Is anyone else getting sick of Apple?

Discussion in 'Apple, Inc and Tech Industry' started by yergnov, Oct 30, 2014.

  1. yergnov macrumors newbie

    Joined:
    Jan 11, 2011
    Location:
    MSP
    #1
    Let me start by saying I am not your typical Apple hater. I have been what most have called a "fanboy" for decades. In fact, my first computer in college was a Macintosh SE with a 20Mb hard drive and small black and white screen. Many years later, I have had 5 iPhones, 6 iPod touches and 3 iPads. So far, all have basically been relegated to the scrap heap due mostly to the IOS upgrades. Apple failed to warn me that upgrading would basically render my devices useless. Yes, shame on me for continuing to upgrade, but I always like to push them to the latest cool features, and tend to be an early adopter.

    I am happy to stop when it makes sense, but every time, I am too late and can't find a way to retrograde. My last straw was the 8.1 update on my iPad 2. It was working great until I upgraded from 7.x Now, it hardly works- struggling to render pages and acknowledge touches.

    I looked at the Apple forums and found that many, many people are experiencing the same thing- even some on more recent iPads. What really ticked me off was Apple's pulling of the 7.x software for downgrading. Even those who had been able to download it complained that most of the apps would no longer work once they moved back to 7.x.

    I know it serves Apple's purpose- make the experience so bad, people now need to buy another to continue having the experience they've grown accustomed to- but at the same time, it diminishes trust and has caused me to seriously consider breaking the long-held standard of Apple products in my house. My son who experienced a similar issue on his iPod just placed an order for a Google Nexus because his iPod, though working, is basically useless.

    Not sure the best recourse, but wondering if I am alone in this and you see it as only my issue? or is Apple culpable in this and should stop alienating customers by virtually disabling their devices they've come to love?

    Would not surprise me to see a class-action on this one at some point...

    I'd love your thoughts.
     
  2. sviato macrumors 68020

    sviato

    Joined:
    Oct 27, 2010
    Location:
    HR 9038 A
    #2
    Actually yes, and I didn't think I would. I've been getting some really irritating bugs in iOS8 and have been quite disappointed in Apple's internet services, specifically iCloud Drive which seems like quite a half-ass implementation. I'll be buying the iPad Air 2 in a few weeks but Apple hasn't done much to optimize iOS for the iPad to take advantage of such a powerful device. I don't want to leave the ecosystem and I love the hardware, but I feel a lot more can be done now to benefit the consumer and instead it feels like features are being held back.
     
  3. orestes1984 macrumors 65816

    Joined:
    Jun 10, 2005
    Location:
    Australia
    #3
    Yes and no, I've had major issues with my MacBook Pro, it's had everything in it replaced from the "logic" board to the screen, and pretty much everything in between excepting the top case.

    I rang up Apple two months out of Apple Care because my battery they replaced wasn't holding charge, it'd been replaced so it was covered under the normal conditions for a new battery, however I'm talking to the guy on the phone and he says:

    "No sir, it's perfectly acceptable that a computer lasts only 3 years, do you use it for business purposes and have you thought about upgrading"

    :rolleyes: Come on....

    I took it into the local, official, Apple Retail store here in Brisbane, same spiel

    "It's perfectly acceptable a laptop only lasts 3 years..."

    At this point I walk over to the "genius" bar, the "genius" tests it

    "hmmm... that battery is draining faster than it should, we're going to look at that."

    While they eventually did replace the logic board AGAIN at no cost, I'm just sick of the attitude they have that if you take a device in there 1 day outside of the Apple Care period, it's expected to magically self destruct and cause a thermonuclear meltdown and that you're supposed to walk out after spending $1800 on a new Machine.

    It's this kind of attitude that's making me think about buying something other than Apple for my next laptop.
     
  4. The Man macrumors 6502

    Joined:
    Jul 7, 2004
    #4
    I've been an Apple user since 1994. There are things I don't like about Apple. People calling Apple users a cult forget that the most loyal Apple fan is the most critical. These are a few current things I don't like...

    Apple says they want to put user experience first, but they don't. Like selling an 8GB iPhone in 2014, seven years after the first iPhone came out! That's not good experience. Even 16GB is only acceptable.

    That brings me to their new iPhone 6 and iPad spec structure with 16GB, 64GB and 128GB of memory. I think Apple should give people not just an acceptable experience, but an excellent experience, so a first time buyer keeps coming back. But if you try to just sell acceptable products, people start to think twice. 16GB is not enough to play with things like apps, magazines, videos and music, not forgetting the pictures and videos people take. And I know, business is hard because people keep their iPhones and iPads longer the more powerful they get and the more storage you give them, but I believe in the principle that you should on giving the customer the best experience.

