samcraig

macrumors P6
Original poster
Jun 22, 2009
16,638
41,619
USA
I am cutting and pasting (happy to also furnish a screen shot with my personal info blurred out). But here's the email:

I emailed Steve and he replied back (cutting and pasting below) Happy to send screen shot, forward email or whatever as "proof" it's original... Please keep my contact info confidential though...

Delivered-To: xxxxxxxx
Received: by 10.229.102.15 with SMTP id e15cs172969qco;
Thu, 24 Jun 2010 16:19:26 -0700 (PDT)
Received: by xxxxxx
with SMTP id f22mr10035619wfo.126.1277421565152;
Thu, 24 Jun 2010 16:19:25 -0700 (PDT)
Return-Path: <sjobs@apple.com>
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by mx.google.com with ESMTP id y22si19433276wfd.14.2010.06.24.16.19.24;
Thu, 24 Jun 2010 16:19:25 -0700 (PDT)
Received-SPF: pass (google.com: domain of sjobs@apple.com designates 17.254.13.23 as permitted sender) client-ip=17.254.13.23;
Authentication-Results: mx.google.com; spf=pass (google.com: domain of sjobs@apple.com designates 17.254.13.23 as permitted sender) smtp.mail=sjobs@apple.com
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for <xxxxxxx>; Thu, 24 Jun 2010 16:19:24 -0700 (PDT)
X-AuditID: 11807134-b7b53ae000005755-26-4c23e7fc4122
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Date: Thu, 24 Jun 2010 16:19:24 -0700
From: Steve Jobs <sjobs@apple.com>
Subject: Re: Simply Brilliant iPhone 4
In-reply-to: <AANLkTil4AeJY-dqot_j8MY3hdvK7vJPLhlnBAVqP0YpP@mail.gmail.com>
To: xxxxxxxxxx
Message-id: <AEF36CF3-81C0-4341-8752-661B8BD69EF4@apple.com>
MIME-version: 1.0
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References: <AANLkTil4AeJY-dqot_j8MY3hdvK7vJPLhlnBAVqP0YpP@mail.gmail.com>
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Non issue. Just avoid holding it in that way.


On Jun 24, 2010, at 12:14 PM, xxxxxx wrote:

Thanks for the tech.

Question - What's going to be done about the signal dropping issue. Is it software or hardware?

Best,
xxxxxxxx

Admin Note: This has been confirmed, and Apple has released an official statement reflecting the same sentiment.
 

samcraig

macrumors P6
Original poster
Jun 22, 2009
16,638
41,619
USA
Is he trying to be funny - or does he really think that's the solution.

Wow
 
Comment

jtara

macrumors 68000
Mar 23, 2009
1,991
531
LOL on "just avoid holding it that way".

Waiting for the "lefties" class-action.

Jon Ive is obviously a rightie. Time for him to go. Let's get a leftie this time.
 
Comment

IBradMac

macrumors 68000
Jun 27, 2008
1,799
2
Ohio
I believe you. You've been around a while. I'd call you credible.

The reply by sj however, is unacceptable. Total bs
 
Comment

jmmo20

macrumors 65816
Jun 15, 2006
1,159
102
Seriously? Non issue? That's exactly how I've always hold my iphone :eek:
 
Comment

Mugambo

macrumors 6502
Jul 4, 2009
286
0
Customer - Flaw in Driver seat which might compromise the basic driving experience.

Car maker - Non issue, sit in the pillion's seat while driving.
 
Comment

asleep

macrumors 68040
Sep 26, 2007
3,649
1,547
Patient: Doctor, it hurts when I do this...

Doctor: Then stop doing it...
 
Comment

samcraig

macrumors P6
Original poster
Jun 22, 2009
16,638
41,619
USA
A second reply!

Steve Jobs to me
show details 7:41 PM (0 minutes ago)
Gripping any phone will result in some attenuation of its antenna performance, with certain places being worse than others depending on the placement of the antennas. This is a fact of life for every wireless phone. If you ever experience this on your iPhone 4, avoid gripping it in the lower left corner in a way that covers both sides of the black strip in the metal band, or simply use one of many available cases.
- Hide quoted text -


On Jun 24, 2010, at 4:40 PM, xxxx wrote:

Seriously? That's the solution. "Interesting" solution.
 
Comment

FrankieG889D

macrumors member
Jun 21, 2009
74
4
I mean that's a bogus solution, i want to just make a phone call with my cell phone and not have to worry about where I'm holding it.
 
Comment

Mike84

macrumors 6502a
Jun 23, 2010
814
132
Yeah, seriously, interesting solution. I guess they knew of this issue but don't think it is that much of a big deal and they may know/think it is realted to the iOS4 issue and know it will be fixed or improved with an update?
 
Comment

jb007clone

macrumors 6502
Feb 24, 2006
352
23
I hate to be the guy who says it but, pics or it didn't happen.

It's really easily to fabricate something like this. Provide images with EXIF data intact.
 
Comment

purell

macrumors member
May 13, 2010
39
0
hahahaha bullsh$t -- avoid making a call by holding the phone - that'll solve the problem. Just put it on the table and use a bluetooth earpiece.

That's like saying: buy a car, but put it in your garage and just use the radio. Don't drive it. hahahah Fake and never fly.
 
Comment

protox

macrumors regular
Jun 21, 2010
125
25
Carlsbad, CA
If this email and reply is real then you can bet your house that they created the bumper case because they knew it was an issue.
 
Comment

Mugambo

macrumors 6502
Jul 4, 2009
286
0
Yeah, seriously, interesting solution. I guess they knew of this issue but don't think it is that much of a big deal and they may know/think it is realted to the iOS4 issue and know it will be fixed or improved with an update?

By concealing the hardware problem with a software patch which still wont solve the original problem.
 
Comment

acribb

macrumors regular
Nov 30, 2007
148
3
I just checked my work email to see if I got a response after reading this thread.

Sure enough, there was a reply in my inbox from Mr. Steve Jobs-

word for word -

"All cell phones have sensitive areas. Just avoid holding it in that way."


Amazing......
 
Comment
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