Is it possible to return headphones?

[baiyinkai]

Hello everyone,
I just bought a pair of Dr. Dre Monster Beats Studio headphones at the Apple Store,Regent Street. It doesn't fit properly and it hurts my ears. Is it possible to get a refund from the store? I did some research on the web and someone said that it's possible but I will lose 10% due to restocking and what-not.
Thank you in advance.

 

[alphaod]

Yes you can return them and there shouldn't be a restocking fee (at least in the United States). Should say if there is a restocking fee on the back of the receipt.

 

[gnasher729]

Yes you can return them and there shouldn't be a restocking fee (at least in the United States). Should say if there is a restocking fee on the back of the receipt.

I would suspect that headphones would be excluded from returns once they are used. I certainly wouldn't want to buy headphones that have been worn by a person that I don't know.

 

[Hellhammer]

At least online store doesn't say anything about them being not returnable. Call and ask if you want to know for sure

 

[alphaod]

I would suspect that headphones would be excluded from returns once they are used. I certainly wouldn't want to buy headphones that have been worn by a person that I don't know.

I've returned headphones back to Apple after trying them out; and these were in the plastic cases you have to cut open. I was told they don't resell them, but rather send them back to the manufacturer to be refurbished.

 

[baiyinkai]

Thanks for the replies, everyone. Appreciate it.

 

[vladzaharia]

If it's bought from the Apple Store, you can definitely do it. I exchanged headphones after half a month when they stopped working, they accepted it with no problem.

Do note that any Apple Resellers are not as kind. I have seen return information excluding headphones (even if they're completely defective) from several.

 

[jonnycage41]

Its according to me depends on the store where you bought the head phones from. What are there terms and conditions towards return. Just try giving them a call and asking them about the details whether they retake bought items or not.