Yes, eventually. After you told the OP to use Apple Care and then told him to buy Apple Care after the fact, implying that Apple had enough money to cover the fraud ... Just setting the record straight.
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Laptop disaster
- Thread starter laptopdisaster
- Start date
- Sort by reaction score
Yes, eventually. After you told the OP to use Apple Care and then told him to buy Apple Care after the fact, implying that Apple had enough money to cover the fraud ... Just setting the record straight.
If we assume, for the sake of argument, that the liquid damage was covered... how would it not be fraudulent to purchase the insurance after the damage occurred and then filing a claim for the accident? The insurance company would reject the claim based on the fact that the insurance was not in place at the time of the accident.
In the case of your homeowners insurance (or credit card protection or similar), the coverage was in place prior to the accident - so that is not fraud, but is actually the point of the insurance.
Last edited:
Just posting to say that running the macbook under water was not a terrible idea provided that that machine was no longer powered. Of course, it is not ideal with the macbook since you cannot remove the battery (and therefore all power) but rinsing out sugary juice is better than leaving it!
Water (preferably distilled) should not harm unpowered components. As long as it did;t immediately fry from the juice and the water rinse is allowed to dry completely (the step most people screw up by being impatient), there should be no lasting damage.
Water (preferably distilled) should not harm unpowered components. As long as it did;t immediately fry from the juice and the water rinse is allowed to dry completely (the step most people screw up by being impatient), there should be no lasting damage.
Interesting, they've never allowed me to do that.
Were the devices in question non-portables like monitors, AirPort, Apple TV, and iMac's perhaps? For devices used out of the home like iPhones and iPads, they've always required I bring it in for a quick once-over.
BJ
I think the inspection requirement only applies to iDevices when buying AppleCare+ after purchase. Because AppleCare+ does cover accidental damage, and functions as a sort of insurance, it makes sense that they want to inspect it and ensure there is no damage at the time of applying the coverage. AppleCare (non-plus) for Macs is just a way to extend the regular warranty, and not insurance at all. It really only covers defects, so there is no point to inspecting anything.
[doublepost=1454354724][/doublepost]
I wish more people understood this.
You say you was going to send it pack so I assume it arrived by post
1) Clean it up and just return it and hope for the best
2) Send it back saying it was damaged on receipt
3) Clean it up and sell it sold as seen for $200 less if it looks ok and fires up
4) Claim it on contents insurance
Obviously 1 & 2 are somewhat dishonest and part of the overhead everyone pays for with these try before you buy polices
1) Clean it up and just return it and hope for the best
2) Send it back saying it was damaged on receipt
3) Clean it up and sell it sold as seen for $200 less if it looks ok and fires up
4) Claim it on contents insurance
Obviously 1 & 2 are somewhat dishonest and part of the overhead everyone pays for with these try before you buy polices
Finally a little sanity in this thread.
For the record: my wife spilled some wine on our 11" Macbook Air a couple years ago, right on the trackpad and spacebar. I don't recall if she had the presence of mind to shut it down immediately or not, but at any rate their was no immediate damage to the computer. After letting it dry for a day or two, I powered it up and worked fine except that the trackpad, spacebar, and other keys near them were gummed up, as you'd probably expect. The repair was actually pretty easy: I took the bottom panel off the keyboard and got the keyboard out and disassembled as much as possible, then rinsed it and the trackpad under filtered water for a few minutes. The flow of water alone dissolved the sine residue. I then let it dry for a day or two (we live in Arizona which is great for this). I put it back together, powered it up, and it worked like new.
Option 1 is questionable, and won't work. Apple will catch it.
Option 2 is wrong, dishonest and immoral.
Option 3 is IMO, worst of all options... spill orange juice on the keyboard, clean it up, and then sell it to an unsuspecting stranger? Hmm.
None of these options are "part of the overhead"... more correctly they are WHY prices are so high and why return policies are becoming more and more stringent all the time.
Wow, I think I need a shower after reading some of these responses and comments.
Of course they are dishonest, that's why I noted it
Of course they are part of the overhead in running a business that allows try and return polices
These overheads are added to the cost of your device whether they are honest or dishonest returns, unfortunately
Worse still is in countries that do not offer the same try and returnyou get stuck with these extra premiums without the benefits.
It would be simply naïve to not expect any 2nd hand sales not contain a % of dubious quality or ownership, as always it's buyer beware, there is always a good reason why something seems too cheap.
