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Is it a functional or visual problem? Does the HDD and/or battery not work?

This is a good argument for a $399 Dell, but it might not be as well received when it concerns Apple products. After all, one more dent or scratch doesn't really matter in a used clunker car, but it does a lot on a brand-new one.

When I buy brand-new Apple products I expect no cosmetic flaws. Uneven lid on my then brand-new G4 PB was about the most I could tolerate. ;)
 
I waited them to be released for 3 months.

OSX is beautiful I agree with that but in my case it's not that much important I bought it for the design.

I think you're off your rocker. Just get an exchange. I doubt ALL of the MBs have this problem, my dad's company bought a few and they're all fine. And the users aren't gentle with them. The laptops get tosses around from normal use. I think you're just too picky. I doubt any PC will have a better OS or design. Buy a computer to use. Not gawk at. My previous generation MB's battery doesn't fit lock-in-key into the slot, but its good enough. Who looks at the bottom of laptops anyway?!?
 
This is a good argument for a $399 Dell, but it might not be as well received when it concerns Apple products. After all, one more dent or scratch doesn't really matter in a used clunker car, but it does a lot on a brand-new one.

When I buy brand-new Apple products I expect no cosmetic flaws. Uneven lid on my then brand-new G4 PB was about the most I could tolerate. ;)

Then you might as well put it in a case so it never gets scratched. Sorry, but this just sounds materialistic. It's a machine; it's meant to be used; why be so picky over a detail that nobody will ever see. This is similar to a dent under the hood of your car above. It's no wonder Apple has to charge so much, because they get returns over silly things like these.

I agree if there's some huge issue, then by all means, it should be fixed, but a small cosmetic flaw that only the owner will ever notice is a bit extreme.
 
I think the problem is rather that if you don't treat Apples like a Rembradt, they end up looking very used - that is, if they continue to actually work.

I have to agree, my MacBook (May 2007) looks exactly like a notebook that's travelled throughout the continent nearly every week since I got it, because it has. And there are no misalignments, cracks, unexplainable failures, etc, etc. Pretty much like every Mac I've had since 1985. As bulletproof of a road & home, personal & work, everything-in-one-case machine as I've ever owned. Actually, with about 20 minutes of cleanup, it would look mostly like new.

OTOH, the company-issued Dell (4th in six years) looks like new, mainly because it has less than two hours on it in the last year, for it is literally incapable of doing half of what I do on a daily basis with the MB. Every single Latitude I've been given has failed catastrophically during my time with it.

FWIW, though, I wouldn't spend a dime on a Rev. 0 GlassBook, even if I needed a new machine today. I don't like being a Beta tester for hardware I depend on day-to-day.
 
OTOH, the company-issued Dell (4th in six years) looks like new, mainly because it has less than two hours on it in the last year, for it is literally incapable of doing half of what I do on a daily basis with the MB. Every single Latitude I've been given has failed catastrophically during my time with it.

All of my computers are the same way, because I use them so much. I have had 4 or 5 Latitudes over the years, and have never had any trouble with them. Sorry to hear you did, as trouble with any computer is just a pain.
 
I have to agree, my MacBook (May 2007) looks exactly like a notebook that's travelled throughout the continent nearly every week since I got it, because it has. And there are no misalignments, cracks, unexplainable failures, etc, etc. Pretty much like every Mac I've had since 1985. As bulletproof of a road & home, personal & work, everything-in-one-case machine as I've ever owned. Actually, with about 20 minutes of cleanup, it would look mostly like new.

OTOH, the company-issued Dell (4th in six years) looks like new, mainly because it has less than two hours on it in the last year, for it is literally incapable of doing half of what I do on a daily basis with the MB. Every single Latitude I've been given has failed catastrophically during my time with it.

FWIW, though, I wouldn't spend a dime on a Rev. 0 GlassBook, even if I needed a new machine today. I don't like being a Beta tester for hardware I depend on day-to-day.

I think you may be mixing up the machines there, daddio ;)
 
Then you might as well put it in a case so it never gets scratched. Sorry, but this just sounds materialistic.

It sounds materialistic because it is. I do not ever leave plastic covers on things (I have seen that done even for furniture) in order to protect them a tad longer; in fact, I am quite harsh on things. But I still want all that harshness and scratching and what not to happen after I purchase the damn thing, not before ;)
 
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