I start to wonder how some specialized retailers stay in business. For example, there are three mattress stores within a block of each other where I live, and I live in a pretty small town. They're all fairly large stores in an expensive area for real estate. I can see a store like Costco thriving. It's a big warehouse where you can buy mattresses but 40,000 other items as well.
And then there are stores like Dick's Sporting Goods, which are absolutely huge. I went into one because I needed sandals for a vacation and didn't have time to order online. It was a huge, beautiful store (about half the size of a Costco), and I think I was one of the only shoppers there, with at least 15 people working whom I could see (I'm sure there were more). How do places like that stay in business?
I can see a place like Costco doing well (and it's a store I use). I can see grocery stores doing well because there isn't a widespread online alternative to them. But for me, online shopping is preferable. I use Amazon a lot and have a Prime membership. If I ever bought a mattress it would be online or from Costco. How can three mattress stores stay in business in the same block? How can Dick's Sporting Goods stay in business? To me walking into that store is like walking into a localized Amazon warehouse, except that it's more specialized, has more overhead, and a far smaller audience that it reaches.
I'm not someone who likes shopping in person, though. I don't even like Apple Stores. They're too crowded and noisy and bright and cramped. I had a panic attack in one once. I really can't imagine why I would ever go to one except for a repair (which is why I went the one time I did). Now, if there were one close by and I could go on off-peak hours, I could see going. But traveling over an hour to a shoebox store that's filled with people who look like they're trying to pick someone up and it being so noisy the genius can't even hear you is not pleasant. I buy Apple products from either apple.com or amazon.com depending on where I get the better price.
The one retailer I wish I had and would use: Whole Foods.