Is your company allowing Exchange access?

[SqB]

Why not?

I believe the main reason most companies have created such an exclusive environment towards mobile devices is the cost. With blackberries, you had huge monthly expense and the expense of maintaining the BIS. With WinMO, you had expensive devices and expensive plans again.

Now, there is a device people are willingly paying for out of their own cash, willingly paying for a data plan (again out of their own cash) that will allow them to work for you anytime and anywhere (every employers dream).

The idea that access was restricted for security reasons is blown away by the prevalent ability to access web exchange. You could certainly do much more damage with web exchange than you can with a mobile device (copying and pasting contents of e-mails for one). I would readily adopt an open policy of allowing iphones/winmo phones or blackberries unless I was dealing with state secrets or something of the like. This will probably get more and more common as more people buy the iphone.

It's also easier for the IT folks to just send out a message explaining how to do it than to explain hundreds of times why exactly they don't allow it.

 

[mattpol]

Working fine for me, though the official company policy is no support for non-blackberry devices.

iPhone 3G is working just fine w/ Exchange.. it gets e-mail before outlook does.

Do you have the Enterprise Data plan?

 

[ubersalad]

It's also easier for the IT folks to just send out a message explaining how to do it than to explain hundreds of times why exactly they don't allow it.

Actually I think it is the opposite.

"No we can't do it, we don't support iPhone."

 

[ubersalad]

Do you have the Enterprise Data plan?

It has nothing to do with exchange support.

 

[Andrmgic]

Do you have the Enterprise Data plan?

No. Consumer data plan. It is not a corporate-funded device.. it is my personal iPhone.

AT&T just wants more money. You can use Exchange just fine over the 3G network without a corporate data plan.

 

[sibruk]

Here's a question for any of you Exchange admins out there... Do you actually have to have ActiveSync turned on for a user, or is it there for everyone? And in the OWA interface, my account says "Public logon: No" - does that need to be set to Yes?

Determined to get this to work!

 

[almostinsane]

The same certificate used in Outlook Web Access can be used with the iPhone. Just open up OWA in IE and save the security certificate... that's all I did, works fine.

That's an SSL certificate for a server, not a client auth cert.

 

[mattpol]

I'm also having trouble getting this to work. Tried everything listed in this thread, but no luck yet

To get my OWA mail, I got to webaccess.mycompany.com, then click on the New York server, which redirects new to nycwebaccess.mycompany.com

Any ideas what I'm missing here?

 

[SqB]

I haven't tried it yet (haven't gotten my iPhone yet) but I have the PDACERT.cab file we used to allow my Tilt access to active sync. Will that same cab work on the iPhone?

 

[ubersalad]

I'm also having trouble getting this to work. Tried everything listed in this thread, but no luck yet

To get my OWA mail, I got to webaccess.mycompany.com, then click on the New York server, which redirects new to nycwebaccess.mycompany.com

Any ideas what I'm missing here?

Try this. Ask a co-worker that is using windows mobile and just copy their settings over to iPhone and it should work.

 

[GNice]

Here's a question for any of you Exchange admins out there... Do you actually have to have ActiveSync turned on for a user, or is it there for everyone? And in the OWA interface, my account says "Public logon: No" - does that need to be set to Yes?

Determined to get this to work!

I have it working, but I want to know this as well. Wondering if my IT org has "turned on" ActiveSync or is working through OWA only.

 

[MacDanielG]

wow!!!!! i have been going back and forth all afternoon trying to set it up, i have tried the tutorial at buzz and all other forums.... i read this and there it goes... works perfectly!!! (ahhhh the magic of forums)

I believe that since you have outlook web access than you can set you phone up yourself. The ability to access Outlook Web means your profile has the Mobile User option turned on. All you need is the mail address to plug in. Normally that address is: Mail.<yourdomain>.com (your domain would be your company name, and you leave out the symbols). After that all you need is your credientials which is your login and pass word.

 

[almostinsane]

sorry, duplicate post

 

[g8trb8]

I believe that since you have outlook web access than you can set you phone up yourself. The ability to access Outlook Web means your profile has the Mobile User option turned on. All you need is the mail address to plug in. Normally that address is: Mail.<yourdomain>.com (your domain would be your company name, and you leave out the symbols). After that all you need is your credientials which is your login and pass word.

Worked perfectly for me...THANKS!!!

 

[memesmith]

Here's another tip for OWA settings in ActiveSync. I used my OWA web address as the server: in my case webmail.mycompany.org.uk. But then in my user name I had to put in: mydomain\my.name

I had no sea what my domain was, as I didn't need to use it for OWA, but then noticed it in the Outlook (desktop) start-up screen.

 

[NewtypeCJ]

Now, there is a device people are willingly paying for out of their own cash, willingly paying for a data plan (again out of their own cash) that will allow them to work for you anytime and anywhere (every employers dream).

Yep, I'm not asking for my company to pay for my phone or anything. I just want to be able to see my work email on the device I already have in my pocket. I don't think that's too much to ask for.

I actually hope I'm not the only one asking/complaining. I'd imagine not, but you never know.

 

[ScottFitz]

IT Guys are often lazy. They don't want to have to learn anything new. So, they're general answer is "we don't support XXXX".

Easy answer. I had my IT guy refuse to help me set up my old Blackberry. He would only support Windows Mobile.

So, I did it myself then, and did it again the other day with the iphone. Easy stuff.

Our severs is mail.mycompany.com/exchange/

But when I tried to enter that, it wouldn't work. So I left off the exchange. Then the iphone software "found" the server. But, no emails. Once found, though, I went back in and added the /exchange/ to the server address. Then emails came through.

Same thing when I had the Blackberry. It took a little patience and combinations to sometimes make it work.