Just got a used 15" i7, snow leopard DVD won't boot.

Discussion in 'MacBook Pro' started by Rotary8, Sep 8, 2010.

  1. Rotary8 macrumors regular

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    Oct 24, 2006
    #1
    I recently got this mbp off a buddy of mine who lost his restore DVD. Luckily for me I have a retail install DVD here. I tried to do a fresh install but the boot up disc just hangs at the grey screen with the apple logo. The DVD just stops spinning. I shut down and tried it again, and eventually different install methods from holding option, c, install through the OS with no luck. I even made an image and load the sucker up on a USB drive to no avail. The DVD, SuperDrive are all fine, I've installed this same DVD on other, older MacBooks.

    Is it safe to assume that I need an updated (perhaps 10.6.3) install DVD? If so would borrowing the restore DVD from another similar mbp i7/i5 owner work on my machine?

    It'd be nice to know before I spend the money on another disc.

    Thanks!
     
  2. HLdan macrumors 603

    HLdan

    Joined:
    Aug 22, 2007
    #2
    Will the computer boot at all to the desktop? In other words, did it boot up to the desktop since you bought it from him?
     
  3. r.j.s Moderator emeritus

    r.j.s

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    #3
    That may be the problem, you could also call Apple - they will ship the restore DVDs for that model (they generally charge $15/disc).
     
  4. Rotary8 thread starter macrumors regular

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    Oct 24, 2006
    #4
    Yup. Been using it fine for the past couple of days. There are little things here and there I find annoying with his settings, installs, and disk utilities has a weird log full of permissions which I fixed. But still I'd rather have a fresh computer.
     
  5. Rotary8 thread starter macrumors regular

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    #5
    Let's just say I know someone with a similar Mac, and they have that DVD, would it run on my machine?
     
  6. r.j.s Moderator emeritus

    r.j.s

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    #6
    Similar or exact? It must be the same model/size/generation.
     
  7. Rotary8 thread starter macrumors regular

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    Oct 24, 2006
    #7
    So they'd have to have a 15" i7 too? Hmm
     
  8. r.j.s Moderator emeritus

    r.j.s

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    #8
    Yes.
     
  9. Rotary8 thread starter macrumors regular

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    Oct 24, 2006
    #9
    Thanks, I may need to call apple then. Thanks. And I'll update this thread after it works. I intend on upgrading the ram and hdd but what good would that be if I'm unable to install the os on it.
     
  10. HLdan macrumors 603

    HLdan

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    Aug 22, 2007
    #10
    You don't need a restore DVD, the retail DVD should work. Just make sure it's very clean and fingerprint free. Unless your retail DVD is faulty, the restore disc won't do better than the retail version. Reset the PRAM first, then shut it down. Boot it up and place the retail SL DVD in the superdrive. Click Install Mac OS X and see where it goes from there. Keep in mind that it does take a while sometimes to get to the install screen.
     
  11. Rotary8 thread starter macrumors regular

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    Oct 24, 2006
    #11
    The retail DVD is clean, it has worked on three other machines. My theory has been the difference in install versions. I have 10.6. The restore DVD with thus MacBook i7 might've started the machine off at 10.6.3 right from the factory.

    I did reset PRAM as well as SMU. I'll give it another go.
     
  12. r.j.s Moderator emeritus

    r.j.s

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    #12
    There is a good chance that the retail DVD does not have the required drivers for the newest machines.
     
  13. WardC macrumors 68030

    WardC

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    Oct 17, 2007
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    Fort Worth, TX
    #13
    It's likely that you DO need the 10.6.3 DVD or newer to boot your MBP, the 10.6 Retail DVD by itself won't work. The new MacBook Pros ship with 10.6.3 (or 10.6.4) and they come with updated drivers for the model. The 10.6.3 DVDs they are selling in the stores now have drivers for every Mac model currently on the market, and will boot any new Mac machine. Good luck!
     
