just bought a Refurbished 2017 1 hour before the Apple news..

[burgman]

"First retail sale of the unit" sounds like the first retail sale of your particular unit. Meaning that your particular unit may have been resold to you and warranty transferred to you some time after it was first bought, but this program would cover you for 4 years starting from when the unit was first sold at retail, not when your particular unit was resold to you.

But yes, good advice. Call Apple to confirm.

Perhaps all refurb units have had the upgrade done, if old serial number was covered under repair program, or won’t be placed in refurb program. But that possibility isn’t Macrumors level anti-Apple enough
Because I’m bored, I took 5 minutes and chatted with Apple. The start date is model year and date you purchase refurbished according to chat. So all refurbished will expire in 2020 or 2021 on your purchase date, again according to chat. They also said that units with a defective keyboard would be repaired so you get a second replacement on those machines.

 

[duervo]

Wrong!

It's 4 years after the retail sale of the first unit

No it’s not. It’s 4 years after the first retail sale of a unit that matches one of the eligible models. You buy a unit from Apple today, and you will be covered until 2022.

 

[tubeexperience]

No it’s not. It’s 4 years after the first retail sale of a unit that matches one of the eligible models. You buy a unit from Apple today, and you will be covered until 2022.

If that's the case, it would say "four years from its original date of sale"

 

[Painter2002]

If that's the case, it would say "four years from its original date of sale"

Apple typically always does a repair programs and/or warranty extensions based on the date of purchase from Apple of your specific device. It would make no sense for it to be from the first sale of the model.

 

[duervo]

If that's the case, it would say "four years from its original date of sale"

And if your theory was the case, it would list explicit eligibility end dates for each of the listed models, because they would know when the “first unit” of each model was sold.

 

[livewhereveryouwant]

Hi, OP here.

My concern was, the repair news from Apple is more or less confirming that Apple has produced a Macbook Pro with problematic keyboard. I bought it just 1 hour ago, which means the resell value of my Macbook Pro will be lower since everyone know the keyboard might has some issues... Or maybe I am worrying too much.

Nevertheless, I plan to get the AppleCare anyway, so I guess the free repair should not affect me since it's covered by AppleCare right?

I have asked the Apple sales representative , he will come back to me once I have a serial number of my new macbook as he needs it to check, atm my mac is still under delivery.

Cheers

 

[deeddawg]

better than nothing, but another 12 months is just barely enough imo

even sweeter for people without AC tho

May be worth looking into what your prorated refund would be for AC+ if you don't feel a need for it other than for the keyboard.

 

[Painter2002]

Hi, OP here.

My concern was, the repair news from Apple is more or less confirming that Apple has produced a Macbook Pro with problematic keyboard. I bought it just 1 hour ago, which means the resell value of my Macbook Pro will be lower since everyone know the keyboard might has some issues... Or maybe I am worrying too much.

Nevertheless, I plan to get the AppleCare anyway, so I guess the free repair should not affect me since it's covered by AppleCare right?

I have asked the Apple sales representative , he will come back to me once I have a serial number of my new macbook as he needs it to check, atm my mac is still under delivery.

Cheers

I would definitely still get AppleCare as it will cover any other issues that might happen. These machines are good machines IMO, but not perfect. They can be super expensive if something breaks.

With the keyboard repair program, it’ll give you one extra year after AppleCare expires to have peice of mind that you keyboard is covered.

 

[thadoggfather]

May be worth looking into what your prorated refund would be for AC+ if you don't feel a need for it other than for the keyboard.

I have regular AC

I really don’t and that’s an interesting thought to get AC+ but I don’t wqnna bring the machine right to our t of warranty status

Which is prolly what would
Happen. I’ll just stay put

 

[deeddawg]

I would definitely still get AppleCare as it will cover any other issues that might happen. These machines are good machines IMO, but not perfect. They can be super expensive if something breaks.

With the keyboard repair program, it’ll give you one extra year after AppleCare expires to have peice of mind that you keyboard is covered.

Where it gets interesting is if you have a credit card extended warranty involved, such as the Citi 24-month extension. Original warranty plus AC+ plus credit card 24mo is five years total coverage, or skip AC+ and have three years coverage, with an fourth year on the keyboard. It sort of brings the AC+ yes/no question back to whether accidental damage coverage is worth getting, which is an individual choice dependent on usage environment.

 

[Painter2002]

Where it gets interesting is if you have a credit card extended warranty involved, such as the Citi 24-month extension. Original warranty plus AC+ plus credit card 24mo is five years total coverage, or skip AC+ and have three years coverage, with an fourth year on the keyboard. It sort of brings the AC+ yes/no question back to whether accidental damage coverage is worth getting, which is an individual choice dependent on usage environment.

This is a very good point, although unfortunately a lot of buyers may not have access to a quality credit card insurance at the time of their purchase, or even be aware they’d have access to those programs. If you do then I’d totally say that that would be a legitimate reason to not get AppleCare, especially if you’re a low risk user (I.e. don’t take you computer away from home and/or always leave it on a desk or table).

 

[livewhereveryouwant]

Final update:

Apple sales checked the serial number of my just delivered Refurb MacBook Pro, it's covered in the replacement program should it have any keyboard problem.

 

[silber]

"First retail sale of the unit" refers to when the device was first offered for sale at retail, not the date your individual unit was purchased. This is the same language they used for the 2016 non touchbar battery as well as the iPhone 6S battery.

 

[deeddawg]

"First retail sale of the unit" refers to when the device was first offered for sale at retail, not the date your individual unit was purchased.

What exactly leads you to that interpretation?

Why would they use "unit" implying the individual device and not "model"?

Why would they go to the effort of a serial-number-lookup website instead of just listing two program end-dates (in 2020 and 2021)?

How do you relate your interpretation to most media sites stating the program would go until at least sometime in 2022, which five or six years beyond when the 2016 & 2017 models were first offered for sale?

 

[firelighter487]

If anything, it means you might save the money you would otherwise have spent on Apple Care, which would be good news in my book

manufacturing defects are never good news in my opinion. particularly for people who use their mac's after such programs end.