Jobs says Signal Strength a "non issue"

Discussion in 'iPhone' started by samcraig, Jun 24, 2010.

  1. samcraig macrumors P6

    Jun 22, 2009
    I am cutting and pasting (happy to also furnish a screen shot with my personal info blurred out). But here's the email:

    I emailed Steve and he replied back (cutting and pasting below) Happy to send screen shot, forward email or whatever as "proof" it's original... Please keep my contact info confidential though...

    Delivered-To: xxxxxxxx
    Received: by with SMTP id e15cs172969qco;
    Thu, 24 Jun 2010 16:19:26 -0700 (PDT)
    Received: by xxxxxx
    with SMTP id f22mr10035619wfo.126.1277421565152;
    Thu, 24 Jun 2010 16:19:25 -0700 (PDT)
    Return-Path: <>
    Received: from ( [])
    by with ESMTP id y22si19433276wfd.14.2010.;
    Thu, 24 Jun 2010 16:19:25 -0700 (PDT)
    Received-SPF: pass ( domain of designates as permitted sender) client-ip=;
    Authentication-Results:; spf=pass ( domain of designates as permitted sender)
    Received: from ( [])
    by (Postfix) with ESMTP id 6FE91A082920
    for <xxxxxxx>; Thu, 24 Jun 2010 16:19:24 -0700 (PDT)
    X-AuditID: 11807134-b7b53ae000005755-26-4c23e7fc4122
    Received: from ( [])
    by (Apple SCV relay) with SMTP id 0E.4E.22357.CF7E32C4; Thu, 24 Jun 2010 16:19:24 -0700 (PDT)
    Date: Thu, 24 Jun 2010 16:19:24 -0700
    From: Steve Jobs <>
    Subject: Re: Simply Brilliant iPhone 4
    In-reply-to: <>
    To: xxxxxxxxxx
    Message-id: <>
    MIME-version: 1.0
    X-Mailer: Apple Mail (2.1078)
    Content-type: text/plain; charset=us-ascii
    Content-transfer-encoding: 7BIT
    References: <>
    X-Brightmail-Tracker: AAAAAQAAAZE=

    Non issue. Just avoid holding it in that way.

    On Jun 24, 2010, at 12:14 PM, xxxxxx wrote:

    Thanks for the tech.

    Question - What's going to be done about the signal dropping issue. Is it software or hardware?


    Admin Note: This has been confirmed, and Apple has released an official statement reflecting the same sentiment.
  2. samcraig thread starter macrumors P6

    Jun 22, 2009
    Is he trying to be funny - or does he really think that's the solution.

  3. jtara macrumors 65816

    Mar 23, 2009
    LOL on "just avoid holding it that way".

    Waiting for the "lefties" class-action.

    Jon Ive is obviously a rightie. Time for him to go. Let's get a leftie this time.
  4. saving107 macrumors 603


    Oct 14, 2007
    San Jose, Ca
    their you have it, now hopefully the issue will go away :D
  5. IBradMac macrumors 68000


    Jun 27, 2008
    I believe you. You've been around a while. I'd call you credible.

    The reply by sj however, is unacceptable. Total bs
  6. bitslap47 macrumors 6502a


    Jul 9, 2007
    Reply to him and ask about left handed people.
  7. jmmo20 macrumors 65816

    Jun 15, 2006
    Seriously? Non issue? That's exactly how I've always hold my iphone :eek:
  8. jmmo20 macrumors 65816

    Jun 15, 2006
    I'm right handed but always hold my iphone with my left hand and use it with my left thumb.. i'm a bit weird lol.
  9. Mugambo macrumors 6502


    Jul 4, 2009
    Customer - Flaw in Driver seat which might compromise the basic driving experience.

    Car maker - Non issue, sit in the pillion's seat while driving.
  10. Mike84 macrumors 6502a

    Jun 23, 2010
    I just can't believe that Jobs would respond like this.
  11. asleep macrumors 68040


    Sep 26, 2007
    Patient: Doctor, it hurts when I do this...

    Doctor: Then stop doing it...
  12. samcraig thread starter macrumors P6

    Jun 22, 2009
    A second reply!

    Steve Jobs to me
    show details 7:41 PM (0 minutes ago)
    Gripping any phone will result in some attenuation of its antenna performance, with certain places being worse than others depending on the placement of the antennas. This is a fact of life for every wireless phone. If you ever experience this on your iPhone 4, avoid gripping it in the lower left corner in a way that covers both sides of the black strip in the metal band, or simply use one of many available cases.
    - Hide quoted text -

    On Jun 24, 2010, at 4:40 PM, xxxx wrote:

    Seriously? That's the solution. "Interesting" solution.
  13. -aggie- macrumors P6


    Jun 19, 2009
    Where bunnies are welcome.
    samcraig: Do you have the iPhone 4? If so, have you had these issues?
  14. FrankieG889D macrumors member

    Jun 21, 2009
    I mean that's a bogus solution, i want to just make a phone call with my cell phone and not have to worry about where I'm holding it.
  15. nooaah macrumors 68000


    Sep 3, 2009
    Philadelphia, PA
  16. Mike84 macrumors 6502a

    Jun 23, 2010
    Yeah, seriously, interesting solution. I guess they knew of this issue but don't think it is that much of a big deal and they may know/think it is realted to the iOS4 issue and know it will be fixed or improved with an update?
  17. hackum macrumors regular

    Dec 1, 2009
  18. jb007clone macrumors 6502


    Feb 24, 2006
    I hate to be the guy who says it but, pics or it didn't happen.

    It's really easily to fabricate something like this. Provide images with EXIF data intact.
  19. purell macrumors member

    May 13, 2010
    hahahaha bullsh$t -- avoid making a call by holding the phone - that'll solve the problem. Just put it on the table and use a bluetooth earpiece.

    That's like saying: buy a car, but put it in your garage and just use the radio. Don't drive it. hahahah Fake and never fly.
  20. protox macrumors regular

    Jun 21, 2010
    Carlsbad, CA
    If this email and reply is real then you can bet your house that they created the bumper case because they knew it was an issue.
  21. Mugambo macrumors 6502


    Jul 4, 2009
    By concealing the hardware problem with a software patch which still wont solve the original problem.
  22. Munitalp macrumors 65816

    Jul 17, 2007
    I'm surprised that he didn't include "so thin, so beautiful"
  23. acribb macrumors regular

    Nov 30, 2007
    I just checked my work email to see if I got a response after reading this thread.

    Sure enough, there was a reply in my inbox from Mr. Steve Jobs-

    word for word -

    "All cell phones have sensitive areas. Just avoid holding it in that way."

  24. samcraig thread starter macrumors P6

    Jun 22, 2009
  25. Kinobi macrumors member

    Jun 12, 2008

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