Yeah, mine is not like that:
Dear Aaron,
Thank you for your recent order! Your iPhone has been reserved. Because of high demand, the ship date for your pre-order device is expected to be:
iPhone 4S - 14 to 21 days*
iPhone 4 8GB - 10 to14 days*
You will receive a confirmation email when your order is ready to ship.
You can track your order online at www.att.com/wirelessorderstatus. Status may not be available if your order was placed within the past 24 hours.
Existing Customers: Services and features already on your account may not be listed below.
Your order number: 51xxxxxxxxx.
Not Eligible for Mail-In Rebate
Type Description Monthly Price One Time Price
PACKAGE Apple iPhone 4S - 16 GB $199.99
Device Apple iPhone 4S - 16 GB - Black
Plan Nation 450 w/Rollover® Minutes $39.99
Features DataPro 2GB for iPhone 4S $25.00
Messaging Unlimited with Mobile to Any Mobile Calling $20.00
Estimated Sales Tax $12.00
*Order Total $211.99
* Order total includes estimated sales tax based on the ZIP code you provided to us. Actual sales tax may vary and is based on your shipping ZIP code.
Please note: Orders placed weekdays before 2pm PST / 5pm EST will be shipped via Overnight Shipping subject to the following processes - credit authorization, inventory availability and use of valid and correct shipping address. Please note: it may take up to 24-hour to process your order. Delivery signatures may be required. No Saturday or Sunday delivery.
*All orders are processed on a first come, first served basis. Your shipment may be subject to delays for reasons that include, but are not limited to, product availability, inventory, credit issues, and completion of other required AT&T business processes. Items in your cart will be held until all items in your order can be sent in one shipment. Next day or Saturday delivery not available in all areas. Sunday delivery not available.
Please note, your credit card will be charged at time of shipment. If using either a credit or debit card, funds in the amount of purchase will be immediately held and not available for other use. Credit and debit card transactions will not appear in your account until time of shipment.
**Excludes taxes. Applicable sales taxes will be added to total.
Accessories
We have everything to power, protect, and personalize your iPhone. Shop online at www.att.com/wirelessaccessories
eCom & AT&T Upgrader FAQ:
How can I change or cancel my order after it is submitted?
Because the process of fulfilling the order begins as soon as it is placed, an order placed online cannot be cancelled prior to shipment. You can choose to either refuse the delivery of the device or to return the unwanted purchase after it arrives in accordance with the information below. All equipment orders processed online will include a return label in the package.
Please allow at least 30 days for full processing and crediting of your charged account.
The approximate refund timeline is as follows:
3-5 days shipping time from the customer to AT&T
3-5 business days to process return at distribution center
10 days to process the refund for returned equipment
All unwanted equipment purchased through AT&T's Wireless website should be returned within 30 days to:
AT&T
Attention: Returns Center
13550 Independence Parkway
Fort Worth, Texas 76177
(Do not return equipment purchased from another location to this address. Please return all equipment purchased other than through AT&T's wireless website to the place you purchased it or to the location instructed by the location from which it was purchased.)
To receive a full refund, equipment must be returned in like-new condition, with no visible damage, and accompanied by a receipt. All accessories should be included. We value and appreciate your business. Thank you again for choosing AT&T.
Sincerely,
AT&T
You can track your order online by entering your order number at www.att.com/wirelessorderstatus.
(The status may not be available if your order was placed within the past 24 hours.)
