Glad to see it addressed here on the front page maybe apple will finally address it. Have had the same issues for a week and AppleCare are clueless. They recommend the silliest things. It must be another hobby. Very frustrating. Hands down the worst service apple provides is iTunes Match. Very buggy since inception.
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iTunes Match Users Experiencing Issues Uploading Tracks
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iTunes Match might be not perfect but you know what I hate the most? ISP not providing better speed for upload all I get is 4Mbps, just imagine how long it takes over a 1000 or more music, I can tell you it took me 2 days.
Not Just Indie Tracks
This is happening with more than Indie or self recorded track. I recently added some tracks from Heart's Greatest Hits and all matched, except for Barracuda which refuses to match or upload. If I remove that track from my iTunes, the Match process will complete with no issues, but as soon as I add that track back, the process hangs on trying to upload or match. The funny thing is that when I delete it from iTunes, it gives me the option of removing it from iTunes Match, as if it actually completed the matching. I have the same issue with Tiesto's Red Lights. Don't judge me. It's business.
This is happening with more than Indie or self recorded track. I recently added some tracks from Heart's Greatest Hits and all matched, except for Barracuda which refuses to match or upload. If I remove that track from my iTunes, the Match process will complete with no issues, but as soon as I add that track back, the process hangs on trying to upload or match. The funny thing is that when I delete it from iTunes, it gives me the option of removing it from iTunes Match, as if it actually completed the matching. I have the same issue with Tiesto's Red Lights. Don't judge me. It's business.
For me, it takes several attempts before it competes the sync. It's been happening for over a year. It's a great service but the sync needs to be fixed.
1. I have multiple albums that I ripped from my CD collection that are available on the iTunes Store, yet Match doesn't match them and instead uploads the MP3's. If the software scanned the actual audio files it wouldn't have any issues matching those albums to the ones on the iTunes Store.
2. Match often replaces explicit songs with their clean versions. If it scanned the audio files this wouldn't happen as it would be getting the exact version it scanned.
3. Match sometimes replaces songs with a completely different song. I don't see how this could happen if it were scanning the audio files.
I believe the way it actually works is that it scans the tags. There are certain albums where I've retitled the album and changed the genre and Match will upload the MP3's instead of matching them. However, albums that are named the way they appear in the iTunes store get matched without a problem.
You know what my favorite problem is with iTunes Match? When a album is available in iTunes but not all of them match so I can not re-download the track because it did not match but when you go to iTunes store you see it part of the album.
Apple really needs to up their game in music if they want iTunes to be still profitable.
Apple really needs to up their game in music if they want iTunes to be still profitable.
"A growing number of complaints on Apple's Support forums suggest there is an ongoing problem with Apple's iTunes Match service."
Yeah because they are using iTunes on Windows.
Oh you
TIme for people to switch to Google Music
If Google would make a native iOS app, I would. The 3rd party apps are terrible.
I'm still having issues with iTunes match replacing my explicit lyric content (original) tracks with edited WalMart version of tracks with no way of fixing it (other than buying the explicit version directly from iTunes so it knows WTF).
Doesn't happen with all tracks...it is very random in how it chooses the track. I was listening to an old Korn album and one track was edited and the following track was not.
Won't be resubscribing this year because of this issue. I've been patiently waiting for them to resolve this long enough.
Doesn't happen with all tracks...it is very random in how it chooses the track. I was listening to an old Korn album and one track was edited and the following track was not.
Won't be resubscribing this year because of this issue. I've been patiently waiting for them to resolve this long enough.
The system status page is the buggiest software Apple released without a patch - or maybe it's a static page - all fine and dandy forever...
Well iTunes Match subscriber since day one and it really was a fine service. Since approx. 1 year nothing but problems. At least the 'start the match process from the menu bar' used to work.. But since last week this doesn't finish, too.
As if my only job was to babysit my music library...
I starting having the exact issue mentioned in this thread (iTunes Match not completing) late last week.
I tried creating a new iTunes library and deleting everything that had been previously matched, as well as cycling Match and Genius on and off in different combinations, but the matching process still never completes -- it always hangs 3/4 of the way through Step 2.
Before trying all of that, the original symptom I noticed was that iTunes match only started hanging during matching when I attempted to add new music. If I removed the new music and did an "Update iTunes Match", matching wouldn't hang and would complete successfully (but that could just have been because everything in my library had already had a Match status at that point.)
Now that I cleared all of that away, I'm no longer able to complete the Match process even once.
I tried creating a new iTunes library and deleting everything that had been previously matched, as well as cycling Match and Genius on and off in different combinations, but the matching process still never completes -- it always hangs 3/4 of the way through Step 2.
Before trying all of that, the original symptom I noticed was that iTunes match only started hanging during matching when I attempted to add new music. If I removed the new music and did an "Update iTunes Match", matching wouldn't hang and would complete successfully (but that could just have been because everything in my library had already had a Match status at that point.)
Now that I cleared all of that away, I'm no longer able to complete the Match process even once.
