iPhone XS iPhone XS very top right of screen is unresponsive!

Discussion in 'iPhone' started by cc999, Oct 20, 2018.

Tags:
  1. cc999 macrumors 6502

    Joined:
    Jul 15, 2008
    #1
    I finally received an XS with a great screen and now the top right of the screen is unresponsive! Easily discovered by slight press on any icon to activate delete mode where all the icons are shaking then try to hit the top right DONE icon, I hit it 20 times with no response. Tried hard reboot and restore, same thing!

    Also in the email app when I try to hit edit (top right) same thing. I am sending this one back now.
    Anyone else have this experience?

    CC
     
  2. jenag145 macrumors regular

    Joined:
    Jul 31, 2017
    #2
    Is it under warranty??
     
  3. cc999 thread starter macrumors 6502

    Joined:
    Jul 15, 2008
    #3
    14 day just dropped it off at Fed Ex. So damn frustrating.
     
  4. cc999 thread starter macrumors 6502

    Joined:
    Jul 15, 2008
    #4
    Has anyone tested this on their phones?

    Easily discovered by slight press on any icon to activate delete mode where all the icons are shaking then try to hit the top right DONE icon, I hit it 20 times with no response. Tried hard reboot and restore, same thing!

    CC
     
  5. AppleB macrumors 6502a

    AppleB

    Joined:
    Oct 18, 2011
  6. aakshey macrumors 68000

    aakshey

    Joined:
    Jun 13, 2016
    #6
    This is a hardware issue mate.
     
  7. cc999 thread starter macrumors 6502

    Joined:
    Jul 15, 2008
    #7
    Its a restore set up as new phone.
    --- Post Merged, Oct 20, 2018 ---
    Thats what I thought. TY
     
  8. nlkccom macrumors 6502a

    Joined:
    Sep 18, 2008
    #8
    Take it to apple store. They should replace it under warranty.
     
  9. Jordan921 macrumors 601

    Jordan921

    Joined:
    Jul 7, 2010
    Location:
    Bay Area
    #9
    I guess it’s too late now. But going to Apple store wasn’t an option?
     
  10. cc999 thread starter macrumors 6502

    Joined:
    Jul 15, 2008
    #11
    I am within the 14 day window. Phone is on its way to Apple. Repurchased a new one
     
  11. Jordan921 macrumors 601

    Jordan921

    Joined:
    Jul 7, 2010
    Location:
    Bay Area
    #12
    Yes I know you were in the 14day return period. But you sent it back. Was going to Apple store not an option?
     

Share This Page

11 October 20, 2018