Why? Knowing that your iPhone can survive after being dropped in a pool is a feature and as such it may be advertised. Apple has never advertised that the iPhone may be used or should be used under water or in the shower in normal circumstances. Recognizing warranty for water demage would mean that you can go diving in the ocean and then seek a free repair when the product is objectively not designed to be used in this enviernment. Im curious to know if the Italian regulator also imposed fines to Samsung, Xiaomi or virtually all other brands that have some level of water resistence.
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Italy Fines Apple $12 Million for Misleading iPhone Water Resistance Claims
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If you read the verdict linked in the article, it is not about the testing methods (which are not particular to the USA, given that IEC 60529 is an international standard). It is about how Apple used the methods in the advertising: by heavily emphasizing the water depth in meters and the duration of submersion, accompanied by pictures and films of iPhones being splashed/sprayed/dipped and lots of happy talk about not having to worry about water any more - but at the same time omitting or hiding all the additional severely limiting conditions behind the title of the standard (the actual text of IEC 60529 is not so easy to access), or opaque wordings like "under controlled laboratory conditions", without explaining what this actually means.
The verdict argues that this type of advertising can easily mislead the average consumer. Maybe there is a bit of a cultural difference: I'm no legal expert, but my impression is that in the EU it is harder to get away with hiding ugly stuff in the fine print - if there are some shrewd clauses in the contract that are likely to deceive or be missed by the average reader, then there is a good chance that they will be declared invalid if it goes to court, even if they are technically correct and unambiguous.
Being 'chastised' by the newer group of kool-aid drinkers' is common. I used to be that way about 30-years ago. 👨🦳
They could have just watched all the youtube videos of people throwing them into rivers and lakes and fishing them out after an hour. No saltwater though. Trust me on that one - you need a cap over the lightning connecter. I mean...it will recover eventually with lots of distilled water cleaning but not a good idea.
How can they know what you did? How can they tell the difference between someone who goes diving for three hours and forgets their phone is in their pocket and someone who gets splashes on their phones. In your version they are forced to stop water proofing phones because there is no benefit they can advertise to consumers.
The water protection is great. You can watch plenty of youtube videos of testing. Its real. I even wash my phones in water now without any worries (just not salt water).
I'm not Apple's lawyer, but do you know if this Italian agency also imposed fines to virtually all smartphone manufacturers that advertise certain degree of water resistence in their products?
You probably shouldn’t keep washing them. Over time the protection degrades. Simply washing them can cause damage.
So Samsung phones aren't water resistant after all? I thought they were.
that didnt answer the question.
Has samsung exaggerate water resistant (pictures/videos on their ads) that can mislead customers?
It’s an interesting issue. Apple can make a phone water proof down to 30 meters, but if someone takes it down to 100 meters, and it fails, how would Apple know that the phone was taken down that far. A seal could fail at 1 meter, and it should be covered under warranty. But there would be no way of knowing the reason for water ingress. Was it a failed seal in minor water or a phone that had been submerged greater than the allowed limit.
I’ve also seen a video where they took an iPhone 12 to 30+ feet for an hour and it came up working fine, and I take my phone in the pool all the time. So I believe most iPhones from the factory are as water proof as they say, but dropping the phone even once can break the seals that cause it to be water proof.
Except you have not immersed phone anywhere near the claimed depth or length of time. Up to 30mins at 6m. And other folk have had failures within those paramaters.
Hey you know that “17 hours of video playback” battery life Apple claims. Yeah, it’s not going to result in practical 17 hours of video playback for everyone.
What a stupid comment.
You sound like a person that complained about the antennagate of the iPhone 4 just because everyone else complained about it even though you and everyone else never really had any day to day practical issues with it.
Just another apple baseless bashing. Not point in arguing with you. 👋
I was chatting to a phone repair chap a while back and he said that phones are basically glued together. Add a bit of warmth like using them at beach on a hot day and then go i water and zap! Dead phone. Sony's phones that were heavily advertised for use in exactly such conditions had a lot of failures because of melting glue.
If I accidentally leave camera on and put an iPhone in pocket, it gets really toasty. Which isn't good for glue.
If I accidentally leave camera on and put an iPhone in pocket, it gets really toasty. Which isn't good for glue.
sounds like you tried to charge when the port was wet. non issue.
Lots of strawmanning and personal attacks going on here.
no, that’s reasonable. there’s no accurate way to tell if the phone was submerged for longer than what is rated. everyone would be filing fraud claims
no, if it’s rated for 30 minutes under water but someone left it under for 40 minutes, they would file a claim and apple will have to pay for it.
warranty rules make sense.
tell me, how can you tell if a user submerged it for longer than 30 minutes or whatever the phone is rated at?
everyone would just shower with their phones then claim warranty when it breaks. apple would have no way of checking how long the phone had been submerged
Have no idea. Do you? It’s not me that is assuming that this Italian organization is corrupt. Don’t you see a pattern on this forum? If any European organization, local or global, fines of finds Apple in non compliance either its because they are bunch of money grabbers and the situation needs to be analyzed and cross referenced with blogs on the subject as well having a deep look on their historical practices. This coming from common American people I suppose.
I personally find this what seams to be a recurrent posture exposed in this forum, dangerous even. It may expose a on going American distrust over anything foreign, including allied countries. Its baseless, if not for the recent Trump propaganda, heck even Canada was in the grab? Let’s be serious people.
Apple should appeal this local decision as well as any decision that don’t fit their goals. I’m sure that any European country is able to judge and deal with this impartially as well as they are familiar and practice western values. Much like I suppose any foreign company would be treated in the US ...
For instance Spotifly just before the IPO was sued in the US over $1.6B over Copy Right violations ... Apple too not long time ago. Every year Apple one way or another is sued in the US, it must be Monet grabbing too?
It’s just business as usual. In Italy, US or any other other country. No one has the moral ground to pass judgement without all the facts in their hand and even than you need to be equipped to interpret them. That is for experts to do.
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You obviously don't read Consumer Reports automaker rankings. Fiat is near the bottom and has a number of class-action lawsuits facing it in the USA. Alfa has been forced to buy back a large number of 2017-2019 vehicles sold in the USA. One particular dealer that I am in contact with has had to buy back half the Giulias that they sold over the last 2 years. My 2015 Aprilia motorcycle was a disappointment as was my friend's 2016 Ducati.
If you want to discuss this, PRSI is an appropriate place. Not remotely related to the topic.
Definitional difference between opinion and lecture.
The entire thread are opinions based off of a news article. We will have to wait for the updates.
It got an ip68 due to the laboratory tests. There virtually is no other way to test this. For example: are you, the manufacturer going to test 10 meters in the Artic Sea? Atlantic Ocean? Hot Springs? Dead Sea?
apple has rated 17 hours of video playback for battery life which no one is practically going to get. i guess that means italy should sue, right?
no, what’s idiotic is your accusation. as for me being “pro company”, i’ve bashed Apple for this awful service called TV+ many times on here and everyone accused me of being anti apple. but now you accuse me of being “pro Apple and less pro user” because i disagree with you.
please just stop with these ridiculous categorizations. i have bashed Apple nearly just as much as i supported Apple.
no point in arguing with you it sounds like, so i’ll end it here 👋