That's funny, it gave me an explicit version of my clean track.
Wait, just checked. Now I have 2 copies of this track. The one that says "(clean version)" in the title is explicit, and the one that says nothing is clean.
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i have always feared hitting 'update match' as it never worked right for me. especially uploading or matching a bunch of songs at once like your entire library after retagging songs. usually you have to update and wait till it hangs and restart and update and wait till it hangs and restart over and over until it eventually finishes getting like 10 new songs uploaded per run. the last time i did this it would crash every time and i found the culprit was one track in my library that it just didn't like. removed that track and it finally finished after days of restarts. i just try to avoid matching anything new anymore and just buying everything direct from the itunes store. it isn't worth the hassle otherwise. they really do need to put some effort on making it just work.
For months, if not at least a year, I rarely get a full iTunes Match synch. I've assumed it was a byproduct of my older MacBook Air (less powerful) and my large library not playing nice. So, I hate to say it, I'm kind of glad to see others experiencing the same problem, in that I hope it means there's hope for my library.
I've been using iTunes Match for about a year and a half, and I've never had it work correctly! Is it actually supposed to even? For me, that's the newsworthy part of all this!
Every single time I open iTunes, Match encounters an error and asks that I sign out of and back into the iTunes Store, at which point I have to re-enable Match, re-add my laptop, and go through the scanning my library phase. There are generally tracks that think they weren't added and try to add themselves again, resulting in duplicates or even tracks that vanish entirely. For about two-and-a-half months, I was completely unable to use Match - it kept insisting that I could not use my computer with two iTunes accounts in the same 90-day period. I'm the only owner of my laptop and have only one Apple ID...apple have tried to be helpful, but they have been unable to resolve my issues.
Here's to hoping that whatever they do to fix this problem helps those of us with other problems, too!
Every single time I open iTunes, Match encounters an error and asks that I sign out of and back into the iTunes Store, at which point I have to re-enable Match, re-add my laptop, and go through the scanning my library phase. There are generally tracks that think they weren't added and try to add themselves again, resulting in duplicates or even tracks that vanish entirely. For about two-and-a-half months, I was completely unable to use Match - it kept insisting that I could not use my computer with two iTunes accounts in the same 90-day period. I'm the only owner of my laptop and have only one Apple ID...apple have tried to be helpful, but they have been unable to resolve my issues.
Here's to hoping that whatever they do to fix this problem helps those of us with other problems, too!
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What i have learned in my month of experience with Match is:
1.- Tags have NOTHING, I repeat, NOTHING to do with a track being matched or not, absolutely nothing.
2.- The only thing that matters when matching a track is the audio fingerprint of the song, the waveform.
3.- Many times tracks that are on the iTunes Store do not get matched, but when you trim with a wave editor (Audacity, Audition, etc.) the last second or two, they get matched... I do not know why, but trimming the last seconds (mainly the silence at the end) gets the track matched, again, Tags or format (MP3, AAC, etc.) have nothing to do with a track getting matched, but the waveform.
4.- Many tracks do get matched, but in the store they are Mastered for iTunes, and when you open the info tab, the MFi badge does not show up, so even though the only track you are able to buy is a MFi, you get a non MFi when you match a track, for example:
I bought the Sgt. Peppers by The Beatles, ripped it and I matched it, it was matched no problem, but some tracks were MFi and some were not, so the non MFi were trimmed one or two seconds, and then they were matched with MFi versions.
1.- Tags have NOTHING, I repeat, NOTHING to do with a track being matched or not, absolutely nothing.
2.- The only thing that matters when matching a track is the audio fingerprint of the song, the waveform.
3.- Many times tracks that are on the iTunes Store do not get matched, but when you trim with a wave editor (Audacity, Audition, etc.) the last second or two, they get matched... I do not know why, but trimming the last seconds (mainly the silence at the end) gets the track matched, again, Tags or format (MP3, AAC, etc.) have nothing to do with a track getting matched, but the waveform.
4.- Many tracks do get matched, but in the store they are Mastered for iTunes, and when you open the info tab, the MFi badge does not show up, so even though the only track you are able to buy is a MFi, you get a non MFi when you match a track, for example:
I bought the Sgt. Peppers by The Beatles, ripped it and I matched it, it was matched no problem, but some tracks were MFi and some were not, so the non MFi were trimmed one or two seconds, and then they were matched with MFi versions.
It's scanning the audio files, it's just not doing a very good job of it. It should be able to match albums in the store, and get clean/explicit right. But their audio matching isn't very good, even shazam seems to do better, and that's analyzing through a phone microphone.
People have tested it, and tags aren't used at all. Changing tags makes no difference to matching or not. If you are seeing some albums match better than others and the tags seem better, that's just coincidence.
Songs with completely wrong tags can still match properly. Songs with no tags at all can still match properly. And songs with tags that match the iTunes store exactly can still fail to match. It has to be looking at the audio, there's no way that would be happening if it was working off the tags. Not to mention that people could get free songs by just taking a dummy audio file and putting on the tags of the song they wanted.