Just talked to AT&T Rep for pre-order from AT&T

bucsfan2425

macrumors member
Original poster
Aug 23, 2014
40
0
I asked about pre-ordering from their website, the lady said don't expect it for 45 days????

So should I order it from the apple store instead? Or just pre order it at AT&T tomorrow?
 

bucsfan2425

macrumors member
Original poster
Aug 23, 2014
40
0
yeah i know that, but when i told her that's what i was going to do, she said don't expect it for 45 days...
 

penajmz

macrumors 68040
Sep 11, 2008
3,759
3,899
New York City
Ha!! Impossible. There's another thread going on right now where people said they received it launch day. The iPhone 5 that is.
 

sjperformance

macrumors 6502a
Oct 7, 2013
554
337
Miami 305
I asked about pre-ordering from their website, the lady said don't expect it for 45 days????

So should I order it from the apple store instead? Or just pre order it at AT&T tomorrow?
they don't know jack or are just trained not to give out too much info. tomorrow I shall pre order at 3 am and get my phone Friday the 19 delivered to my office.
 

sonicdissent

macrumors regular
Jun 21, 2010
113
10
pre order from at&t or apple?
ATT. This is speculation based on previous launches and the seeming increased preorder availablility at target, walmart, best buy etc..you will get your phone on launch day if you get the preorder in the first wave from ATT.
 

darknyt

macrumors 6502a
Sep 17, 2009
599
90
As I noted elsewhere, my corp AT&T rep recommended NOT ordering through AT&T, but rather through Apple. He has over 10 years with AT&T in this position and has proven himself unimpeachable in these matters the 3 or so years I've been dealing with him.

His rationale was that Apple hoards inventory and will have more of it to distribute. Also that AT&T was the more popular distributor of iPhones and thus runs out of supply more quickly. He didn't mention any specific delay.

I would trust my guy more than a truckload of random CSRs. My last corp iPhone (which I HAVE to order through the corporate portal) took something like 3 or more weeks to get to me. And I ordered day 1 of preorders.
 

VidPro

macrumors 6502a
Mar 16, 2011
728
109
I've ordered from AT&T for the last several iPhones and I've had no problem getting them on launch day or a day or two after.
 

TechnicallyTee

macrumors 68000
May 14, 2013
1,594
1,190
Atlanta
Those reps know nothing. I plan on pre-ordering through my AT&T Premier Business account and having it shipped to the house since I have to work on launch day. I could possibly talk a half day but I dont have time for all that. Just get it shipped to the house and I doubt it will take 45 days! I always here people getting it on launch day.
 

Spink10

Suspended
Nov 3, 2011
4,259
1,002
Oklahoma
Those reps know nothing. I plan on pre-ordering through my AT&T Premier Business account and having it shipped to the house since I have to work on launch day. I could possibly talk a half day but I dont have time for all that. Just get it shipped to the house and I doubt it will take 45 days! I always here people getting it on launch day.
You can only order through AT&T if you are on a primer business account?
 

kupkakez

macrumors 68000
Apr 4, 2011
1,842
669
Austin, TX
All they are doing is setting an expectation. If they tell you it's going to take 45 days it's to safe guard them from someone coming in crying that they didn't get their phone on the 19th. I work with (not for) AT&T on corporate accounts and we also set the expectation of 40 days, that way we aren't getting hit with escalations of people wondering where their phone is. Does it take 40-45 days? No not typically but it's to prevent extra headache.
 

drogba

macrumors member
Aug 12, 2014
53
0
Exactly what the guy above me said. Used to work in retail and we always had to tell people the worst-case scenario time table so we didn't get yelled at in the event something went wrong. We knew shipping usually took 2 ays max but always told people 5-7 days just to protect ourselves. I can see this precaution being amplified significantly when it comes to phone launches and whatnot.
 

engelke2010

macrumors 65816
Mar 28, 2010
1,015
83
I'll be using my iPad, iPhone, and PC to get the preorder done ASAP through Apple. I'm just glad my work hours are later! Just 9 hours and 38 minutes to go!
 

BSoares

macrumors 6502
Jun 22, 2012
261
14
USA
I pre-ordered 2x iPhone 5 from AT&T back when it came out and receive both the day BEFORE the official launch. It was awesome to have the phones in my hands while watching on the news all those people in line trying to get one at the stores.
 

whsbuss

macrumors 68040
May 4, 2010
3,518
590
SE Penna.
Ha!! Impossible. There's another thread going on right now where people said they received it launch day. The iPhone 5 that is.
I pre-ordered 2 iphone 5's in 2012 at AT&T corporate store. They we delivered on the Monday after launch (2 days).