It's true, before graduating, I worked in a computer lab at the university and we sometimes helped people by setting up the campus VPN for them and so on. They didn't know the first thing about their machine. Most uttered sentence about macs: look nice. Followed closely by: feel nice.
Sure but what about work nice .-)? Wasn't much of an issue. Sure, there were others but those didn't need help setting stuff up so I didn't talk to them, kind of like the people who don't have an idea don't come onto a board like this.
Apple once published the number of iPhones that have never been connected to a Computer / Mac. It was incredibly high. Even if it was as part of an iCloud sales pitch.