Jobs says Signal Strength a "non issue"

[samcraig]

I am cutting and pasting (happy to also furnish a screen shot with my personal info blurred out). But here's the email:

I emailed Steve and he replied back (cutting and pasting below) Happy to send screen shot, forward email or whatever as "proof" it's original... Please keep my contact info confidential though...

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Date: Thu, 24 Jun 2010 16:19:24 -0700
From: Steve Jobs <sjobs@apple.com>
Subject: Re: Simply Brilliant iPhone 4
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Non issue. Just avoid holding it in that way.


On Jun 24, 2010, at 12:14 PM, xxxxxx wrote:

Thanks for the tech.

Question - What's going to be done about the signal dropping issue. Is it software or hardware?

Best,
xxxxxxxx

Admin Note: This has been confirmed, and Apple has released an official statement reflecting the same sentiment.

 

[samcraig]

Is he trying to be funny - or does he really think that's the solution.

Wow

 

[jtara]

LOL on "just avoid holding it that way".

Waiting for the "lefties" class-action.

Jon Ive is obviously a rightie. Time for him to go. Let's get a leftie this time.

 

[saving107]

their you have it, now hopefully the issue will go away

 

[IBradMac]

I believe you. You've been around a while. I'd call you credible.

The reply by sj however, is unacceptable. Total bs

 

[bitslap47]

Is he trying to be funny - or does he really think that's the solution.

Wow

Reply to him and ask about left handed people.

 

[jmmo20]

Seriously? Non issue? That's exactly how I've always hold my iphone

 

[jmmo20]

Reply to him and ask about left handed people.

I'm right handed but always hold my iphone with my left hand and use it with my left thumb.. i'm a bit weird lol.

 

[Mugambo]

Customer - Flaw in Driver seat which might compromise the basic driving experience.

Car maker - Non issue, sit in the pillion's seat while driving.

 

[Mike84]

I just can't believe that Jobs would respond like this.

 

[asleep]

Patient: Doctor, it hurts when I do this...

Doctor: Then stop doing it...

 

[samcraig]

A second reply!

Steve Jobs to me
show details 7:41 PM (0 minutes ago)
Gripping any phone will result in some attenuation of its antenna performance, with certain places being worse than others depending on the placement of the antennas. This is a fact of life for every wireless phone. If you ever experience this on your iPhone 4, avoid gripping it in the lower left corner in a way that covers both sides of the black strip in the metal band, or simply use one of many available cases.
- Hide quoted text -


On Jun 24, 2010, at 4:40 PM, xxxx wrote:

Seriously? That's the solution. "Interesting" solution.

 

[-aggie-]

samcraig: Do you have the iPhone 4? If so, have you had these issues?

 

[FrankieG889D]

I mean that's a bogus solution, i want to just make a phone call with my cell phone and not have to worry about where I'm holding it.

 

[nooaah]

Arrogant douchebag.

 

[Mike84]

Yeah, seriously, interesting solution. I guess they knew of this issue but don't think it is that much of a big deal and they may know/think it is realted to the iOS4 issue and know it will be fixed or improved with an update?

 

[hackum]

Non issue. Return it.

 

[jb007clone]

I hate to be the guy who says it but, pics or it didn't happen.

It's really easily to fabricate something like this. Provide images with EXIF data intact.

 

[purell]

hahahaha bullsh$t -- avoid making a call by holding the phone - that'll solve the problem. Just put it on the table and use a bluetooth earpiece.

That's like saying: buy a car, but put it in your garage and just use the radio. Don't drive it. hahahah Fake and never fly.

 

[protox]

If this email and reply is real then you can bet your house that they created the bumper case because they knew it was an issue.

 

[Mugambo]

Yeah, seriously, interesting solution. I guess they knew of this issue but don't think it is that much of a big deal and they may know/think it is realted to the iOS4 issue and know it will be fixed or improved with an update?

By concealing the hardware problem with a software patch which still wont solve the original problem.

 

[Munitalp]

I'm surprised that he didn't include "so thin, so beautiful"

 

[acribb]

I just checked my work email to see if I got a response after reading this thread.

Sure enough, there was a reply in my inbox from Mr. Steve Jobs-

word for word -

"All cell phones have sensitive areas. Just avoid holding it in that way."


Amazing......

 

[samcraig]

Hang on - will post pic

 

[Kinobi]

Is this for real?