Good people
I think that many of you are missing the point. Is my MBP more reliable than my wife's HP? Yes.
Is it more reliable than my kitchen sink. No.
That's not me invoking the comparison.
It's Apple.
More to the point, I've owned Apples for five years. My iMac has been almost as worry-free as my sink. My ibook had lots of parts replaced under AppleCare, which seems to be par for the course for laptops, but most of the failures didn't sideline the machine, and the OS was rock solid.
Again, I'm not comparing my new $2,000 machine to a $2,000 Lenovo. I'm comparing it to my old Ibook which is worth $100 now.
And I'll bet that this five-year old G3 could replace my MBP and go days without crashing. Before you say that's what I should do, understand that the machine's five years old, and it's gone surprisingly long without "breaking its hip" on the hardware side, out of warranty.
I'll note that most of you who are talking about their rock-solid Macs are using older machines. I was that guy until a month ago.
Perhaps you should call Apple Care and tell them what's happening. You could have just gotten a dud, again. As well, Leopard is relatively new, give Apple some time to work out the kinks. I can tell you that both my Macs are stable as can be.
I did call Apple Care. On the DOB machine, I spent six hours on the phone with Tech Support and Sales Support just convincing them that it was broken before they'd replace it. When I called about the problem with the migration, I spent an hour with the first tech, who was nowhere near understanding the problem when we got cut off (a power failure on my end.)
I spent another hour and a half with the second phone tech, who literally could not understand the problem, before she went off to find someone who could, left me on hold for a half hour and then hung up on me. No call back.
I finally drove 25 miles to the Apple Store, hauling my imac in the rain, and
to his credit, the genius figured out the solution to this relatively simple problem.
I'm not even going to go into the smaller problems that were successfully troubleshot (?) here at Macrumors as recently as yesterday. Do you think there's a DeWalt Cordless Drill Forum for contractors hoping to get their tools to work?
Right now, this machine *sorta* works. It doesn't have the yellow screen problem or any of the assorted MBP niggles I've heard about here. I'm working on a book (which reminds me...) so I don't really have the time to spend another workday trying to maybe, possibly hope to get a machine that doesn't crash so much, and end up with a machine that's much worse (like that first one that wouldn't even load the hardware test disc.)
Maybe the next Leopard software update will fix it. And maybe Michael Moore will be Mike Huckabee's vice-presidential candidate.
Steve, I'm waiting.
I feel a t-shirt coming on.
I Just Work. My Mac? Not So Much.
Happy Holidays,
Allen
). There was also a recent study done by a third-party technical support company that found Macs had the fewest support calls by market share. 
