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just got the DVD iWork update without doing anything.
I think they fixed it:)
but thz anyway!
 
People who have installed iWork and iLife from Retail dvd are not given update via Mac App Store as of now.

I did not expect it but I got them in the MAS this morning around 7:30 CET, just after upgrading to Mavericks. I had bought them on DVDs a long time ago...
 
Mine were not showing as "free" updates either. Neither my MBP or my iMac, both on 10.9 now, were showing updates.

Maybe around noon PST they showed up as free updates on my iMac, but not on the MBP. As soon as I updated them on the iMac, the MBP listed them as free.

all iWork and iLife updated to the new versions, I got iLife DVD from my iMac purchase and iWork DVD was given to me by a non Mac user years ago. (won it at a work function and had no use for it)
 
I downloaded the 5.0 through the App Store. It works. The various parts of iWork '09 which I purchased on DVD when I bought this macbook also work.


Start any of them through the dock, and it's iWork '09. Start through the launchpad, and it's the brand new version.
 
At first no solution helped for me, until I combined them :)
I had to do three steps to get the updates
1) create a new user as described
2) change the system language to english
3) reset the warnings in my account

After this, the update for iWork suddenly popped up :)
 
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Anyone else having this issue?:

App store on my wife's account is prompting her to update all the iWork's apps even they are already up to date. Could this be because iWork 9 is still available in a sub-folder of the apps folder?
 
Tried original suggestion, still doesn't work

I tried the suggestion of creating a new TEST admin account, but am still not getting the prices for most of the iLife and iWork apps to change to FREE. GarageBand, for some reason, had already updated ok for free (even before I tried this suggestion), and Numbers did because I had previously purchased it from the Mac App Store. But Keynote and Pages are older versions, and it appears that I must buy them again. Same for the rest of the iLife apps (which, on my Mac, are the '08 versions, but then so was GarageBand), iPhoto and iMovie.

So do I just give it a few more days, with the assumption that they still haven't worked out all the bugs? Or is a call in order (to whom?)? Or am I just going to have to re-buy the apps?
 
I tried the suggestion of creating a new TEST admin account, but am still not getting the prices for most of the iLife and iWork apps to change to FREE. GarageBand, for some reason, had already updated ok for free (even before I tried this suggestion), and Numbers did because I had previously purchased it from the Mac App Store. But Keynote and Pages are older versions, and it appears that I must buy them again. Same for the rest of the iLife apps (which, on my Mac, are the '08 versions, but then so was GarageBand), iPhoto and iMovie.

So do I just give it a few more days, with the assumption that they still haven't worked out all the bugs? Or is a call in order (to whom?)? Or am I just going to have to re-buy the apps?

try signing out of mac app store> quit it>reopen it>sign in>check for updates...

this worked for few people..

and regarding test account, you need to make test as admin account, log off of current account, and login to test account and then check for updates...
 
try signing out of mac app store> quit it>reopen it>sign in>check for updates...

this worked for few people..

and regarding test account, you need to make test as admin account, log off of current account, and login to test account and then check for updates...

Thanks for the additional tip of signing out of the MAS, but it still didn't work. And, yes, I did say that I had already tried the previous suggestion of the TEST account as written. So now I've tried all the variations of this suggestion, as well as some I found on another thread, without any progress, and I'm still left wondering whether and whom to call.
 
Anyone else having this issue?:

App store on my wife's account is prompting her to update all the iWork's apps even they are already up to date. Could this be because iWork 9 is still available in a sub-folder of the apps folder?

I am. Same situation. I have clicked the "Update" button several times, and each time it re-downloads the apps, installs them (successfully), lists the updated apps in the "Updates Installed in the Last 30 Days" panel, but also still lists the apps in the "Updates Available" panel.
 
Thanks for the additional tip of signing out of the MAS, but it still didn't work. And, yes, I did say that I had already tried the previous suggestion of the TEST account as written. So now I've tried all the variations of this suggestion, as well as some I found on another thread, without any progress, and I'm still left wondering whether and whom to call.

try talking to apple support..

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I am. Same situation. I have clicked the "Update" button several times, and each time it re-downloads the apps, installs them (successfully), lists the updated apps in the "Updates Installed in the Last 30 Days" panel, but also still lists the apps in the "Updates Available" panel.

try talking to apple support..
 
I am. Same situation. I have clicked the "Update" button several times, and each time it re-downloads the apps, installs them (successfully), lists the updated apps in the "Updates Installed in the Last 30 Days" panel, but also still lists the apps in the "Updates Available" panel.

This was fixed when I removed iWork 09 from the iMac.
 
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