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Resolved Is this a scratch on my iPad?!

HuggyLowDown

HuggyLowDown

macrumors regular
Original poster
Feb 14, 2010
171
0
Northern Virginia
I recently noticed a scratch under the Apple logo of my 1st gen. iPad, but I'm not convinced it's a scratch. It almost looks like a pencil mark. I don't feel a scratch, it feels smooth. Should I take it in and see what a genius thinks? I've tried to clean it off but no luck.
 

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HuggyLowDown said:
I recently noticed a scratch under the Apple logo of my 1st gen. iPad, but I'm not convinced it's a scratch. It almost looks like a pencil mark. I don't feel a scratch, it feels smooth. Should I take it in and see what a genius thinks? I've tried to clean it off but no luck.
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Looks like a scratch. If it's a pencil mark, it will rub off.

Ask a Genius if you're really unsure, but it's pretty obvious to me.
 
scratches don't feel different than the iPad backing really. I have plenty because the thing scratches so easily, but that's the price of not having a case to cover the beauty.
 
HuggyLowDown said:
I recently noticed a scratch under the Apple logo of my 1st gen. iPad, but I'm not convinced it's a scratch. It almost looks like a pencil mark. I don't feel a scratch, it feels smooth. Should I take it in and see what a genius thinks? I've tried to clean it off but no luck.
Click to expand...

I'm sorry. I don't mean to make fun of you, but:

"I don't know if this is a scratch. Should I take it in and have Apple look at it to tell me if it's a scratch?"

I think this one's on you to deal with. I haven't the faintest clue as to why you'd want an Apple Genius to look at it to determine if you scratched your iPad.
 
PaulWog said:
I'm sorry. I don't mean to make fun of you, but:

"I don't know if this is a scratch. Should I take it in and have Apple look at it to tell me if it's a scratch?"

I think this one's on you to deal with. I haven't the faintest clue as to why you'd want an Apple Genius to look at it to determine if you scratched your iPad.
Click to expand...

Maybe he gets lucky and they exchange it...
 
LanEvo said:
Maybe he gets lucky and they exchange it...
Click to expand...

If it's under 2 weeks old then I can see why maybe... but then he doesn't need to get lucky. He could return it anyways (well... maybe... can't exactly return damaged goods but it wouldn't be that difficult to return an iPad like that within the 2 week period).

I haven't a clue why someone would be so bothered by that to actually want to get a free replacement. That's just absolutely ridiculous.
 
The backs of iPads, much like the antenna band on the iPhone 4, are very soft and easily scratchable. You scratched it. I doubt the Apple store will do anything for you.
 
stevenlangley1 said:
If your not actually trolling, then I'd like to know what you think the Genius would do about it?
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It'd be hilarious if he wasn't joking and he took it in.

Apple Genius: "How can I help you today?"

Him: "I'm not sure if this is a scratch on the back of my iPad"

Apple Genius: "Well, it appears to be a scratch, yes."

Him: "Okay. Thanks."

Apple Genius: "Is there anything else I can help you with today?"

Him: "No thanks. I just wanted to know if it was a scratch or not."
 
Thanks for everyones input. I guess it's a scratch. I'm planning on selling this and buying an iPad 2. I still will, maybe throw in a pair of earphones for the scratch. :eek:
 
HuggyLowDown said:
Thanks for everyones input. I guess it's a scratch. I'm planning on selling this and buying an iPad 2. I still will, maybe throw in a pair of earphones for the scratch. :eek:
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Oh I'm sure you'll be able to find a buyer who doesn't care about the scratch. If you're selling on craigslist or something like that, take a picture of the back that flatters the iPad while still doesn't hide the scratch. Don't specifically mention the scratch.

Honestly though, since you own an iPad 1, I'd say wait for the iPad 3 (and sell the iPad 1 a couple weeks in advance before the average joe really knows much about the iPad 3 release date). But if money is no issue then the iPad 2 is a good buy despite you already owning an iPad 1 I presume.
 
HuggyLowDown said:
Thanks for everyones input. I guess it's a scratch. I'm planning on selling this and buying an iPad 2. I still will, maybe throw in a pair of earphones for the scratch. :eek:
Click to expand...

Don't even worry about it. That scratch is so insignificant, the resale value would hardly be different from what you would have got if you hadn't had scratched it.
 
PaulWog said:
Apple Genius: "How can I help you today?"

Him: "I'm not sure if this is a scratch on the back of my iPad"

Apple Genius: "Well, it appears to be a scratch, yes."

Him: "Okay. Thanks."
Click to expand...

The awkward moment when the Apple Genius just looks at you after inspecting the scratch on your iPad. :p
 
andyroochoo said:
doesnt take a genuis to work out its a scratch

bud dum tush.
Click to expand...

yes but the OP did post on a forum to check if it is a scratch. it may not take a genius but it did result in someone posting on a forum to check what others think. haha. posts like these amuse me -tons.:D
 
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Guys.....along these lines I notice if I hold my iPad 2 at an angle to the light I see these elliptical spots and linear smudges on the front glass (screen). I've tried cleaning them off and it seems to work, but after a while they seem to reappear - sometimes in other locations on the screen.

I could post a picture tonight, but I think I'll take it to the genius bar first and see if they can verify if these are fingerprints or something else...what do you all think?


(a good skit for the "Mr Obvious Show)
 
It's a SCRACK

Finally a real meat and potatoes issue upon which to have a hearty and meaningful discussion.
It doesn't take a genius to see that it's a crack that got scratched.
 
fhall1 said:
Guys.....along these lines I notice if I hold my iPad 2 at an angle to the light I see these elliptical spots and linear smudges on the front glass (screen). I've tried cleaning them off and it seems to work, but after a while they seem to reappear - sometimes in other locations on the screen.

I could post a picture tonight, but I think I'll take it to the genius bar first and see if they can verify if these are fingerprints or something else...what do you all think?


(a good skit for the "Mr Obvious Show)
Click to expand...

This is a serious problem and you should get a replacement for this, immediately. Don't take no for an answer - keep calling 1-800-MY-APPLE until you get a satisfactory unit, even if it takes 6 returns. This is a very expensive item, you deserve to have it immaculate and blemish free. Of course, my iPad has no marks on it, since I never take it out of the clear polycarbonate safe that I use it in. (Fortunately Bluetooth works through Lexan.) :D
 
I think I have a fingerprint on the screen of mine. It's right where I touch the screen frequently, but I'm not sure. Should I take it to a genius and see if he can tell whether or not it's a fingerprint?

/facepalm!
 
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