Isight camera not functioning

Discussion in 'MacBook Pro' started by ghazix01, Aug 15, 2012.

  1. ghazix01 macrumors newbie

    Joined:
    Aug 15, 2012
    #1
    I just bought a new macbookpro retina and i updated it to mountain lion os x but this update broke my camera. any help would be appreciated. the camera works sometimes as if it has a cooling down time but most of the time it looks like the picture i attached. thanks anyways for any help.
     

    Attached Files:

  2. macronerd macrumors newbie

    Joined:
    Aug 8, 2007
    #2
    Same Problem Here!

    Did clean install of Mountain Lion on 2009 MBP. Any app associated with iSight will not open. Facetime and Photobooth both show rainbow lines after 5 seconds. Brought to Apple Store, and they said it was software related. They did another clean install which worked fine in store but when I got home, the problem came back :(
     
  3. iRobby macrumors 6502a

    iRobby

    Joined:
    Mar 22, 2011
    Location:
    Fort Myers, FL USA
    #3
    It's a Facetime Camera now not iSight. Look at your specifications
     
  4. yusukeaoki macrumors 68030

    yusukeaoki

    Joined:
    Mar 22, 2011
    Location:
    Tokyo, Japan
    #4
    Try clean install once and if it doesnt fix it go to Apple.
    It may be the camera itself.
     
  5. jav6454 macrumors P6

    jav6454

    Joined:
    Nov 14, 2007
    Location:
    1 Geostationary Tower Plaza
    #5
    Doesn't matter what they call it, the problem lays in the fact that it is broken. Anyways, take it to Apple.
     
  6. ChadMSU07 macrumors newbie

    Joined:
    Feb 13, 2012
    #6
    2012 13" MBA Has Same Problem

    I had the same problem with my 2012 13" MBA. I noticed it after upgrading to Mountain Lion a few days ago. I took a couple of pictures for evidence, then I restarted and the camera worked.

    I'm a little concerned that it's going to be a reoccurring issue. At this point with it working, is there any reason to go to a genius bar or contact Apple?
     

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