    Also putting 4GB of RAM in the entry level Mac mini or MacBook Air. I mean, come on, this is 2014. Yeah, yeah, OS X runs acceptable on 4GB of RAM, but that's my point! Just give people awesome experience. Look, it's like when Apple first had a 4GB iPhone model but they quickly scrapped that. Apple needs to do more right now to scrap to crap. Yes, Apple is still a business, but they say they are more, then prove it.
     
  5. Huntn macrumors G5

    Huntn

    Joined:
    May 5, 2008
    Location:
    The Misty Mountains
    #5
    Overall my iPad 2 runs ok on iOs8, although I have noticed some slow downs on Safari, when entering posts at MacRumors, sometimes Safari or is it the MacRumors site freezes for a couple of minutes? Never had this before so I assume it's ios8. Two ways I deal with it, wait it out, or I switch out of Safari to the ios desktop and relaunch Safari from there. Any post that is half way entered, is most likely gone.

    For anyone speaking to improve performance with ios8, this link might help a little:
    http://www.gottabemobile.com/2014/10/09/how-to-get-better-ios-8-performance-on-ipad-2-ipad-3/

    It suggests reducing motion and transparency. The other issue is if you ipad is full, better remove some stuff.
     
  6. G4er? macrumors 6502a

    Joined:
    Jan 6, 2009
    Location:
    Temple, TX
    #6
    Thoughts after reading others comments.

    orestes1984
    Opinion that Apple expects you to buy new often

    The Man
    Opinion that Apple isn't giving us the best bang for the buck

    Now put those two together.

    If both are true then Apple is wasting a lot of money on CNC cases. Why make them so robust? They don't have to last long. Spend that money on better specifications, more bang for the buck.

    Around 1980 someone at GM took a look at costs. Found that GM was still making body part stamping dies to last 1 million stampings. That was fine for 1965 when Chevrolet sold 1 million Impalas. But it made no sense to spend that money in 1980. Competition meant you were never going to sell 1 million of anything again.
    It made sense to put that money elsewhere.

    Now many have tried (myself included) to compare the computer market to the auto market. But this example is only to show that if the internals aren't going to outlast the external case why spend so much on the case?

    Especially now when Apple is making it impossible to upgrade anything.
    If you can't get into it, if there is no reason to get into it, if you are going to have to replace it soon, why put it in a bombproof case?

    Spend the money on the inside instead.

    Doesn't mean you still can't make it good looking.
     
  7. roadbloc macrumors G3

    roadbloc

    Joined:
    Aug 24, 2009
    Location:
    UK
    #7
    Apple has been slowly putting me off their products since the switch to Intel. Its now 2014 and finally reached the point where literally none of them appeal to me.
     
  8. iLog.Genius macrumors 601

    iLog.Genius

    Joined:
    Feb 24, 2009
    Location:
    Toronto, Ontario
    #8
    This was likely going to happen. Before, Apple was pretty much an unknown in terms of mass consumer appeal/products. Seeing one in person would have that wow appeal. But now that the computer/electronic market is so competitive and huge and add the fact that everyone and their grandma has at least one Apple product, it's just overwhelming and Apple products, at least to me, no longer have that wow appeal - it's just another electronic device.
     
  9. SusanK macrumors 68000

    Joined:
    Oct 9, 2012
    #9
    i don't look forward to new product as I once did. I just set an alert at refurbme for a mid 2012 MBA as a backup for this one. I love this one and don't want what is offered now.

    I no longer update all software. I pick and choose hoping an update doesn't break something I want/need.

    The last time I updated a device was to iOS 5 on the day it was served from a public network. I wanted it so badly that I couldn't wait to get home where updating would have been a more prudent choice. It all went well and I loved it!

    Never thought things would get to the point that I considered the risk/ reward ratio unfavorable.

    I've been changed from a delighted end user who owned some shares to a shareholder who has some Apple products. It's sad for me. I no longer recommend Apple. If someone asks I'll tell them of product I currently use and the software version the item is running.

    Never thought this would be as it is. It was a heck of a good run for many years.
     
  10. ratsg macrumors 6502

    Joined:
    Dec 6, 2010
    #10
    OP, you are absolutely on target.

