Is "Find It At A Best Buy Store" accurate?

Discussion in 'iPhone' started by smokeyjoe14, Sep 26, 2013.

  1. smokeyjoe14 macrumors newbie

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    Sep 26, 2013
    #1
    According to Bestbuy.com, a Best Buy about 45 minutes from me has a Gold 64GB 5s. Before coming up with an excuse to call in sick, does anyone know if the online inventory is accurate? Thanks in advance!
     
  2. Spink10 macrumors 601

    Spink10

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  3. stiligFox macrumors 6502a

    stiligFox

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    Apr 24, 2009
    Location:
    10.0.1.3
    #3
    It usually is, it will reflect exactly what they have on their inventory, or, more specifically, what the computer has recorded as being received.

    Sometimes though, things don't arrive on shipments, and so it thinks there is one when there is not, or it may take a couple hours for the inventory to update after a sale.

    Ultimately, call ahead. And if they say no, ask (politely) if they've checked any recent shipment, as stuff sometimes gets hidden on pallets, and employees may say it's not there, since tearing down a pallet is arduous.
     
  4. gcrr macrumors regular

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    Jun 15, 2012
    #4
    It'll probably be gone by the time you got there, anyways.
     
  5. justiny macrumors 6502

    justiny

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  6. Sixth Street macrumors member

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    Oct 7, 2007
    #6
    It was accurate for me this morning. Only 1 store in the Houston area showed stock for the model I wanted and it happened to be the store 1 mile from my office. The salesperson said they had 2 others of the same model and the stock checker showed them unavailable an hour after I bought.
     
  7. goldengopher macrumors newbie

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    Sep 25, 2013
    #7
    I have found it to be rather accurate re: what stock they have, however, I would warn you before you make the drive that the models that are listed as having stock may already be "claimed" by someone as part of Best Buy's Pre-Order/Reservation process.

    For example, a Best Buy near me received a shipment with 10 VZW Gold 32GB 5S' today, but all of them were claimed by Pre-Order people (who have 72 hours to pick them up), so they said to not even bother coming in.
     
  8. smokeyjoe14 thread starter macrumors newbie

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    Sep 26, 2013
    #8
    Thanks for all the responses! I'm going to show up and try to be first at the store. I will update everyone tomorrow morning!
     
  9. thecurryman macrumors 6502

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    Jun 9, 2012
    #9
    I'd call them and confirm. Then when your halfway there, call again to confirm. You should be gold
     
  10. 1981d macrumors regular

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    Sep 24, 2013
    #10
    If you try and call, you will be put through to a national call center. Make sure you ask the person you talk to to call the store and talk to real person directly. Otherwise they'll just do the same thing you did, look online and then verify that way. Sometimes events in the store move quicker than the computer.
     
  11. HelloMikee macrumors 6502a

    HelloMikee

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    Jun 16, 2009
    Location:
    San Diego
    #11
    Just make sure when you call as to be connected to BB mobile. The people answering calls have no idea of inventory. This is how I got my iphone (technically I was in store on a whim and they had gold and also listed as i looked it up while I was there). The next day I told my co worker and they would not patch him through to mobile saying there were 0 phones in stock. The website still listed a version in stock so we went and it was there. I scored a 64 att gold and he took a 64 silver.
     
  12. techiegirl macrumors 6502a

    techiegirl

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    Sep 7, 2007
    #12
    If the phone is being held for somebody who pre-ordered it, that store will still show as "available" even though you won't be able to buy it when you get to Best Buy.
     
  13. justiny macrumors 6502

    justiny

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    Jul 28, 2008
    #13
    Not in my case. Best Buy had no problem selling my pre-order to someone else on launch day. Best Buy had my money but no iPhone to give me. YMMV.
     
  14. goldengopher macrumors newbie

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    Sep 25, 2013
    #14
    Was that for an order you placed early AM on the 20th on their website? Or one you made in-store after the launch?

    I'm guessing it was the former because I've heard those horror stories, but either way that sucks. I'm sorry to hear that.
     
  15. Nerio27 macrumors member

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    Jun 12, 2012
    #15
    I've seen cases where 3 out of the 10 or so in my area have listed stock for the iPhone I was looking for. I went to one and got it, turned out it had some issues and went to another and exchanged for a new on the next day. After I left that store, they listed it as out of stock.

    Although now it appears that every store has stock for everything near me. Not sure if I believe that.
     
  16. ToroidalZeus macrumors 68020

    ToroidalZeus

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    Dec 8, 2009
    #16
    accurate. I purchased my silver 32gb 5s after seeing it available on the website.
     
  17. goldengopher macrumors newbie

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    Sep 25, 2013
    #17
    I'm seeing the same for everywhere I've checked and for every model. I just called a store in Hawaii (the only ones still open) and they told me that the online inventory is inaccurate right now because "their system is down" so for whatever reason that fed availability of all models into their website.

    So: Do not rely on the current inventory of Best Buy. Earlier tonight it was accurate (as much as it normally is), but there is an error now.
     
  18. RobT macrumors 6502a

    RobT

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    Dec 20, 2007
    Location:
    Ohio, USA
    #18
    +! I had a real bad experience with my iPhone 5s online order and ended up having to cancel it after a day of hassle.
     
  19. deraj090 macrumors regular

    Joined:
    Feb 18, 2010
    #19
    I'm finding it not to be reliable here in NYC. Luckily my in-store pick up order was successful, but now I'd like to exchange for a 32GB, and every store that says "In Store Only" (rather than unavailable) says that they don't have them in stock.
     
  20. nkl811 macrumors member

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    Sep 19, 2012
    #20
    I just picked up a 32GB ATT silver at the bloomingdale, IL bb store after seeing they had it in stock online. They had 5 when I got there.
     
  21. smokeyjoe14 thread starter macrumors newbie

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    Sep 26, 2013
    #21
    Best Buy in Maple Grove, MN said it had Verizon Gold 32GB instock online. I called first thing when they opened, said they had 6. Canceled my apple.com order, drove over, and am now sitting at home with my new phone!

    FYI - The people working at Best Buy in LIGHT blue shirts are Samsung reps...they can't help you get an iPhone 5s :D
     
  22. scaredpoet macrumors 604

    scaredpoet

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    Apr 6, 2007
    #22
    No, it's not. I know friends who were screwed over by Best Buy claiming to have stock in- store, and that not being the case. Even standing IN THE STORE, the site would show phones in stock and it being a lie. The website isn't updated in real time, and definitely not fast enough to be accurate as the day goes on.

    Best Buy has never managed to get online ordering right.
     
  23. riverfreak macrumors 6502a

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    Earth, mostly.
    #23
    BB availability on the website worked for me, no problem at all.
     
  24. D3TSURA macrumors member

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    Mar 30, 2013
    #24
    I was the first person to reserve a iPhone, 64GB silver, for Verizon at the Best Buy near me and they still have not gotten any of those in yet.
     
  25. goldengopher macrumors newbie

    Joined:
    Sep 25, 2013
    #25
    Congrats on getting one!

    I have to say - that's extremely frustrating because I saw yesterday immediately when Maple Grove's stock of the VZW 32 Gold went to "In Store Only" - I called and they even "checked" with Mobile and claimed none were in.

    Ugh. I guess the moral of the story may be that you can trust the online inventory (more than the store reps)
     

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