Last 4 Digits Problem With Apple Pay (Amex/Capital One)

ghsNick

macrumors 68030
Original poster
May 25, 2010
2,657
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So I've added two cards and I'm noticing and an issue.

With Amex it shows the last 5 digits of my credit card and with my Capital One it shows the last 4 digits.

Also - on Amex I can see my previous transactions (all of them). With the Capital One it doesn't show any previous transactions and says it only shows Apple ones.

Are these differences due to the way I set it up or because each cardholder is different?
 
Last edited:

wxnats

macrumors 6502a
Sep 10, 2014
725
207
Northern Virginia
After I added my Amex card I received an email from them explaining Amex on Apple Pay. Namely, if the cashier asks for the last few digits of the card, don't use the actual card numbers but use the device account number.
 

ghsNick

macrumors 68030
Original poster
May 25, 2010
2,657
531
After I added my Amex card I received an email from them explaining Amex on Apple Pay. Namely, if the cashier asks for the last few digits of the card, don't use the actual card numbers but use the device account number.
Ok, me too. But in Passbook does it show the REAL last five digits on the card? Mine does so I just thought I'd ask.

And with Capital One - did anyone else have to call and confirm for them to activate it?

With Amex it worked automatically and with Capital One I had to get a rep to activate it after I typed my info in.
 

wxnats

macrumors 6502a
Sep 10, 2014
725
207
Northern Virginia
Ok, me too. But in Passbook does it show the REAL last five digits on the card? Mine does so I just thought I'd ask.

And with Capital One - did anyone else have to call and confirm for them to activate it?

With Amex it worked automatically and with Capital One I had to get a rep to activate it after I typed my info in.
Yep, it shows both the real last five and last five of the device account number.

I have a Capital One 360 debit card that worked automatically, similar to my Chase and AmEx cards.
 

NoBoMac

Moderator
Staff member
Jul 1, 2014
2,459
881
In the case of the AMEX I entered, the card only shows the five digit device account number if I tap on the "circle I" at the lower right corner of the card and scroll down. Alternatively, Settings > Apple Pay > AMEX card
 

ghsNick

macrumors 68030
Original poster
May 25, 2010
2,657
531
In the case of the AMEX I entered, the card only shows the five digit device account number if I tap on the "circle I" at the lower right corner of the card and scroll down. Alternatively, Settings > Apple Pay > AMEX card
For the last 5 on the real account its on the actual card. For the last 5 on the device I have to do what you said. I'm pretty sure the last 5 of your real card are on it.
 

ghsNick

macrumors 68030
Original poster
May 25, 2010
2,657
531
I just deleted a card and re-add it to check if the digital card number changes and it does.

Is that normal for the digital card numbers to change if you delete and re-add?
 

caesarp

macrumors 6502a
Sep 30, 2012
964
387
I just deleted a card and re-add it to check if the digital card number changes and it does.

Is that normal for the digital card numbers to change if you delete and re-add?
Yes, its a randomly generated token.

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So I've added two cards and I'm noticing and an issue.

With Amex it shows the last 5 digits of my credit card and with my Capital One it shows the last 4 digits.

Also - on Amex I can see my previous transactions (all of them). With the Capital One it doesn't show any previous transactions and says it only shows Apple ones.

Are these differences due to the way I set it up or because each cardholder is different?
No issue. Amex is different.
 

greytmom

macrumors 68040
Jun 23, 2010
3,428
606
Ok, me too. But in Passbook does it show the REAL last five digits on the card? Mine does so I just thought I'd ask.

And with Capital One - did anyone else have to call and confirm for them to activate it?

With Amex it worked automatically and with Capital One I had to get a rep to activate it after I typed my info in.
Nope, I was offered the option to call or to verify through Capital One app. Chose the app.

For BoA business card, I had to call - no other option.