Let me preface this by saying:
I love Apple (my whole family does) and we've used their products for as long as I can remember.
I am hardly picky. My Macbook has a few cosmetic imperfections (slanted mouseclick, tapered seams when closed, etc..) but it never affected the performance so it was a non-issue for me and I still love my Macbook
The Apple Geniuses I have worked with over the last week have been fantastic. Really, I read horror stories on here but they always treat me so well and my questions are always answered with great attention. Perhaps Apple store employees have been made aware of vast problems with the touch and are being very 'no questions asked' about the return/exchange policy with it?
I'll try to make this short:
I bought a week 37 on 9/13. It had the negative black issue. I returned it and was given a week 38, brand new. The screen was marginally better this time. The negative black issue was very faint and only visible on rare occasions, but there were dozens if not hundreds of dead pixels. Most were faint, like green microglitter sprinkled upon any solid black surface, and there were about 3-4 quite visible ones, all within 1cm of the center of the screen. I was bummed. The first touch I had didn't have a single dead pixel. I took iPod #2 back today and the Genius quickly saw the problem. Another exchange was made and I left with my new week 38 16gb touch. I get home tonight and sync, and lo' and behold, the negative issue is back (worse than the last touch but not quite as bad as the 37), and the dead pixels are back (lots of faint green ones, and one very visible dead pixel right in the middle of the screen).
I love the touch, it is amazing but this is depressing. I think they might have rushed the technology out too quickly with this one. The screen is most definitely not like the quality of my iPhone.
Seriously....
Do I even bother trying to get a 4th touch or should I just ask for a full refund and wait for Rev.b?
And for anyone who thinks they have a perfect screen: want to ruin your Friday night? Turn off auto brightness, turn brightness to 100%, dim the lights in your room or turn them off completely, and marvel at that green, dead pixel graveyard. Slowly shift the angles, you'll see them fade in then back out as you slowly shift the angles. At each angle new batches pop up. You might catch a few big ones, but most if it is funky green surfacing.
What in the world is going on in Cupertino these days?
