They should stop much sooner with the updates. Not make the last supported version basically cripple the device. Just the task of making the keyboard appear is so slow and laggy it’s useless.
Great support is not supporting devices with obligatory updated until they are so slow they become useless.
And it’s not about everything else becoming so technically advanced they can’t keep up either.
Devices from iPhone 5s are showing to date that they can handle iOS 12 - no dispute there. My family iPhones are 5s and on, 6s, SE. All of them are handling 12 well, didn't do so well with 11. So, nothing wrong with the devices - just their power source - Apple exploited that and got caught with their pants down, by their own admission.
It is easy to say what great support is not, even if it makes no sense.
Why not spell out what exactly great support is, per your definition?
Since the battery issue, Apple has done well by its older products - all their 64-bit portables. Lesson learned, no need to nickel and dime the customer.
Are there not two sides? Or if you are not-anti-Apple you should be prohibited from posting?
Yes, there are multiple facets - and most people have posted their love for Apple and their frustration with their handling of the battery fiasco.
I personally have posted praise for Apple, and criticism of many of their moves.
Trolls are transparent, immediately or eventually, and are for or against Apple. Even in this issue.
There is no planned obsolescence of entire devices - definitely not even close when compared to its main rivals or any hardware and software company. The only the analog audio jack!
So iOS 12 is the very essence of “planned obsolescence “?
Pay attention - iOS 12 is the very opposite of obsolescence. Start making sense.
Trolling is not your strong suit. Please stop.