Is it morally acceptable to abuse a generous returns policy?

[LogicalApex]

Probably a good idea, until you learn to respond to what's said.

Wow, you've shown basic economic principles don't apply! Or, just maybe, the new screens, new speakers, larger cases, fans, heatsinks, etc also cost money, and the costs of most of the components have gone up.

I am absolutely gobsmacked.

You do you bro ??

 

[Sanpete]

Not really. You are regurgitating stuff made up in your head.

No its more like he is making up so many random posts he forgets what he typed yesterday.

Ha, more over-the-top irony!

I see you too are all out of substantive ideas. If you have a rational objection to what I said, please share. Otherwise, you may want to take the opportunity to learn something about yourself as AFK has done.

I am absolutely gobsmacked.

You do you bro ??

Ha, as expected. I've made a very simple and basic point. Those who aren't trying to avoid it have no trouble at all. The rest will see what they prefer.

 

[AFK]

Ha, more over-the-top irony!

I see you too are all out of substantive ideas. If you have a rational objection to what I said, please share. Otherwise, you may want to take the opportunity to learn something about yourself as AFK has done.


Some self-knowledge mixed in there along with the projection.


Ha, as expected. I've made a very simple and basic point. Those who aren't trying to avoid it have no trouble at all. The rest will see what they prefer.

i feel like we're finally bonding

 

[arche3]

Ha, more over-the-top irony!

I see you too are all out of substantive ideas. If you have a rational objection to what I said, please share. Otherwise, you may want to take the opportunity to learn something about yourself as AFK has done.


Some self-knowledge mixed in there along with the projection.


Ha, as expected. I've made a very simple and basic point. Those who aren't trying to avoid it have no trouble at all. The rest will see what they prefer.

What about my theory???

 

[arche3]

you're gonna need a 64gb m1 max mbp before you can participate

make sure you buy 2 so u can return 1 later

I already returned 3.

 

[Phil77354]

I know that Apple have a very generous no questions asked returns policy. But I would imagine that there is a significant cost to this for Apple ( which is obviouly then passed onto us, as customers ). After all, they can’t just put stuff back on the shelf like a book from a book store. There‘s an economic cost, and there’s an environmental cost, but there’s also a moral cost in that it seems many people are gaming this generous policy by buying machines they know they don’t need, in order to ‘test’ stuff out. This means people keenly waiting for a machine have to wait longer.
What do other people on here think of this? For me it seems in poor taste; the policy is there for people who genuinely find that the machine they bought just doesn’t suit their needs. And yet some folk on here almost talk about buying two and returning one with glee. Is it the worst of human nature, the unacceptable face of consumerism set against the pleas of restraint at COP 26? Or am I just getting old and fusty?

As background, I’m looking to buy one of the new laptops and so I’ve been researching my purchase to see what I need, don’t need, may want etc. I’ve measured out screen sizes on my desktop to compare,and been into the local computer stores to see various current apple models. I’ve read various reviews and spent probably too much time watching various YouTubers of no proven expertise all trotting out identikit rundowns. I feel like I've done my research now and I’d be pretty certain that when I make my purchase I’m making it seriously.

So, what do others think?

If you consider it abuse, given how you've stated the question, then as others have also said - I think you've answered your own question.

You also didn't clearly say what your own purchase plan is, but it sounds like you're reasonably sure that you've figured out the correct configuration to order.

So in your case that does not sound like abuse to me. If you order a new MacBook, after making your best effort to spec it out correctly, and then find that it does not meet your requirements for some reason and return it in order to get a different spec, that is clearly not abuse.

 

[nealh]

I don’t see the return policy as generous 14 days on $3000 laptop is not much. I have no issuing using it when Apple touts how great the laptop is.
I am not happy with issues on my 16in M1Pro MacBook. My last MacBook is 2013 refurb 15in MacBook Pro.

The new one is nice but usb-c port issues and WiFi speed on same home network that is slower then my. 2013 MacBook Pro and 12Pro max is ugh

So I have spent 5 days trying to fix it so it likely goes back

 

[arche3]

Ha, more over-the-top irony!

I see you too are all out of substantive ideas. If you have a rational objection to what I said, please share. Otherwise, you may want to take the opportunity to learn something about yourself as AFK has done.


Some self-knowledge mixed in there along with the projection.


Ha, as expected. I've made a very simple and basic point. Those who aren't trying to avoid it have no trouble at all. The rest will see what they prefer.

The chicken always thinks the fox is friendly. Think about it. Really digest it.

 

[agent mac]

If you consider it abuse, given how you've stated the question, then as others have also said - I think you've answered your own question.

You also didn't clearly say what your own purchase plan is, but it sounds like you're reasonably sure that you've figured out the correct configuration to order.

So in your case that does not sound like abuse to me. If you order a new MacBook, after making your best effort to spec it out correctly, and then find that it does not meet your requirements for some reason and return it in order to get a different spec, that is clearly not abuse.

Exactly. I think I said that….if you take a little time and do your research and buy with the assumption it’s something you are going to keep, then any return is OK. It’s the folk who seem to treat a £3000 purchase like a bag of nails to be returned and just popped back on the shelf that I find incredible. The people who are just playing. You can argue that it’s ‘built in the price ‘ or that Apple is worth a planet so who cares, but wrong Is wrong ultimately. But it’s the environmental aspect that bothers me too. Yes, these over ordered machines will end up with homes, but it’s all a bit consumerism gone mad in a world where we all know that has to be restrained. Not to mention, with chip shortages and machines clearly hard to get hold of, it is just selfish to wilfully over order! These folk are delaying other people getting their machines for no good reason. Selfish.

 

[agent mac]

I don’t see the return policy as generous 14 days on $3000 laptop is not much. I have no issuing using it when Apple touts how great the laptop is.
I am not happy with issues on my 16in M1Pro MacBook. My last MacBook is 2013 refurb 15in MacBook Pro.

The new one is nice but usb-c port issues and WiFi speed on same home network that is slower then my. 2013 MacBook Pro and 12Pro max is ugh

So I have spent 5 days trying to fix it so it likely goes back

But that seems a reasonable return. It wasn’t fit for your purpose. You’re not one of the folk who ordered in both colours just so they could see. Or who ordered two varieties of chip on day one because they couldn’t be patient to wait for the review sites to run all the various benchmarks. Those folk are the ones I feel abuse a policy that is designed, and deserved, by folk like yourself.

 

[badsimian]

I don't think this is a huge issue in the grand scheme of things, yes you will cause more transportation to occur than would have otherwise but at least the machine is still used. It makes far more sense to get angry at the clothing industry where their entire model is based on people returning a vast proportion of the cheap poorly made clothes they order which then generally go into landfill.

 

[tharitm]

I don’t know about morality but I’ve bought then returned numerous macs and iPhones.
As far as apples finances are concerned I don’t think we have to worry about it. They’re a 2 trillion dollar company that prides itself on customer service and if the returns were financially harming it they would change the policy.

Whether it’s fair to order two iPhone and return one after evaluating both… I don’t do that. But I have bought a device and returned it not liking it or it doesn’t fit my needs and I’m thankful they have that policy. It has saved me a lot of money over the years.

Also, given the devices are in pristine condition (hopefully) when returned. I wonder if Apple is doing a "soft" refurbishing process, that involves just wiping devices and repackaging it. Assuming it is in pristine condition, mainly since actual refurb's sold in store do come with a new battery etc.. since they are used, but in this case battery is still new, but there is few cycles on it.