Just unboxed my pro and there is a dent on the bottom!

Discussion in 'MacBook Pro' started by jesusrexx, Mar 25, 2011.

  1. jesusrexx macrumors newbie

    Joined:
    Feb 19, 2011
    #1
    I just unboxed my custom 17inch pro and there's a dent on the bottom :( FML. What to do?! Help!!!!!
     
  2. Aldaris macrumors 65816

    Aldaris

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    Salt Lake
  3. greytmom macrumors 68040

    greytmom

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    #3
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Mobile/8F190)

    You don't know what to do? Really?

    Contact the seller.
     
  4. SandboxGeneral Moderator

    SandboxGeneral

    Staff Member

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    #4
    Post a pic of it. If it's bad enough or causes functionality problems, take it back.
     
  5. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #5
    It always amazes me that people will take the time to post a thread to ask strangers in a forum about something like this, when a simple phone call to the company would not only give them the answers they seek, but would do so much faster.
     
  6. jesusrexx thread starter macrumors newbie

    Joined:
    Feb 19, 2011
    #6
    [​IMG]

    (for a college student, 2500 dollars... this should come with the cure for cancer.)

    thanks, I'll call.
     
  7. boshii macrumors 68040

    boshii

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  8. AppleScruff1 macrumors G3

    AppleScruff1

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  9. Pentad macrumors 6502a

    Pentad

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    Indiana
    #9
    My very first '11 MBP had a dent in the bottom of it too. Though it also had a bad LB. My replacement has been perfect!
     
  10. SandboxGeneral Moderator

    SandboxGeneral

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    #10
    Is it possible that the dent occurred in shipping? What does the packaging look like?
     
  11. YsoSerious macrumors 6502

    YsoSerious

    Joined:
    Oct 8, 2008
    #11
    Yet here we are reading and commenting on it. Which is worst?
     
  12. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #12
    We're not waiting or hoping to have a dent fixed, so there's no phone call for us to make... only the OP delays getting what they want by posting here and waiting for responses.
     
  13. macagain macrumors regular

    Joined:
    Jan 1, 2002
    #13
    +1

    yes, when one often gets irritated by other people's posts, it's a pretty good sign one is spending way too much time here...

    oh, i guess i better log off... :)
     
  14. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #14
    So who's irritated?
     
  15. jesusrexx thread starter macrumors newbie

    Joined:
    Feb 19, 2011
    #15
    doubt it, just by where the dent actually is, but who know... I did come all the way from china.


    for those who care, I was told I am going to send it back to Cupertino, CA so the engineers can take a look at it cause they said they've been getting a few cases about out-of-the box dents.
     
  16. Chuchichan macrumors 6502

    Joined:
    Jul 17, 2010
    Location:
    Maryland
    #16
    Don't waste your time calling as you have already wasted our time spent reading this #$^#. Unscrew the bottom plate and bump it out. Good as new.
     
  17. edifyingGerbil macrumors regular

    Joined:
    Feb 13, 2011
    #17
    I agree, I've never understood why people get so incensed by what other people do on these forums; does it somehow disrupt an order that they wish to maintain about the place? If so then they should seek professional help to overcome this affliction.

    I couldn't give a toss if people post the same question over and over, as long as they're not deliberately flooding the forums and causing disruption what does it matter?

    Honestly, the amount of people who take the time and trouble to comment their dissatisfaction about a thread boggles me. I just think Asperger's.
     
  18. auero macrumors 65816

    Joined:
    Sep 15, 2006
    #18
    I'm not surprised. When I wanted a 17" they opened 3 and all were defective (bad backlight keyboards). Then I opted for the 15" because I became annoyed and when they opened it in the store it looked like someone took a screw driver to the casing. The employees were so embarrassed (I don't know why, I kept my cool and laughed it off.

    My mother ordered a 15" and the first one had a faulty graphics card. The second replacement had a dent/indent on the corner of the lid and the third was perfect.

    I'm disappointed with apple's quality control lately. I thought it was all bad luck until I opened FOUR iPads in the store and everyone of them were scratched or dinged.

    It doesn't stop me from apple products, I love them. It's just a hassle to go through all this.

    Take it to the store and they'll take care of it. Might even just replace the bottom.
     
  19. markm1101 macrumors newbie

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    Mar 23, 2011
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    Somewhere in the Southeast
    #19
    just don't look at the bottom.

    -Steve

    sent from my iPhone
     
  20. kappaknight macrumors 68000

    kappaknight

    Joined:
    Mar 5, 2009
    #20
    +1! Does the laptop turn on? Does it work? Since it's a BTO, exchanging will be a hassle and a time suck. Def. take it to the store and see if they can just replace the bottom.
     
  21. auero macrumors 65816

    Joined:
    Sep 15, 2006
    #21
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_2_1 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8C148 Safari/6533.18.5)

    The only issue I'd see is the serial number. I'm not sure how they handle that.
     
  22. Apple OC macrumors 68040

    Apple OC

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    Oct 14, 2010
    Location:
    Hogtown
    #22
    Tell the Apple store to send it back to California ... they should just give you an exchange

    good luck
     
  23. greytmom macrumors 68040

    greytmom

    Joined:
    Jun 23, 2010
    #23
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_1 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Mobile/8G4)

    Yet your post expressing discontent with my post is about 20 times longer (and more disgruntled) than mine.

    To clarify, I wasn't irritated. I was astonished.
     
  24. Jmouse macrumors 6502

    Joined:
    Mar 14, 2011
    #24
    now i tho my dents are serious.... Take it back dude.
     
  25. tcador macrumors regular

    Joined:
    Jan 16, 2008
    Location:
    Austin, TX
    #25
    return it now, quit wasting time posting here :)
     

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