    I got started supporting Apple equipment & software back in 1995, and Apple was making great stuff. This was back in the days when Mac's were more expensive that Intel boxes, but one of the easy justifications was that you typically got 3 years max life out of an Intel box. But a Mac lasted much longer. In that time period, I personally had an 8600 that me and my wife used every day for 8 years.

    Don't get me wrong, just like you, I have a boat load of Mac's, and Apple accessories in my house. And the stuff I have is great. But since about OS X 10.5, Mac OS X has been like a country music record. AKA, the joke, you know what you get if you play a country music record backwards.....Answer, your wife, your horse, your house, your job, and so on. And the follow on, you know what you get if you play your Mac OS X disk backwards: Appletalk, Rosetta, NFS server, FTP server, Classic support, etc . . .

    The newest verson of Mac OS X I am running on any computer in my house is 10.6. I have PPC applications and games that will never be rewritten or ported to Intel code.

    My iPhone 5, I stopped upgrading at IOS 6.1.2. Started to get to the point were some apps wont update, but it runs well and I know *absolutely no good* can come from upgrading it to a newer IOS. And the weirdest part of it all, I have had this happen to me at several parties, I will have to pull my iPhone out for some reason, some girl will be looking over my shoulder or something and ooh and aaah over my cool iPhone graphics, typically from messages but sometimes others, and want me to tell them how I got my phone to look like that.

    I will give you my advice, but I am just repeating what several others have already commented. Don't upgrade till and unless you have to. Sometime between about the last 5-7 years, I've gone from using bleeding edge Apple code to becoming a trailing edge person.
     
  11. MkVsTheWorld macrumors regular

    Joined:
    Jan 20, 2010
    Location:
    Baltimore
    #11
    I've been a Mac convert since 2007, but lately I've been thinking about defecting. Just in the past 7 years I've noticed a big shift in attitude at Apple as well as complete disregard for third party support. First Apple switched to its own Maps and killed a lot of Google services integration in iOS. Then it made it tougher to use non-Apple monitors, I have to do a hack to get RGB working. With Yosemite, I have to disable kext signing just to have TRIM enabled for my SSD. There's also the arrogance I've gotten at certain Apple stores, we won't go there.

    I hate to say it, but things started going downhill before Jobs left, IMO.
     
  12. Pakaku macrumors 68000

    Pakaku

    Joined:
    Aug 29, 2009
    #12
    If I had to stop purchasing Apple products, I wouldn't have much to complain about. I'm definitely tired of their inflated egos and how they over-hype every single detail in their products.

    I do like Mountain Lion, though, and would probably build a Hackintosh as a new computer if I ever need to replace my current one. I'd probably try to fit it into my Mac Pro's case, too.
     
  13. phrehdd macrumors 68040

    phrehdd

    Joined:
    Oct 25, 2008
    #13
    What Apple does it does well. What Apple does isn't for someone like me or any other person who is more interested in function over form.

    Apple has a marketing model that places both dollars and "wow" factor over real functionality gains. Yes, I guess next year I will be looking elsewhere.
     
  14. Tubamajuba macrumors 68000

    Joined:
    Jun 8, 2011
    #14
    Nope. I love Apple just as much as ever. Not because they're perfect, but because my expectations are tempered. I still experience a few inexplicable lags and glitches in both iOS 8 and Yosemite, but my iPhone, iPad, and MBP run very smooth for the most part and do everything I want them to do. I never feel as if I've overpaid for an Apple product, no matter how expensive it is.

    Another reason why I'm not sick of Apple is because I indulge in competing products. I just ordered a Lenovo ThinkPad x140e, and I'm almost as excited about getting it as I am about any Apple product. Simply put- it's an awesome little laptop that's cheap, durable, and reasonably snappy. I can't justify spending (at least) $750 at this point in time, so a MacBook Air is out of the question for now. In the meantime, the x140e is perfect. Something durable that I can tote to and from school, and I have the added benefit of being able to get rid of Boot Camp and dedicate the SSD in my MBP to OS X.

    My point is this- by keeping my horizons open to other brands, I never feel trapped or locked in by Apple- which therefore makes me happier about my Apple products. There are good Windows laptops and Android phones, and I don't feel like I have to bash Apple to make such a statement.

    For many, there appears to be an emotional barrier to buying competing products because so many years of buying exclusively Apple products makes it hard to switch. I get that. But it's never too late to see what's on the other side of the fence. You might never come back to Apple, but maybe you'll realize that Apple still meets your needs better than any other company. Doesn't hurt to try.
     

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