Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Is it time to ask Apple for a new Mac Pro?
- Thread starter Michael73
- Start date
- Sort by reaction score
I just gotta say that I love MacRumors and the forums. Everyone is really helpful. The feedback is nearly real-time and the depth of some people's knowledge continues to astound me!
Great going!!!!
As soon as my replacement is finalized and shipped I follow up and let you know exactly what the machine config they replaced me with is and how the replacement process goes.
The only down side to the whole process (and one I'm certainly willing to live with) is that since the machine is BTO, it's a 2-3 week ship time. I'm guessing that when all is said and done I should have it by the end of February.
Great going!!!!
As soon as my replacement is finalized and shipped I follow up and let you know exactly what the machine config they replaced me with is and how the replacement process goes.
The only down side to the whole process (and one I'm certainly willing to live with) is that since the machine is BTO, it's a 2-3 week ship time. I'm guessing that when all is said and done I should have it by the end of February.
Listen, just talk with the manager at the Apple Store... he should sort it out.
Of course, you could always email Steve Jobs (like this one guy did) and he'll most likely shoot an email over to that manager. That one guy isn't the only one, there's also this guy and this guy, just to name a couple. But then again... you should also try just talking with the manager first... this guy did and it worked.
There's always a way, my friend. Good luck.
Do it!
A logic board is the Apple Macintosh equivalent of a motherboard. Logic Board, contains all of the computer's "logic" circuitry (processor, RAM, etc.).
Instead of wintels which calls it motherboard, what does that stand for? Does it contains someone's mother? Oh it's probably because after messing with bios and downloading drivers, many users might be calling their mother due to their frustrations?
Back on topic. Congrats to the OP...
By the way, for future reference, some stores allow you to call ahead and they'll have someone pick up anything heavy from a pick up area.
I remembered something abought a daughter board and found this on wikipedia:
Prior to the advent of the Apple II in 1977, a computer was usually built in a case or mainframe with components connected by a backplane consisting of a set of slots themselves connected with wires. The CPU, memory and I/O peripherals were housed on individual PCBs or cards which plugged into the backplane.
With the arrival of the microprocessor, it became more cost-effective to place the backplane connectors, processor and glue logic onto a single "mother" board, with video, memory and I/O functions on "child" cards hence the terms "motherboard" and daughterboard.
If we still reffered to expansion cards as daughter boards I guess it'd make more sense, although coming from the PC side I always thought Apple chose to call their boards logic boards to justify charging $1000 for a $100 item and that way a direct price comparison wouldnt be as easy (even though you still couldn't buy a pc counterpart anyways)
Prior to the advent of the Apple II in 1977, a computer was usually built in a case or mainframe with components connected by a backplane consisting of a set of slots themselves connected with wires. The CPU, memory and I/O peripherals were housed on individual PCBs or cards which plugged into the backplane.
With the arrival of the microprocessor, it became more cost-effective to place the backplane connectors, processor and glue logic onto a single "mother" board, with video, memory and I/O functions on "child" cards hence the terms "motherboard" and daughterboard.
If we still reffered to expansion cards as daughter boards I guess it'd make more sense, although coming from the PC side I always thought Apple chose to call their boards logic boards to justify charging $1000 for a $100 item and that way a direct price comparison wouldnt be as easy (even though you still couldn't buy a pc counterpart anyways)
MP 2.8 Oct, 4GB RAM, 500GB, 8800GT, Airport Extreme (WiFi), Wireless keyboard and mouse
After I bought my original 2.66 I added a second Pioneer DVR-111D which will be taken out and put into the new box for a total of 2 Superdrives.
I also added 3 x 500GB HDD's which will be transferred to the new machine for a total capacity of 2T (4x500GB).
Post purchase I also added 2 x 1GB of RAM from OWC. Obviously the 667Mhz stuff won't work in the new machine so I'll be sending that back for trade-in credit and getting 2 x 2GB of the 800Mhz stuff for a total of 8GB of RAM.
I don't know why the call it, but it's been like this since at least the 80s.
I remember having a Logic board replacement on my Apple II Plus in 1984 or 85 and that's what they called it even then.
Does the drive know my machine?
In connection with the replacement of my machine, the new machine as I mentioned above is coming with a 500GB HDD. My current machine has a 500GB HDD.
In order to save time reinstalling software and restoring data, can I just pull the drive out of my current machine and put it into the new one and be done with it?
Alternately, since one of my 500GB drives is a TM Drive that's configured to do complete back up of my entire boot drive, how hard would it be to use the fresh install coming with the new machine and restoring stuff from my TM drive?
In connection with the replacement of my machine, the new machine as I mentioned above is coming with a 500GB HDD. My current machine has a 500GB HDD.
In order to save time reinstalling software and restoring data, can I just pull the drive out of my current machine and put it into the new one and be done with it?
Alternately, since one of my 500GB drives is a TM Drive that's configured to do complete back up of my entire boot drive, how hard would it be to use the fresh install coming with the new machine and restoring stuff from my TM drive?
So far so good...
Apple Customer Relations ordered the new box on 1/31 with a ship date of 2/22. Of course the 2-3 week wait time was for the 8800GT but things have sped up tremedously since then.
The box went from prepared for shipment yesterday, to shipped in the afternoon to arrived via FedEx overnight and signed for at my local Apple Store at 9:58am.
At lunch I went home, boxed up my old machine and brought the MP in. The store was really great and didn't hassle me about paying a $100 fee for the data transfer (Apple Care said this is an extra service and not covered with the replacement box) and said they'd have the my new box ready in 24-48hrs.
The one thing I'm concerned about is that after the data transfer is done, I want to make absolutely sure that my old 500GB boot drive that is going back with the machine is wiped clean.
