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iPhone XS Max iPhone Xs Max slow WiFi?

Sugadaddy

macrumors 6502
Original poster
Aug 28, 2010
256
168
Using the speedtest.net app, my iPad Air 2 and iPhone 6 get full speed from my ISP (130Mbps down), but the new Xs Max is only getting 80 to 100Mbps in the same location. Wifi router is an Airport Extreme 802.11AC.

Anybody getting similar results?
 

PhillStew

macrumors regular
Sep 23, 2005
106
13
Alabama
Using the speedtest.net app, my iPad Air 2 and iPhone 6 get full speed from my ISP (130Mbps down), but the new Xs Max is only getting 80 to 100Mbps in the same location. Wifi router is an Airport Extreme 802.11AC.

Anybody getting similar results?

What a coincidence! I just ran the speed test app myself (I have a Xs Max) and was getting 30Mbps down. I’m thinking it’s just a timing thing since I have 130Mbps service so I would probably just test it throughout the day and note any variation.
 
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Sugadaddy

macrumors 6502
Original poster
Aug 28, 2010
256
168
Seems like a bug... I tried a few different servers, fastest I can get is 101Mbps down. All my other devices are maxing the connection.
 
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seezar

macrumors regular
Jan 18, 2018
207
173
No issues with mine
 

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_Refurbished_

macrumors 68020
Mar 23, 2007
2,192
2,768
I’m paying $70 for 40mbit. My ISP is my real problem!

No issues maxing out my connection on my Max.
 
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Sugadaddy

macrumors 6502
Original poster
Aug 28, 2010
256
168
Alright, false alert. I restarted the iPhone and Airport and retested. Now maxing out my connection. :D
 
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pdxmatts

macrumors 68000
Jan 12, 2013
1,861
452
Portland, OR
Using the speedtest.net app, my iPad Air 2 and iPhone 6 get full speed from my ISP (130Mbps down), but the new Xs Max is only getting 80 to 100Mbps in the same location. Wifi router is an Airport Extreme 802.11AC.

Anybody getting similar results?
Nevermind. I see you fixed it
 
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mac.cali

macrumors 65816
Mar 16, 2012
1,381
302
Not sure, I'm testing from further away and it's dropping the speed while the iPhone 6 stays the same.




Yeah, could be the issue, but my airport has the same SSID for 2.4 and 5Ghz, so no way to know. (phone decides the frequency...)

Turn on the guest network and isolate 2.4 and 5 with unique SSID. Then you can retest.
 
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pdxmatts

macrumors 68000
Jan 12, 2013
1,861
452
Portland, OR
Not sure, I'm testing from further away and it's dropping the speed while the iPhone 6 stays the same.

I was going to say that if you got it today you might want to let it index and settle overnight and try again tomorrow? Plus, reset your network settings and then power off and back on afterwards
 
Last edited:
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_Refurbished_

macrumors 68020
Mar 23, 2007
2,192
2,768
Wow. I get Fiber for this rate. Appx 400 up/down on an 8+.
This is what happens when corporations have too much power. My complex and ISP have a business agreement that only lets one ISP run wires. It’s stuff like this that pisses me off and needs regulation.

Luckily T-Mobile is trying to merge with Sprint to provide home broadband via 5G, hopefully the government doesn’t block them. I’d gladly use them as my ISP if I could.
 
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Sugadaddy

macrumors 6502
Original poster
Aug 28, 2010
256
168
Turn on the guest network and isolate 2.4 and 5 with unique SSID. Then you can retest.

Renamed the 5ghz network to something else, and did some tests on each. 2.4 is slower, even at the furthest from the airport.

I think it was dropping from 5 to 2.4 before.
 
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cjake

macrumors regular
Sep 12, 2014
143
55
I found that when I first connected to my Netgear Orbi WiFi during setup of my XS Max, it connected to the 2.4 network. I went into WiFi settings, forgot the network, and then reconnected; this time on the 5 Ghz network as it should.

Must be something about the phone's initial setup process that prioritizes 2.4 over 5 Ghz.

Once connected to 5 GHz I am getting 130 Mbits down even though I am subscribed to 100 Mbit service from Mediacom.
 
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R1Lover

macrumors newbie
Sep 22, 2018
3
2
Using the speedtest.net app, my iPad Air 2 and iPhone 6 get full speed from my ISP (130Mbps down), but the new Xs Max is only getting 80 to 100Mbps in the same location. Wifi router is an Airport Extreme 802.11AC.

Anybody getting similar results?

Same issue here, its not a access point issue but a phone issue, I have many devices from an SE to iPhone 7 to the xs max, ipad, mpb and more, xs max is the only one with this issue. I can get it to full speed with a freah reboot of the access points, after about 30 minutes it slows to about 50 consistantly

Hopefully a software update will fix it.
 
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JSB1540

macrumors 6502a
Apr 24, 2015
525
244
fast.com shows 660Mbps and speedtest 428Mbps two rooms from my router. I have GB service, and my wifi is usually in that range. (Nighthawk X10) When I was setting it up yesterday it dropped substantially, but upon rebooting everything, it went back to what I expected.
 
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R1Lover

macrumors newbie
Sep 22, 2018
3
2
fast.com shows 660Mbps and speedtest 428Mbps two rooms from my router. I have GB service, and my wifi is usually in that range. (Nighthawk X10) When I was setting it up yesterday it dropped substantially, but upon rebooting everything, it went back to what I expected.

Same results, but.... leave it connected for a few hours and retest, it will drop down in speed eventually. At least that is my results and the max is the only iDevice to perform this way, all ithers remain full speed.
 
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JSB1540

macrumors 6502a
Apr 24, 2015
525
244
Same results, but.... leave it connected for a few hours and retest, it will drop down in speed eventually. At least that is my results and the max is the only iDevice to perform this way, all ithers remain full speed.
It's been pretty steady for 28 hours now. I set it up at noon yesterday.
 
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blackhawk10

macrumors member
Feb 28, 2014
47
31
Using the speedtest.net app, my iPad Air 2 and iPhone 6 get full speed from my ISP (130Mbps down), but the new Xs Max is only getting 80 to 100Mbps in the same location. Wifi router is an Airport Extreme 802.11AC.

Anybody getting similar results?

My Experience with XS Max: After reading your post I checked my speed and it was poor (65Mbps) Tips: 1. Restart phone 2. If you have the choice of 5Ghz network... choose it 3. Go to Wi-Fi settings, click on the blue Info circle, then click on "Forget This Network". 4. Then find your Network in the Wi-Fi settings, click on it and you will need to re-enter the password. This solved the problem for me, the speed was 217 Mbps on a recheck.
 
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netnothing

macrumors 68040
Mar 13, 2007
3,698
317
NH
Will be interesting if the Forget Network thing fixes it permanently. I too was getting slow speeds on my all Airport network on my Max. Seemed that unless I was right next to the router, it kept connecting on the N band. I did the forget and it’s back, but time will be the real test.
 
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