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Wow, so I have to buy one kind of $10 screwdriver instead of some other kind of $10 screwdriver.

If you'd already bought the first kind of screwdriver, then you'd be out double your money.

Not to mention having to wait for special types to come in the mail.

(I have no position right now on the replacement other than to think it could be a real pain to deal with. Not as easy as some make it out to be.)
 
There are no real damages here - I get that. At best, a court could issue injunctive relief. That is to say, they could bar Apple from doing this from the date of the injunction forward.

Again, I don't think you're going to even see that happening. All Apple has done has made it a little harder to find the screwdriver that will unscrew the casing to a product that they will void the warranty on if you open it anyway. They haven't made it impossible. And you'd be hard pressed to demonstrate why not being able to crack open (and likely breaking) your iPhone 4 is causing you harm that requires an injunctive relief.


Apple goofed by not putting in those screws from the beginning. No problem if they did that. Doing it after the fact is problematic.

From Apple's Sales and Return policies:

"Apple may make changes to any products or services offered at the Apple Store, or to the applicable prices for any such products or services, at any time, without notice. "

This is what you're agreeing to when you buy something from an Apple store, or take your iPhone into an Apple store to get repaired. It's CYA language. But again, no standing law prohibits the changing of screw types on consumer electronics mid-product cycle, so there's no breaking of any laws... and therefore no "goof."

This whole thing is about money.

Yes, it is about money. If you disagree with Apple's practices that strongly, then your recourse is not to give them yours.
 
If you'd already bought the first kind of screwdriver, then you'd be out double your money.
:D

I've just been thinking about this... Anti tamper screws are everywhere... You see them all the time on industrial machinery and equipment that is dangerous to take apart...

Also I can honestly say I've probably owned 15 to 20 different mobile phones in my life and never once have I noticed what type of screws it was put together with :rolleyes:
 
It's just a screw....

If you want an iPhone repaired you shouldn't be doing it yourself.... you should be getting Apple or an Apple certified repairer to do it...

The screws will be no problem for someone who is qualified to repair an iPhone...

I can't access certain parts in the engine compartment of my car... does it bother me... no because if it breaks and I want it repaired 'properly' the person repairing it will be able to gain access.

Yeah, because everyone is to stupid to do the work themselves.
 
Yeah, because everyone is to stupid to do the work themselves.

Why would you do the work yourself and void your warranty? Granted if the item is out of warranty then by all means do it yourself... but in the case of a phone? which is either under warranty or insured... why do you need to open it?
 
I was very disappointed to see the news report today that Apple has been changing the screws on the iPhone 4 when it is brought into service. Even as I type this, I still can't believe they are doing that. I'm sure there are plenty of folks on here who will support it but my point is to not start a war of words.

Rather, I'd like to know, is it legal for them to do that? How can a company make a permanent modification to something that you own without your permission? I mean I just can't believe the nerve to do something like that.

I bet the good people at Apple who are reading this don't know whether they should laugh or cry.

There was no news report. There is a company called "iFixit" which is desperately trying to sell badly fitting screwdrivers for the new screws for $10 when you get a real one for less than $3 on eBay. Make that "you got"; prices are going up rapidly because now everybody is talking about it and the sellers are not stupid. So iFixit wants to make loads of money, so they are talking this up. That's it, one company making loads of noise, and everyone on the Internet repeating it because they have nothing better to do.

So what's the problem? Apple uses some speciality screws. Nothing particularly rare, last week you could get a screwdriver for these screws for $3 and probably someone made $2 profit on it. Now the same screwdriver is the secret tool that Apple doesn't want you to have and prices shoot up, well, that's not Apple's fault. And Apple employees are apparently sneaking through the towns looking for iPhones and replacing the screws. No, they are not. When you put in an iPhone for repair and get a refurbished one as replacement then it has the same screws as all new iPhones. That's it.
 
Yeah, because everyone is to stupid to do the work themselves.

If you understand how to do things yourself then you would know to get the right tools for the job.

I still don't understand why people are complaining about this when most of the people here will never open their own phone anyways.
When people have oil changes done for their car and they change the oil plug how many people complain that they don't have their original plug lol.
 
Didn't read the whole thread, so don't know if someone already said this: when you go in for repairs, doesn't Apple make you sign a contract? And I'm pretty sure that in this contract it specifies that Apple can make any hardware replacements as necessary.

If you don't like it, get it repaired by a 3rd party or DIY.
 
Fair enough on their language that allows them to make hardware changes as they see fit. That would probably negate any legal action.

I also agree this is likely just a delay, not a move towards making it impossible, for one to make changes to their own iPhone. Furthermore, I agree with the notion that it would be undesirable for most, including myself, to take apart their own phone.

But, then why bother with the change to begin with? I personally don't want to do business with a company that is so worried I could make a change to their product. Juxtaposed with some of their other practices, such as not allowing apps that make fun of political figures, or configuring their updates to brick some of the machines that have been "illegally" modified, it makes me uncomfortable.
 
I was very disappointed to see the news report today that Apple has been changing the screws on the iPhone 4 when it is brought into service. Even as I type this, I still can't believe they are doing that. I'm sure there are plenty of folks on here who will support it but my point is to not start a war of words.

Rather, I'd like to know, is it legal for them to do that? How can a company make a permanent modification to something that you own without your permission? I mean I just can't believe the nerve to do something like that.

They had two people on CNBC this afternoon discussing it - one opposed to the change, the other in favor of it. The girl in favor of it was from CNET (surprise) and framed the move in the context of preventing people from getting hurt by changing their batteries, which she claimed can later explode.
Yet I had my car battery changed 3 years ago. When my car was returned to me, the hood was not welded shut.

