Kernel Panics on MacBook 12" (9,1)

Discussion in 'MacBook' started by hidea, Jun 29, 2016.

  1. hidea, Jun 29, 2016
    Last edited: Jun 29, 2016

    hidea macrumors regular

    Joined:
    May 10, 2006
    #1
    Hey all,

    I've been having issues with my Early 2016 MacBook.

    Sometimes, I'd notice the macbook would be warm when I take it off my bag. That's the first indicator there's something odd. Lo-and-behold; black screen. I'd be forced to hold the power button to restart and that's when I see the kernel panic screen.

    Here's an excerpt from the panic log:



    What could be causing the panics, and how do I stop it?
     
  2. Gpulvi macrumors member

    Gpulvi

    Joined:
    Oct 11, 2011
    Location:
    Buenos Aires, Argentina
    #2
    Seems to be a GPU issue, look at the "GPU Drivers Intel" line
     
  3. hidea thread starter macrumors regular

    Joined:
    May 10, 2006
    #3
    Sooo… gotta replace a logicboard?
     
  4. Gpulvi macrumors member

    Gpulvi

    Joined:
    Oct 11, 2011
    Location:
    Buenos Aires, Argentina
    #4
    Well... I'd try a fresh install first, create a bootable usb drive with DiskMaker X and format your disk. Then install 10.11.5 and see what happens. BTW, if I were you, I wouldn't restore from a Time Machine backup, maybe some files or configurations are corrupted.
    If the issue persists, go to Apple.
     
  5. phositadc macrumors 6502

    Joined:
    Dec 9, 2012
    #5
    Same thing happens to me sometimes if I charge it when the battery is below about 10%. First time I try to turn it on after pulling it off there charger, just a black screen and I have to hold power for awhile and then it finally boots up.
     
  6. grahamperrin macrumors 601

    grahamperrin

    Joined:
    Jun 8, 2007
    #6
  7. Hodapp macrumors 6502a

    Hodapp

    Joined:
    Jul 10, 2003
    Location:
    New York, NY
    #7
    Hey guys, I'm having the same problem and I'd love to get to the bottom of this. As far as I can tell there's maybe a dozen people on the internet who seem to be getting this kernel panic (or at least, are posting a Google-able description of said kernel panic). The other place I've found people with this problem is on Reddit- https://www.reddit.com/r/applehelp/comments/4mq28o/macbook_retina_12inch_early_2016_kernel_panics/

    I ordered my MacBook as soon as they were available online, and have the "top end" configuration with the larger SSD and m7 processor. I set up my Mac and was getting these kernel panics on the first day, which I sort of assumed meant a hardware problem but wanted to rule out any kind of software issue. This led to me deleting reformatting my SSD and installing OS X from scratch, along with all the software I use. Everything seemed fine for a day or two, then I was back to trying to wake my computer, finding it totally dead, and it needing to charge before it'd even turn on.

    It took a while on the phone with Apple, but after detailing all the steps I took to solve this problem on my end there wasn't much else for them to have me try and they agreed to send me a replacement MacBook. Things were find for a week or two, and once again, the exact same kernel panic started happening with the exact same behavior of it totally draining my battery to 0% and not turning on until it charged for 10 min or so.

    It's super frustrating because it's totally random and unpredictable. I grabbed my MacBook to do some work at Starbucks, got there, and it was once again at 0%. Apple advertises 10 hours of battery life, but, I never know if I'm going to have 10 hours or 0 hours when I wake my Mac, so I've gone from just carrying around my MacBook in a sleeve to buying a USB-C battery pack and extra USB-C cable to keep in my bag so I can be sure I'm able to use my damn computer when I'm out and about.

    I'm not doing anything crazy on my Mac, but maybe I'm running software that's similar to other people having this problem?

    Typically I've got the following running-

    Dropbox
    Go for Facebook
    Go for Gmail
    Bartender
    iStat Menus
    Safari
    1Password
    Evernote
    Fluid (Site Specific Browser)
    Tweetbot
    Slack
    iMessage
    Skype
    Spotify
    iTunes


    ...And that's it, I don't have anything weird installed, strange third party plugins or kernel extensions or anything like that. I have all this stuff installed on my other Macs without any problem. I feel like it can't be a hardware issue though, as I'd need to be the world's unluckiest person to own not one, but two Macs that have the same problem a dozen other people online are having?

    *sigh*

    Oh, and another awesome side effect your computer randomly draining its battery until it's totally dead at 0%- I've got a month old computer with worse battery health percentages than my 3 year old MacBook Pro...
     
  8. kevinkyoo macrumors 6502a

    kevinkyoo

    Joined:
    Feb 5, 2016
    #8
    Interesting to see how both 2015 and 2016 Macbook users are reporting problems with their respective computers' battery lives
     
  9. Hodapp macrumors 6502a

    Hodapp

    Joined:
    Jul 10, 2003
    Location:
    New York, NY
    #9
    It's not a battery life thing as much as it's something that's causing the computer to just rapidly consume energy. If you catch it when it's happening, the MacBook is HOT like it's stuck at 100% CPU or something.
     
