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Other Is Swappa a safe way to sell an iPhone?
- Thread starter BugeyeSTI
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Swappa is way better than eBay, plus a lot less in fees. I've sold a dozen phones there and haven't had a single issue. I sold a few on Craigslist as well, usually iPhone's sell fast there. I did get a guy on Craigslist though who pretended like he barely spoke English and decided to give me $20 less than asking price because he had to drive there, but I really wanted to sell it so I caved.
I've had two friends purchase through Swappa and said the experience was outstanding (order handling, confidence in product, price). They were so positive (and the types who carefully consider every detail), I'll definitely shop them when it comes time for a new Apple Watch and iPad.
I worry about the scam where the buyer claims he received an empty box, or lies about the condition of the phone. Is there any seller protections when going through Swappa, such as only selling to verified buyers and/or buyers with perfect feedback?
swappa is great. Someone got a X early and is the first to list one. I'll be picking mine up early tomorrow to get it on there before the onslaught.
I want to sell my X on Swappa also but I'm scared of someone lying. Do you guys think taking a ton of pictures and videos of the phone literally being boxed up at the UPS store for shipping will help me in regards to proof? I had a bad experience once where the buyer returned a phone even though it was advertised as needing a new battery. I had to refund the money back to the buyer. How can we protect ourselves against these things?
Take pictures and put on insurance on the package enough to cover the cost if lost or stolen.
I just shipped out the phone today insured, signature required. I took a ton of pics but, I suppose that’s little protection from a false claim.. I’m hoping everything goes smoothly because it has been pretty painless so far. I also listed it on Craigslist and received a bunch of hits but, nobody actually followed through. Criagslist seems to be full of flaky buyers and lowballers. If I have to sell another phone, I’d go with Swappa again.
i used ebay valet sale for my iphone 7+
from the comps on ebay and swappa i would be getting the same amount after fees/shipping so this was very easy and quick with no hassle.
Swappa relies on PayPal to settle disputes between buyers and sellers.
A buyer can file a dispute with PayPal for up to 180 days after purchasing an item from Swappa.
The downside of Swappa is that, while a sale might initially appear that it went well, a seller won't know for sure until after six months have passed.
Obviously many people use Swappa without problems and hopefully your sale will fall into that category. Good luck!
A buyer can file a dispute with PayPal for up to 180 days after purchasing an item from Swappa.
The downside of Swappa is that, while a sale might initially appear that it went well, a seller won't know for sure until after six months have passed.
Obviously many people use Swappa without problems and hopefully your sale will fall into that category. Good luck!
I'm sure that if you sold something on Swappa and no dispute was filed right away, the buyer would have a hard time winning. Why would anybody not file a dispute right away if there was some sort of problem? Swappa has pictures and shipping information. If something went wrong, it would be on the buyer to file a dispute right away and not wait weeks or months.
Used swappa to sell a 5S, had a good experience. Listed based on recent prices added in for accessories that came with it. Overall, buyer received a great phone and the payment went through just fine. Your mileage may vary as JohnApples mentioned, there is no PERFECT way unless you want to take quite a loss for a guaranteed low price.
Nope... PayPal and eBay will always (99%) of the time side with the buyer. It's been this way for years and there a numerous horror stories from sellers regarding this. PayPal will seize your funds and hold them while the issue is investigated. When, not if, they side with the buyer you have zero recourse.
Having said that, I sell on swappa and eBay all the time but I know the risks. If you sell only ship to the PayPal confirmed address, send it signature required and fully insured. Still not a guarantee that you'll win a dispute but it helps.
The buyer can simply file a 'not as described' case 5 months after the sale and all they have to say is the phone was defective and PayPal WILL side with them.
PayPal and I never had an agreement on a credit line, they can go kick rocks. If I got scammed and I did by a buyer, good luck collecting.
They will simply collect from your linked bank account OR on file credit card. If they can't then it will go to a collection agency and onto your credit report.. Tons of seller horror stories out there regarding bogus buyer claims and PayPal reaction to them.
They legally can't collect automatically from your linked bank account NOR your debit card, but nice try. Trust me. They may try to collect, but since I never applied for a CREDIT, it won't get far. I've been through this twice while being wronged. I never asked for a credit line nor did I ask to get f'd.
Lets say you are correct which is debatable as they can wait for you to make another transaction and seize the funds anyways.. They can and will send it to collections and ruin your credit for the next 7 years..
Is this from personal experience? PayPal will side with someone that took 5 months to decide that what they received was 'not as described'? I find this very hard to believe. The buyer would have to explain to me and PayPal why they didn't dispute it right away.
Google is your friend.. PayPal almost always sides with the buyer. Tons and tons of horror stories.
Yes this happened to me a while back. I sold a phone, sent it insured and signature required. 3 months later the buyer filed a claim. PayPal did an investigation (I use that word lightly) and concluded the buyer was entitled to a refund under not as described. The buyer claimed the phone had water damage and when they went to get warranty work it was denied due to this water damage. The buyer claimed the water damage was there when I sold the phone and said they had never exposed the phone to water.
This was a bogus claim but nothing I could do to prove it wrong. PayPal fully refunded the buyer and placed my account in a negative status for that amount.
The bottom line is be wary. I still sell as scamming buyers are not the norm but don't expect PayPal to have your back if a buyer files a claim against you, even 5 months after they get the item...
Yes this happened to me a while back. I sold a phone, sent it insured and signature required. 3 months later the buyer filed a claim. PayPal did an investigation (I use that word lightly) and concluded the buyer was entitled to a refund under not as described. The buyer claimed the phone had water damage and when they went to get warranty work it was denied due to this water damage. The buyer claimed the water damage was there when I sold the phone and said they had never exposed the phone to water.
This was a bogus claim but nothing I could do to prove it wrong. PayPal fully refunded the buyer and placed my account in a negative status for that amount.
The bottom line is be wary. I still sell as scamming buyers are not the norm but don't expect PayPal to have your back if a buyer files a claim against you, even 5 months after they get the item...
I'm through with selling any Apple products on Swappa or eBay. I'm not taking the risk of someone trying to fraudulently file a false claim against something that I know I sold in perfect condition and sent packaged appropriately. I have not been subject to fraud before with eBay or Swappa, but with all the poor user experiences that I have read/heard about, I am not losing my product and money because of someone else's devious actions.
I either sell locally, which I rarely do. Or I just keep the device until it's not or usable or hand it to somebody else.
One thing I've learned is the cheaper the item the more issues. People buying $300 and under items are SO picky. I had the most issues selling a $250 phone than any Samsung Galaxy phone.
[doublepost=1517793088][/doublepost]Swappa is safe and is nearly free of riff Raff. Serious buyers are on swappa. No site is safe completely, but swappa i I will use.
[doublepost=1517793088][/doublepost]Swappa is safe and is nearly free of riff Raff. Serious buyers are on swappa. No site is safe completely, but swappa i I will use.