To me, this is Apple taking their desire to "parent" us to the nth degree. I have two parents, fortunately, and I do not desire Steve to be a surrogate. I hope someone challenges the legality of this because I don't see how it can pass muster. I'll say this in conclusion: I mused aloud a few years ago, in jest, that I wondered if Apple would ever require users to bring their machines in for regular servicing. While I still think this is unlikely, they are taking other scary steps. And, it's all about money and control. Outside of my iPhone 3G, I will not be ceding any more of my money and control to Apple.

Are you freaking serious? Get over it.
 
If you understand how to do things yourself then you would know to get the right tools for the job.

I still don't understand why people are complaining about this when most of the people here will never open their own phone anyways.
When people have oil changes done for their car and they change the oil plug how many people complain that they don't have their original plug lol.

Agreed to an extent...but what if they put a new plug in that required a tool you would have to buy if you wanted to do it yourself next time?

Maybe money had nothing to do with it but instead, Adobe bought the patent for phillips screws?
 
Yes, it is highly doubtful that the action of typing would be likely to change one's opinion in and of itself.



For starters, the modification isn't permanent. In fact, iFixit is already selling a kit with a screwdriver that is a close (but not quite perfect) match with the new screws, and a set of the original type screws to replace them with.

Apple is relying on security by obscurity, but this is short-lived. The screws are industry standard, it's just a standard so new that for the time buying, the screwdrivers are hard to come by.

And yes, it's legal.




In all fairness, neither is your iPhone.



You're welcome to that opinion. However, you kinda already know this going into the situation. If you open up your iPhone, new screws or not, your warranty is voided. It's another in a long list of products, some made by Apple, but many not, that share a common warning: "No user-serviceable parts inside."



Fortunately for you, there's Android. And plenty of other vendors who I'm sure are equally unhappy about the idea of users taking apart their phones.



It's evident you're not a lawyer. The challenge you seek is unlikely because chances are, someone challenging this will lose, and waste a lot of money in the process.




You mean like how cars that aren't welded shut require regular maintenance?

Unlikely that Apple would ever do this. On the scale of consumer electronics, anything that requires periodic service is more trouble than it's worth, both for the potential user and the vendor.

It's funny how you could take your phone into Apple for repairs and they could disconnect the battery, flip the screen around and weld the volume controls so they won't operarate and there will always be at least one person who defends every aspect of what Apple does as totally acceptable. WOW! I thought Steve Jobs was on medical leave!
 
Why would you do the work yourself and void your warranty? Granted if the item is out of warranty then by all means do it yourself... but in the case of a phone? which is either under warranty or insured... why do you need to open it?

When under warranty, no I wouldn't want to take it apart for service. I am more referring to out of warranty, and the car comment. Just because one person doesn't know how to fix a problem under the hood of a car and would take it to be serviced doesn't mean the rest of us don't know how to do it and should have to buy proprietary tools that aren't available to work on it.
 
This is silly, why is everyone making such a big deal over a few little screws. Not that I care my phone has phillips head screws (but either way.. I'd never open my iPhone) so it makes no difference to me. Other then getting a few chuckles out of all these people whining over something so small. It's no different then them using a different kind of glue on the inside of any device.. c'mon people.
 
please don't mess with our screws!
 

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It is more for people who like to have the option of making changes to something they own. Then again, it is not like there is anything you can do, except change out the glass, which I would suspect has caused some extra warranty issues with Apple, which is why they are changing the screws. Saves them from having to explain to a customer that they opened the iPhone and voided the warranty, only to then have the customer go around and bad mouth Apple for not fixing their issue.

TEG
 
screws

wow,

two pages so far on screws... does anyone know if it is in an agreement when you send in a phone for repairs that they may upgrade your hardware to the current standard? its not like they are saying you cant open the phone they are just making it a little more difficult for those who don't know what they are doing, if you work on things like this it probably is not that abstract of a tool....

how many of you have an extra long spark plug socket??? damn those car makers for making it so hard to get out the plugs... they should be sued!!! lol.

or possibly they just replace the screws because the old ones get scratched up and marred in the repair :) a million reasons but really who cares.
 
They probably have the rite in some sort of terms and conditions, because if it was illegal they wouldn't do it. If it is go spend the quadrillion dollars and sew or just complain a lot (2nd method proffered). But very sneaky and should be investigated or at least more talky talky in this forum.
 
Some time ago, I was contemplating a Mac Pro purchase. They appealed to me because they are easily opened and mods can be made. I asked the rep who was helping me about changing the hard drive out and he replied, "oh no, we'd recommend you bring that in for us to do." I just nodded but it struck me as very odd they didn't want you to do that, even though I know how to do that. I ultimately ended up not buying one but their aversion to allowing qualified people to make changes is starting to make more sense. Again for the record, I would not open my iPhone. But, when I see changes like this, it makes me wonder if similar changes could be coming to the other machines to prevent us from opening the hood.
 
Some time ago, I was contemplating a Mac Pro purchase. They appealed to me because they are easily opened and mods can be made. I asked the rep who was helping me about changing the hard drive out and he replied, "oh no, we'd recommend you bring that in for us to do." I just nodded but it struck me as very odd they didn't want you to do that, even though I know how to do that. I ultimately ended up not buying one but their aversion to allowing qualified people to make changes is starting to make more sense. Again for the record, I would not open my iPhone. But, when I see changes like this, it makes me wonder if similar changes could be coming to the other machines to prevent us from opening the hood.

The Mac Pro is actually designed for the user to make upgrades, but if you cause any damage, it isn't covered by the warranty. The Reps also want you to bring it in to make more money. You will find this opinion to be held by any computer company and nearly every store.

TEG
 
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