How would you guys handle this? Ask to see the drive (but how would you know it was YOUR 500GB drive) to verify all the personal stuff is gone? Ask to personally wipe the drive clean while standing at the Genius Bar? Is there any to know whether the guys in the back didn't copy any of my personal information?
Apple Customer Relations ordered the new box on 1/31 with a ship date of 2/22. Of course the 2-3 week wait time was for the 8800GT but things have sped up tremedously since then.
The box went from prepared for shipment yesterday, to shipped in the afternoon to arrived via FedEx overnight and signed for at my local Apple Store at 9:58am.
At lunch I went home, boxed up my old machine and brought the MP in. The store was really great and didn't hassle me about paying a $100 fee for the data transfer (Apple Care said this is an extra service and not covered with the replacement box
) and said they'd have the my new box ready in 24-48hrs.The one thing I'm concerned about is that after the data transfer is done, I want to make absolutely sure that my old 500GB boot drive that is going back with the machine is wiped clean.
How would you guys handle this? Ask to see the drive (but how would you know it was YOUR 500GB drive) to verify all the personal stuff is gone? Ask to personally wipe the drive clean while standing at the Genius Bar? Is there any to know whether the guys in the back didn't copy any of my personal information?
Apple Customer Relations ordered the new box on 1/31 with a ship date of 2/22. Of course the 2-3 week wait time was for the 8800GT but things have sped up tremedously since then.
The box went from prepared for shipment yesterday, to shipped in the afternoon to arrived via FedEx overnight and signed for at my local Apple Store at 9:58am.
At lunch I went home, boxed up my old machine and brought the MP in. The store was really great and didn't hassle me about paying a $100 fee for the data transfer (Apple Care said this is an extra service and not covered with the replacement box
The one thing I'm concerned about is that after the data transfer is done, I want to make absolutely sure that my old 500GB boot drive that is going back with the machine is wiped clean.
How would you guys handle this? Ask to see the drive (but how would you know it was YOUR 500GB drive) to verify all the personal stuff is gone? Ask to personally wipe the drive clean while standing at the Genius Bar? Is there any to know whether the guys in the back didn't copy any of my personal information?
You could write down the original drives serial number that way you'd know it was the exact same drive and ask them to zero out the data (which would take quite a long time). There isn't any way of knowing if they copied your information somewhere else that I know of; you might just have to take their word on it.
Thanks Mr. Washington/Lincoln
Glad the office was closed yesterday because it took all (3-day) weekend to work everything out.
Dropped off my old MP on Friday at Lunch and about 7pm got a call the data transfer was done. For various reasons I couldn't make it to the store till Sunday first thing.
I had them hook up the new box just to make sure all the drives etc. were there. The weird thing was that all my data was whacked on the non-boot drive and they had to go into the disk utility and repair permissions on 2 of the drives. After they finished and since the store was busy, I took the box home.
The first thing I noticed was that none of my programs were there. They said the data transfer did not include programs. Between downloading 10.5.2 all the iLife/iWork updates, program reinstalls etc. I had more than 600MB of downloads.
The next thing I noticed was that nothing was in my documents folder, once I reset Mail, I was missing all my mail going back to 2004, 1/3 of my songs in iTunes couldn't be located and all the metadata I'd spend hundreds of hours tagging in iPhoto wasn't there either. The biggest tip off was my old 500GB drive had ~250GB of free space while the new drive had 405GB free.
So there I am late at night realizing that tons of my data is missing and I'm freaking out. The Geniuses told me as I walked out of the store that they ran a file and data size count and everything had transferred. I THINK NOT!!!! Even worse, once I got Mail set up I get an email from Apple saying that a return shipping notice has been generated for my old box and I'm worried that my old MP with the drive in it is already on its way back to Apple. So, I feverishly call Apple first thing Monday AM and explain the problem. I bring the new box back and 6 hours later they hand me the new box and magically they found 150GB of missing data. I asked them where the data was the first time? No one seemed to be able to answer.
Finally, I have an 8 core tower of power and it works and I have all my data...saga over.
Glad the office was closed yesterday because it took all (3-day) weekend to work everything out.
Dropped off my old MP on Friday at Lunch and about 7pm got a call the data transfer was done. For various reasons I couldn't make it to the store till Sunday first thing.
I had them hook up the new box just to make sure all the drives etc. were there. The weird thing was that all my data was whacked on the non-boot drive and they had to go into the disk utility and repair permissions on 2 of the drives. After they finished and since the store was busy, I took the box home.
The first thing I noticed was that none of my programs were there. They said the data transfer did not include programs. Between downloading 10.5.2 all the iLife/iWork updates, program reinstalls etc. I had more than 600MB of downloads.
The next thing I noticed was that nothing was in my documents folder, once I reset Mail, I was missing all my mail going back to 2004, 1/3 of my songs in iTunes couldn't be located and all the metadata I'd spend hundreds of hours tagging in iPhoto wasn't there either. The biggest tip off was my old 500GB drive had ~250GB of free space while the new drive had 405GB free.
So there I am late at night realizing that tons of my data is missing and I'm freaking out. The Geniuses told me as I walked out of the store that they ran a file and data size count and everything had transferred. I THINK NOT!!!! Even worse, once I got Mail set up I get an email from Apple saying that a return shipping notice has been generated for my old box and I'm worried that my old MP with the drive in it is already on its way back to Apple. So, I feverishly call Apple first thing Monday AM and explain the problem. I bring the new box back and 6 hours later they hand me the new box and magically they found 150GB of missing data. I asked them where the data was the first time? No one seemed to be able to answer.
Finally, I have an 8 core tower of power and it works and I have all my data...saga over.