  10. viperGTS macrumors 65816

    Joined:
    Nov 15, 2010
    #10
    A brand new Mac should not be doing this. Take it back to the Apple Store.
     
  11. grahamperrin macrumors 601

    grahamperrin

    Joined:
    Jun 8, 2007
    #11
    @Hodapp please make the suggested change to NVRAM, reboot and then share the content of the next .panic file.
     
  12. Hodapp macrumors 6502a

    Hodapp

    Joined:
    Jul 10, 2003
    Location:
    New York, NY
    #12
    I did this, and this morning I think I *might* have had another kernel panic? My Mac did it's semi-normal drain to 0% battery and require charging to turn on thing, but after this terminal command I'm not getting the kernel panic pop up anymore? Is there a way to tell where this data is being output to?
     
  13. grahamperrin macrumors 601

    grahamperrin

    Joined:
    Jun 8, 2007
  14. evec macrumors regular

    Joined:
    Jun 8, 2016
    #14
    http://mspoweruser.com/intel-skylake-bug-fix/

    Skylake with a lot of bug and intel make a lot of thing to reduced the manufacutring cost such as remove the "Internal Voltage Regulator",even not Apple, windows Skylake system with more frequency become blue screen that broadwell.
    Bad.
     
  15. Hodapp macrumors 6502a

    Hodapp

    Joined:
    Jul 10, 2003
    Location:
    New York, NY
    #15
    Had another Kernel Panic last night, the only new file today in that folder is powerstats_2016-07-26-015301_Chemtrails-Micro.diag from 1:53 AM this morning, just booted up at 7:15 AM. Is that what you guys would be looking for?
     
  16. sziehr macrumors 6502a

    Joined:
    Jun 11, 2009
    #16
    This has me worried. I was looking at a 12. I just had both of the warranty extension program machines go down. The 2011 iMac and 2012 15 retina. They both were gpu panic issues due to hardware. This is very concerning. Here's a question can Apple make a commuter any more that does not have a gpu related issue.
     
  17. grahamperrin macrumors 601

    grahamperrin

    Joined:
    Jun 8, 2007
    #17
    Did you reset the NVRAM after the panic, before the next boot? (Doing so would have cleared the panic information from NVRAM before it could be written to disk.)
     
  18. apb87 macrumors member

    Joined:
    Apr 26, 2010
    #18
    Mine kernel panicked multiple times per day due to Cisco AnyConnect VPN. Eventually updated it, restarted and it finally went away. Not sure if you use that or not, but thought i'd post just in case..
     
  19. Fernandez21 macrumors 601

    Fernandez21

    Joined:
    Jun 16, 2010
    #19
    The first time this happened to me on my m7 was after I installed dropbox. I just uninstalled today, so I'll report back on if it helped.

    Running Sierra public beta.
     
  20. smacrumon Suspended

    smacrumon

    Joined:
    Jan 15, 2016
    #20
    Maybe worth returning it to Apple and getting a replacement. Considering it's new, it shouldn't be operating like this.
     
  21. lchlch macrumors 6502a

    Joined:
    Mar 12, 2015
    #21
    Are you running Sierra?
     
  22. Dominik_iDomiX macrumors newbie

    Joined:
    Aug 1, 2016
    #22
    Hey Guys,

    same problem for me: MacBook 2016, m7, 256 GB SSD

    I was at the Apple Service: No Problem found, the computer operates like Apple want...

    After the Apple Service i made a clean install of El Capitan, two days later same problem. Apps only from the MAS :-/

    Really sad. The correspondending file from the Kernel Panic log is the same Version in Sierra and El Capitan, so i didn't try the public beta...

    Cheers,
    Dominik
     
  23. sziehr macrumors 6502a

    Joined:
    Jun 11, 2009
    #23
    So i am noticing a slight trend in the M7 having a higher likelihood to throw a CPU core panic event. Those are really hard to trace down. It could be flaky drivers since it is a integrated GPU / CPU. It could be hardware like the CPU or logic board. I know round here they are one in the same for the machine but technically they are different. I would lean towards drivers being the culprit since it is coming up so frequently. These machines have not had near enough time to heat soak and killer ROHS solder. I would like to say ROHS is for the birds and was a horrible idea. This lead free stuff does not stand up to punishing heat loads. Sorry just been fighting with dedicated GPU issue on all of my macs and they are half a decade apart, both the exact same issue ROHS.

    So i vote driver stack dumping. Though it would be interesting to find out why only your seeing these issues and they are not wider spread. I would call apple they might like to capture your machine for testing.
     
  24. Fernandez21 macrumors 601

    Fernandez21

    Joined:
    Jun 16, 2010
    #24
    It's been a couple days now and I have yet to get another reset since I removed Dropbox. If you have that app installed I would recommend removing it to see if that helps. You can still access your file through the website.
     
  25. grahamperrin macrumors 601

    grahamperrin

    Joined:
    Jun 8, 2007
    #25

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