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brilliantthings

macrumors 6502a
Original poster
Feb 13, 2011
824
363
Just wondering if this new material that is being used in the butterfly keyboards for the 2019 MacBook Pros and MacBook Airs has actually decreased the failure rate of the keyboards. How long will it be before we know? I can't find any reports about how these new keyboards are performing in the wild.
 

DougFNJ

macrumors 65816
Jan 22, 2008
1,470
1,178
NJ
How can a question like this be [realistically] answered until enough have been sold and are in the hands of users for a while (say, 6 months or so)...?

Unfortunately there were many reports fairly immediately on the 2016/2017 models. There were only some reports of failures on the 2018 fairly quick. I haven’t found much of anything on the 2019, I have it, and have seen no issues myself.
 

fokmik

Suspended
Oct 28, 2016
4,909
4,688
USA
bec 2019 were sold in a far fewer units than 2016/2017
Some reports based under heat double type issues but not to many for now
 
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jerryk

macrumors 604
Nov 3, 2011
7,418
4,207
SF Bay Area
Interesting question. I have a 2018 15" since fall 2018 and have no keyboard issues. But, other must have or they would not have updated the design.
 
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Jasonx82

macrumors member
Nov 18, 2008
37
1
Had a 2016 / 2018 and now a 2019 No keyboard issues but the 2019 does slightly feel a bit better.
 
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Jimmy James

macrumors 603
Oct 26, 2008
5,488
4,067
Magicland
My current keyboard is over 10 years old and as good as new. The only improvement I care about is a reasonable expectation for long term reliability and it’s too soon to know. Not feel. Not thinness. Durability. Give it to me, Apple!
 
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jamesgryffindor99

macrumors member
Jun 8, 2019
46
54
United States
It's kind of an improvement, but it's still prone to failures. My R key recently started duplicating enough for me to contact Apple about this 2019 keyboard in my 2018 MacBook Pro. Keyboard #7 overall (6 were 2018 keyboards, 7th is a 2019 keyboard).
 

x-evil-x

macrumors 603
Jul 13, 2008
5,581
3,236
It's kind of an improvement, but it's still prone to failures. My R key recently started duplicating enough for me to contact Apple about this 2019 keyboard in my 2018 MacBook Pro. Keyboard #7 overall (6 were 2018 keyboards, 7th is a 2019 keyboard).
Ask for a replacement machine. I would of past 3
 
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Valdna

macrumors member
Jul 26, 2017
90
36
Just wondering if this new material that is being used in the butterfly keyboards for the 2019 MacBook Pros and MacBook Airs has actually decreased the failure rate of the keyboards. How long will it be before we know? I can't find any reports about how these new keyboards are performing in the wild.
Compared to 2016 model the 2019 keyboard feels much quieter and more concrete to type on.
I actually really like it... And i love my Lenovo T480 keyboard also...
Ask me again after a year, how the reliability is lol
 
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lambertjohn

macrumors 68000
Jun 17, 2012
1,647
1,715
I'm typing on my 2019 base 13" MacBook Pro right now. The keyboard is still clicky but definitely feels softer and firmer than my 2018 Air's keyboard. This keyboard is a joy to type on, IMO, but I'm sure I'm in the minority. Just got the computer today so we'll see how it goes for the next 13 days. Seems like a nice machine so far.
 

brilliantthings

macrumors 6502a
Original poster
Feb 13, 2011
824
363
Thanks for all your replies. I'm sure iFixit did a dust test on the first butterfly keyboards. Anyway, this new keyboard is sounding better. Apple weren't confident enough to leave it off the replacement warranty list though.
 
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Tyler89

macrumors newbie
Jul 13, 2019
6
0
I’m a college student who recently upgraded from a 2016 13 inch pro to a 2019 15 inch pro, and I love the keyboard! Other than wanting a bigger screen, I really couldn’t stand the 2016 keyboards. I never had an issue with the 2016 keyboard in terms of needing a replacement or repeating keys but I absolutely detested to feel of the keys. I avoided using it and would grab my iPad instead. I’m glad I upgraded and hopefully they finally fixed the issues!
 

jamesgryffindor99

macrumors member
Jun 8, 2019
46
54
United States
am on the phone with a senior advisor trying to get another replacement, maybe a 2019 upgrade because of this BS. This will be replacement #5 if i do get another replacement.
An update on that: I am getting the CRU to a 2019 model. Hopefully it won't get so hot, so maybe the keyboard will last a tiny bit longer than in a 2018 MBP.
 

EnderTW

macrumors 6502a
Jun 30, 2007
725
277
I have the 2019 15 inch MacBook Pro, my biggest concern was the thermal throttling. I'm fortunate to have 3 apple stores within 30 miles. The keyboard so far has been a joy to use. I had the original retina MacBook and for whatever reason the keyboard in this is much better. I was beyond irritated with the original MacBook and the lackluster performance. This thing is an amazing beast.
 

maquarian

macrumors newbie
Jun 18, 2019
1
0
India
I believe that apple has improved macbook pro 2019 model with its keypad issues. It has introduced
Touch Bar plus has also updated some of the materials used. These change should help improve the durability of the keyboard design and prevent key failures which were a user concern earlier.
 

leman

macrumors Core
Oct 14, 2008
19,334
19,373
Just wondering if this new material that is being used in the butterfly keyboards for the 2019 MacBook Pros and MacBook Airs has actually decreased the failure rate of the keyboards. How long will it be before we know? I can't find any reports about how these new keyboards are performing in the wild.

Frankly, we will probably never know. There were some anecdotal stats on failures of 2016/2017 models, but I’ve seen zero data on later models. The only one with sufficient data is Apple themselves, and they would be stupid for making it public.
 
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