I certainly do not condone such actions I just stated the obvious it's up to the OP own conscience and morality
Last edited:
You don't need to worry about getting something like this if its refurbished I would think.
My 2007 refurb iMac only lasted until.. well, now since it is still running perfectly
AppleCare for macs you do not need to go in for an inspection. I buy mine from bh photo and it's never been an issue. They just ask for the serial number. All over the phone.
AppleCare plus for iOS devices you don't have to go in either. Apple reps can do a remote diagnostic before adding it
I won't comment on the feasibility or ethics of purchasing AppleCare after the fact or the method that the OP used to get rid of the OJ. However, some years ago, I brought a MacBook Pro to the Apple Store after milk was spilled on the keyboard. I told the rep exactly what happened. Apple repaired it at no charge within three days under the original warranty. That doesn't mean that they'd do the same in this case, but I think that it's better to be upfront.
Why do people immediately jump to "must be a troll because they don't think like I do or didn't do what I would have done"?
And who the hell has the special screwdrivers in their home that Apple use. Or isopropyl alcohol lying around. I certainly don't.
I acted fast. My laptop was literally covered in orange juice with bits in it. It seemed pretty obvious to me that orange juice is bad for a laptop and needs to be removed. But you can't just wipe it off. Rinsing it under the tap swept it all away quickly.
As it happens, the laptop starts up and seems to function, though some things take a very long time, so all is not entirely well. There was a mark under the screen which is smaller today than it was yesterday.
I did call Apple, who were entirely unhelpful. A friend pointed me towards an Apple-qualified technician, who is currently looking at it.
As to those pointing the finger at people who hope that Apple will help them out and blaming these people for making the cost of Apple products high . . . does it occur to you that people are brand-loyal to Apple precisely because they get that kind of service. Apple is able to offer such a service because of its high pricing. If you want cheaper laptops, go shop at Dell.
I've been shopping at Apple for over 20 years. They've had plenty of cash out of me.
And who the hell has the special screwdrivers in their home that Apple use. Or isopropyl alcohol lying around. I certainly don't.
I acted fast. My laptop was literally covered in orange juice with bits in it. It seemed pretty obvious to me that orange juice is bad for a laptop and needs to be removed. But you can't just wipe it off. Rinsing it under the tap swept it all away quickly.
As it happens, the laptop starts up and seems to function, though some things take a very long time, so all is not entirely well. There was a mark under the screen which is smaller today than it was yesterday.
I did call Apple, who were entirely unhelpful. A friend pointed me towards an Apple-qualified technician, who is currently looking at it.
As to those pointing the finger at people who hope that Apple will help them out and blaming these people for making the cost of Apple products high . . . does it occur to you that people are brand-loyal to Apple precisely because they get that kind of service. Apple is able to offer such a service because of its high pricing. If you want cheaper laptops, go shop at Dell.
I've been shopping at Apple for over 20 years. They've had plenty of cash out of me.
My 2007 refurb iMac only lasted until.. well, now since it is still running perfectly
Glad to hear it lasted so long, it outlasted my macbook air I purchased new. Anyway huge fan of their refurbished goods. I purchased routers from them, an apple TV, and some other things that slipped my mind. I don't care for the box and I can still add the warranty anyway.
Have you spoken with your CC provider? you may be covered. If not the approved tech is the way to go to clean the internals. Sadly you are now likely stuck with the MacBook as it is, or sell at significant loss, as any repairs to bring it back to 100% will likely be costly.
As for the rest; accidents happen and all react differently, no need to lampoon the OP. Strange as the concept is, some come to forums such as this for help/advice from those with similar or greater experience not to be questioned or judged, a point worth thinking on...
Q-6
Don't believe everything posted. Apple wants to inspect for physical damage on AppleCare +.
Two things, both of which have already been stated in this thread.
- AppleCare+ is not a Mac thing. It's for iOS devices only.
- Apple will do a remote diagnostic to analyze iOS devices if you purchase AppleCare+ after the fact.
You might need to do some research, at least for the us (Florida is the exception)
AppleCare+ is for iOS devices. 60 days to add it. Can call Apple and have it added over the phone. Most reps will ask for your serial# then do a remote diagnostic. That's it. I've had some reps not even ask that.
AppleCare for macs can be added up to a year. I buy mine from bh photo because it's cheaper. They asked me for the serial# and that's it. Added no problem over the phone. Sites like adorama or eBay/Amazon sell AppleCare as well, usually cheaper than what Apple charges.
Last edited:
