And I think I need to change this one out too. My first iPhone had an issue where the screen was a little on the faint side, colors and blacks wouldn't show the way the would on other phones, and this one has it too. Apple's gotten really strict about swapping recently, you think this is a good enough reason? Also, my phone has major problems backing up and then going to the restored backup. When backing up it goes about 90-95% of the way and the stops progressing and I have to cancel it from backing up. And then when I plug in the phone to restore it to a backed up version, it'll say the most recent backup is from a month ago, it'll take forever to restore and won't finish, I'll have to take the pone out manually and low and behold it'll have restored with all the new info, not the month old info. ??? This was an issue with my old phone too not just the new one. edit: my bad for not giving all the info. I paid for the one I broke. I was lucky and for one of them that I broke the lady genius was nice and just swapped it out. I know its my fault and so did Apple, I'm not blaming them for that. There's no way to blame the phone for a faulty screen. And come on, edge not working on two phones and speaker not working on another? That I CAN blame Apple for. Is it OCD to want to replace something whose fundamental features don't work? I took the phone in today and the second he saw my screen he popped out a new one without asking any questions. It was really washed out, especially when we compared the screen to his. You guys are brutal sometimes.