPhone XR from scratch without any backups when I bought it so this is an issue with the current build of iOS. Hoping this gets fixed in the near future. I forgot I created this thread and I’m glad to see now that I am not the only one.
     
  12. richard371 macrumors 68020

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    Feb 1, 2008
    #13
    Ah glad I didn’t waste my time setting up as new. It really is annoying esp if you are quick at unlocking your phone and hitting the icons.
     
  13. Malcster macrumors 6502a

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    Apr 26, 2005
    Location:
    Bristol, UK
    #14
    Anyone managed to test this on 12.2 and see if its still an issue?
     
  14. WhiteWhaleHolyGrail macrumors 6502a

    WhiteWhaleHolyGrail

    Joined:
    Nov 14, 2016
    #15
    Yep - I have had this pretty much since the start with my XS. Posted about it as being like a weird treadmill when you try to scroll screens in that you go nowhere!
     
  15. Malcster macrumors 6502a

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    Apr 26, 2005
    Location:
    Bristol, UK
    #16
    Ah thanks, I mainly see it on my X when I unlock it, it's like the keyboard is on but invisible so i get a letter displayed on first tap. I realise it's not a critical bug in the grand scheme of things but its really annoying.

    I'll check when i go up to 12.2, waiting for public beta, and report it through Feedback app (yet again)
     
  16. Hicksmat1976 macrumors regular

    Hicksmat1976

    Joined:
    Jul 12, 2016
    Location:
    Middleton, England
    #17
    glad I found this thread also have it on Xr with 12.1.3
    I didn't even think to report it as a glitch but I'm sort of happy its not just me.
     
  17. richard371 macrumors 68020

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    Feb 1, 2008
    #18
    Anyone try 12.2 beta to see if it fixes this?
     
  18. Malcster macrumors 6502a

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    Apr 26, 2005
    Location:
    Bristol, UK
    #19
    Still happens for me on 12.2 beta 2, I mentioned it in the 12.2 feedback survey thats in the Feeback app as well too.

    The wait continues.
     
  19. richard371 macrumors 68020

    Joined:
    Feb 1, 2008
    #20
    Yea I don’t think they will fix it as not enough people exp it. I just turn on reduced motion and it’s gone but I’d like for it to be fixed. Unlocking my phone and having to hit the message icon 2-3 times for it to open due to the phantom letters popping up is annoying.
     
  20. dazb69 macrumors member

    dazb69

    Joined:
    Oct 29, 2011
    #21
    Switch to a numeric passcode. Issue seems to be linked to using a alphanumeric passcode.

    I switched back to numeric a few days ago and havn’t seen the issue once since ( was happening multiple times a day prior )
     
  21. richard371 macrumors 68020

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    Feb 1, 2008
    #22
    I use alphanumeric passcode but always use face ID. Do you use face ID

     
  22. richard371 macrumors 68020

    Joined:
    Feb 1, 2008
    #23
    Looks like you nailed it. Even though I use faceID I changed my passcode to numeric instead of Alpha numeric and the problem seems to have gone away. Also the issue where sometime I open an Imessage where the keyboard bounces up and down is also fixed. Very strange that this is the fix. It explains why many have not noticed as most people use a numeric passcode. I bet everyone on here with the issue has an alphanumeric passcode.
     
  23. Malcster macrumors 6502a

    Joined:
    Apr 26, 2005
    Location:
    Bristol, UK
    #24
    Interesting, will give this a try, I did mention on my Apple feedback the passcode was alphanumeric, so still hopeful for a fix at some point! Thanks.
     
  24. dazb69 macrumors member

    dazb69

    Joined:
    Oct 29, 2011
    #25
    Yeah. Use FaceID. Always used a Alpha passcode, however will just live with a 6 digit numeric until it is fixed ( if ever ).
     

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39 December 5, 2018