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Platinum0285

macrumors newbie
Original poster
Oct 14, 2008
21
0
I've noticed that every time I open up my AluMacBook the keyboard keys have left an imprint on my screen. It's not noticeable when I turn on my screen but when the MacBook is powered off the keys are clearly marked on the glass screen. I'm curious to see if this is common and if I should try to get my MacBook replaced because of this. Scarred that this might come to scratch my screen someday. Any help will be highly appreciated. Thanks
 
This was also a pretty common problem on the old MacBooks. I don't know if that is a sign of a defective model with the new ones, but maybe you should get a protective cloth to place on the keys for when you close the screen. That'd be a temporary fix at least.
 
I've noticed that every time I open up my AluMacBook the keyboard keys have left an imprint on my screen. It's not noticeable when I turn on my screen but when the MacBook is powered off the keys are clearly marked on the glass screen. I'm curious to see if this is common and if I should try to get my MacBook replaced because of this. Scarred that this might come to scratch my screen someday. Any help will be highly appreciated. Thanks

It's normal.
 
I had that on my previous MacBook on which I used the keyboard quite a lot. I also noticed this after a year and half. I've not noticed that on my current one yet. I got it in May 2008, and have been using an external keyboard for 90% of the time. So, I would say yes, this is probably normal. Regardless of how much we wash our hands, there will always be some "oil" on our fingers.
 
This is a common thing with any glossy screen - the display touches the keyboard. That's why I have a Marware protection pack on my MacBook that comes with a microfibre cloth for the keyboard.
 
I've noticed that every time I open up my AluMacBook the keyboard keys have left an imprint on my screen. It's not noticeable when I turn on my screen but when the MacBook is powered off the keys are clearly marked on the glass screen. I'm curious to see if this is common and if I should try to get my MacBook replaced because of this. Scarred that this might come to scratch my screen someday. Any help will be highly appreciated. Thanks

DEFINITELY not normal. Take it to Apple and have them check it out.
 
Had this on my 1st aluminum MB. Had to wipe it EVERY time I opened the lid. The oil collects into a small line, and refracts the pixels underneath. It looks like a scratch. Drove me nuts. Took it back. Replacement does not do this.
 
Had this on my 1st aluminum MB. Had to wipe it EVERY time I opened the lid. The oil collects into a small line, and refracts the pixels underneath. It looks like a scratch. Drove me nuts. Took it back. Replacement does not do this.

I had this on my IceBook but have not seen it on the new MacBook. I also vote to take it back. I think that Apple designed the keyboard with a deeper "dish" so that the keyboard does not leave marks under normal circumstances. There's one possible scenario, though, and that is if you pack your MacBook really tight in a case or something. :confused:
 
I had this on my IceBook but have not seen it on the new MacBook. I also vote to take it back. I think that Apple designed the keyboard with a deeper "dish" so that the keyboard does not leave marks under normal circumstances. There's one possible scenario, though, and that is if you pack your MacBook really tight in a case or something. :confused:

I do place my MacBook in a neoprene Case Logic sleeve. The sleeve is designed for the MacBook and therefore the fit is snug. I'm going to wipe off the screen and leave the laptop unprotected tonight and I'll see if tomorrow morning it still has the imprints without being in the sleeve.

I'm normally not one to complain about small defect on products but having to wipe off 77 key imprints 5 times a day from a laptop that cost me $1600 is very frustrating. Not to mention the fact that in the long run it might affect the screen.
 
You should just put a microfiber cloth between the keyboard and screen when it's closed, look at shaggymac.com.
 
There's one possible scenario, though, and that is if you pack your MacBook really tight in a case or something. :confused:

Yeah, that was my issue. I had it in a computer case that was a little too tight with all the other stuff I carried with me. Got a bigger bag, now it doesn't happen anymore. Pretty simple really.
 
I just use the thin foam insert that came with the Macbook to protect the keys and screen.
 
Had the same problem with my blackbook. They then replaced the entire lower body but it wouldn't go away until last week when they sent me a new aluminum macbook. Call and complain a lot and then ask for a new one.
 
With the screen off (or notebook off) and the right light source on the screen I can see nearly all of the keys on my keyboard on my screen. I think (I haven't tested this yet) that it's just the oil from your fingers/hands leaving imprints on the screen. It is rather annoying though.

I did have a Dell Inspiron 5200 with the red mouse 'nub' on the keyboard that eventually marked up the screen on that notebook.
 
I've noticed that every time I open up my AluMacBook the keyboard keys have left an imprint on my screen. It's not noticeable when I turn on my screen but when the MacBook is powered off the keys are clearly marked on the glass screen. I'm curious to see if this is common and if I should try to get my MacBook replaced because of this. Scarred that this might come to scratch my screen someday. Any help will be highly appreciated. Thanks

That should of been fixed in the new aluminum macbook so u should take it back
 
Normal. That's why I always keep the plastic insert that ships with the packaging.
 
I use the ShaggyMac cloth. The ones they make for the new MacBooks are thinner than those that they sell for the old MacBooks. They are great, and keep the screen clean.
 
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