16GB is way too small for storing movies. Maybe, compressed songs? 200.
I have been in Japanese Store quite a long time. But, maybe support staff only know to speak Japanese. I don't know.
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A few things I will consider before "moving myself to the cloud".
Not every corner of the earth have cheap and reliable internet access. Plus there are countries blocking them.
Cloud music library literally is not "really unlimited", especially for Japanese songs. So many of them are "limited edition", or packed within a huge expensive BD Box. Those, you just cannot find them on Apple music at all. And, if publisher changes mind, and pull the plug, you will need to find other ways to listen to your favourite again.
Same as Documents. Putting everything in the cloud is not a good choice. And what if cloud service provider is offline? Or a file sharing service is ordered to shut down by local govt?
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Well, sometimes you just want to kill that boring 5 hrs train trip.
Not every corner of the earth have cheap and reliable internet access.- If I lived in a country or location where Internet is not cheap or reliable I would buy a 128GB iPod touch (cheaper than 16GB iphone) and carry a fliphone for phone calls and use WiFi whenever it was available.
Cloud music library literally is not "really unlimited" - I think you misunderstood my statement. Music streaming services like Spotify and Apple Music have an almost unlimited catalog of songs that users can listen to. Is Spotify different in Japan?
Same as Documents. Putting everything in the cloud is not a good choice. And what if cloud service provider is offline? - When is the last time you've seen Google Drive or Dropbox ever go offline? I've been using both for years now and have yet to experience this. I'm not sure why you think it's not a good choice?