  14. Rotary8 thread starter macrumors regular

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    Oct 24, 2006
    #14
    I figured that's what it was. I'll call apple and fork over the $15 for the restore disc.

    I really hope that's it. The machine works fine currently, just rather it be customized to me with my name on it.

    Thanks!
     
  15. AlphaDogg macrumors 68040

    AlphaDogg

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    Boulder, CO
    #15
    The issue definitely an OS version issue. I am not able to get my 13" 2010 MBP to boot anything earlier than 10.6.3.
     
  16. alphaod macrumors Core

    alphaod

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    NYC
    #16
    If the disk is older than the shipped image it might not have the drivers.

    If that's the case you can go into the Apple Store with your Snow Leopard disk and complain; sometimes they'll let you swap it out.
     
  17. fsckminix6 macrumors regular

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    #17
    I had the same issue... 10.6 wouldnt boot for me either. 10.6.3 on the other hand worked just fine.
     
  18. Rotary8 thread starter macrumors regular

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    Oct 24, 2006
    #18
    Got a hold of a friends' 10.6.3 retail DVD and still has the same problem. I tried using another mac to install that dvd onto a USB external drive and booted up perfectly on my older macbook. I take it to my new i7 mbp and it won't get past the grey apple icon screen. I think there is something wrong with my boot up process, where nothing will boot other than the main drive.

    Has anyone ever seen this before? I have one card left, which is the restore dvd I ordered from apple, specific to my machine.

    This is pretty frustrating, starting to think I got a lemon. Good thing is applecare travels between owners. Worst comes to worst this is going to the genius bar.
     
  19. cookieronster macrumors member

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    Sep 2, 2010
    Location:
    Los Angeles
    #19
    if someone here has successfully booted their mid 2010 mac through the dvd or usb with a retail snow leopard disk then your computer is most likely faulty. i did a restore on my i7 the other day with the original restore disk and it booted perfectly. i should have tried it with the retail snow leopard disk which i do have, but it's too late.

    Has anyone restored using a SL retail or drop-in DVD?
     
  20. Rotary8 thread starter macrumors regular

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    #20
  21. bamf macrumors 6502

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    #21
    Even if the machine shipped with 10.6.3 on it (which they did I believe), that will not be the same installation as a 10.6.3 Retail DVD. If you had a 10.6.4 Retail DVD it would work though (though these do not exist to my knowledge).

    Apple has in the past released newer machines with the current OS + additional drivers needed to make them work. The only way a Retail DVD works for these newer machines is if it is one . release past the initial release of that machine (so 10.6.4 in this case).
     
  22. Rotary8 thread starter macrumors regular

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    Oct 24, 2006
    #22
    Thanks for the reply,

    I have another question for everyone else though. I'm having upgrade ram and bigger hdd coming today. Could I throw my new hdd in an enclosure, use an older MacBook to install the os via USB, run it through the update then finally install that hdd on my mbp i7?


    Would that work?

    It could be a week before my restore DVD arrives.
     
  23. bamf macrumors 6502

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    Feb 14, 2008
    #23
    If you go to 10.6.4 it might. Doesn't hurt to try it. Use the combo update though, not the software update download.

    In theory, you are supposed to be able to move HDDs from one machine to another in the Mac family...
     
  24. Rotary8 thread starter macrumors regular

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    Oct 24, 2006
    #24
    Pardon my ignorance but what's this combo update you speak of?

    Thanks
     
  25. bamf macrumors 6502

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    Feb 14, 2008
    #25
    The combo update is designed to work on all Mac machines that run a given OS (Snow Leopard for instance), so they will update any machine to 10.6.x. They contain the drivers for all machines, which is why I was suggesting you use that to update your machine since you will be using a MBP in the end and are using a Macbook to install to the drive.

    Here is a link to the update for 10.6.4 on the Apple site: http://support.apple.com/kb/DL1048?viewlocale=en_US
     

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