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Jobs says Signal Strength a "non issue"

S

samcraig

macrumors P6
Original poster
Jun 22, 2009
16,786
41,983
USA
I am cutting and pasting (happy to also furnish a screen shot with my personal info blurred out). But here's the email:

I emailed Steve and he replied back (cutting and pasting below) Happy to send screen shot, forward email or whatever as "proof" it's original... Please keep my contact info confidential though...

Delivered-To: xxxxxxxx
Received: by 10.229.102.15 with SMTP id e15cs172969qco;
Thu, 24 Jun 2010 16:19:26 -0700 (PDT)
Received: by xxxxxx
with SMTP id f22mr10035619wfo.126.1277421565152;
Thu, 24 Jun 2010 16:19:25 -0700 (PDT)
Return-Path: <sjobs@apple.com>
Received: from mail-out4.apple.com (mail-out4.apple.com [17.254.13.23])
by mx.google.com with ESMTP id y22si19433276wfd.14.2010.06.24.16.19.24;
Thu, 24 Jun 2010 16:19:25 -0700 (PDT)
Received-SPF: pass (google.com: domain of sjobs@apple.com designates 17.254.13.23 as permitted sender) client-ip=17.254.13.23;
Authentication-Results: mx.google.com; spf=pass (google.com: domain of sjobs@apple.com designates 17.254.13.23 as permitted sender) smtp.mail=sjobs@apple.com
Received: from relay14.apple.com (relay14.apple.com [17.128.113.52])
by mail-out4.apple.com (Postfix) with ESMTP id 6FE91A082920
for <xxxxxxx>; Thu, 24 Jun 2010 16:19:24 -0700 (PDT)
X-AuditID: 11807134-b7b53ae000005755-26-4c23e7fc4122
Received: from earhart.apple.com (yeager.apple.com [17.150.10.19])
by relay14.apple.com (Apple SCV relay) with SMTP id 0E.4E.22357.CF7E32C4; Thu, 24 Jun 2010 16:19:24 -0700 (PDT)
Date: Thu, 24 Jun 2010 16:19:24 -0700
From: Steve Jobs <sjobs@apple.com>
Subject: Re: Simply Brilliant iPhone 4
In-reply-to: <AANLkTil4AeJY-dqot_j8MY3hdvK7vJPLhlnBAVqP0YpP@mail.gmail.com>
To: xxxxxxxxxx
Message-id: <AEF36CF3-81C0-4341-8752-661B8BD69EF4@apple.com>
MIME-version: 1.0
X-Mailer: Apple Mail (2.1078)
Content-type: text/plain; charset=us-ascii
Content-transfer-encoding: 7BIT
References: <AANLkTil4AeJY-dqot_j8MY3hdvK7vJPLhlnBAVqP0YpP@mail.gmail.com>
X-Brightmail-Tracker: AAAAAQAAAZE=

Non issue. Just avoid holding it in that way.


On Jun 24, 2010, at 12:14 PM, xxxxxx wrote:

Thanks for the tech.

Question - What's going to be done about the signal dropping issue. Is it software or hardware?

Best,
xxxxxxxx

Admin Note: This has been confirmed, and Apple has released an official statement reflecting the same sentiment.
 
Is he trying to be funny - or does he really think that's the solution.

Wow
 
LOL on "just avoid holding it that way".

Waiting for the "lefties" class-action.

Jon Ive is obviously a rightie. Time for him to go. Let's get a leftie this time.
 
I believe you. You've been around a while. I'd call you credible.

The reply by sj however, is unacceptable. Total bs
 
Customer - Flaw in Driver seat which might compromise the basic driving experience.

Car maker - Non issue, sit in the pillion's seat while driving.
 
Patient: Doctor, it hurts when I do this...

Doctor: Then stop doing it...
 
A second reply!

Steve Jobs to me
show details 7:41 PM (0 minutes ago)
Gripping any phone will result in some attenuation of its antenna performance, with certain places being worse than others depending on the placement of the antennas. This is a fact of life for every wireless phone. If you ever experience this on your iPhone 4, avoid gripping it in the lower left corner in a way that covers both sides of the black strip in the metal band, or simply use one of many available cases.
- Hide quoted text -


On Jun 24, 2010, at 4:40 PM, xxxx wrote:

Seriously? That's the solution. "Interesting" solution.
 
I mean that's a bogus solution, i want to just make a phone call with my cell phone and not have to worry about where I'm holding it.
 
Yeah, seriously, interesting solution. I guess they knew of this issue but don't think it is that much of a big deal and they may know/think it is realted to the iOS4 issue and know it will be fixed or improved with an update?
 
I hate to be the guy who says it but, pics or it didn't happen.

It's really easily to fabricate something like this. Provide images with EXIF data intact.
 
hahahaha bullsh$t -- avoid making a call by holding the phone - that'll solve the problem. Just put it on the table and use a bluetooth earpiece.

That's like saying: buy a car, but put it in your garage and just use the radio. Don't drive it. hahahah Fake and never fly.
 
If this email and reply is real then you can bet your house that they created the bumper case because they knew it was an issue.
 
Mike84 said:
Yeah, seriously, interesting solution. I guess they knew of this issue but don't think it is that much of a big deal and they may know/think it is realted to the iOS4 issue and know it will be fixed or improved with an update?
Click to expand...

By concealing the hardware problem with a software patch which still wont solve the original problem.
 
I just checked my work email to see if I got a response after reading this thread.

Sure enough, there was a reply in my inbox from Mr. Steve Jobs-

word for word -

"All cell phones have sensitive areas. Just avoid holding it in that way."


Amazing......
 
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