Wow--color me impressed with your very active, very instantaneous support!
Do you have a link to a table that compares the two products? Just curious about the differentiation.
We try
I'm just happy my bosses let me hang around here.
We don't really like tables that compare things. It's really easy to make them look great in your favor and not be honest about the things you're comparing to. Your question kind of relates to the next one so I'll answer both below
Thanks for interacting with us, Kyle! I know you work for Agile Bits, but what's your reasoning for why you would recommend 1PW over Lastpass?
My pleasure! I try to avoid "comparisons" so I'll simply call out a couple of reasons why others have typically suggested us.
The big one is that the data you store in 1Password is your data. It only exists on your device and optionally can be synced to a third party cloud service (Dropbox and iCloud being the primary two). If you're cloud adverse you can sync via local wifi network so that your data never touches the cloud. This will improve in version 5 for Mac as we added a couple of neat features to make this more seamless.
Some people really like not having a monthly (or yearly) payment and our applications aren't on a recurring payment style setup. Buy that version and get that version for life. Small upgrade costs may occur between versions but for some history:
1Password 1 users got 1Password 2 for free
1Password 2 users paid $20 to upgrade to version 3
1Password 3 users paid $25 to get version 4 (there were 6 years between version 3 and 4)
1Password 4 users get 1Password 5 for free.
That's for the Mac (since we're in the Mac forum), but our iOS application is now free with In-App Purchase for Pro features (multiple vaults, tags and folder organizational features, custom fields and sections, and advanced categories). Sync, Safari extension, and TouchID are all free. We'll be adding more to the Pro features in future updates as well.
Biggest one for me is our top notch customer support. Just yesterday I seen that a user had written a blog post about his interaction with colleagues of mine when he had a problem. In this day and age where we see so many people complaining about the support they get from products and service companies it's refreshing to see someone praise the support they got and I'm just happy that it was us
I'm a little biased obviously but there are a ton of threads on here over the last several years that you can look at to see what other users said about 1Password and LastPass. The real thing to do is use the one that works best for you. If that's not us, that's fine. We would really rather that everyone use a password manager than not. We hope most choose us, but we know it's not logical to expect it. Our goal is to help improve people's lives by helping keep them secure and making it easy to do. We want the secure thing to be the easy thing.
I'm happy to answer any questions you have, just be aware I really try to avoid comparing us versus them (all other password managers) since it's just not fair of me to talk about the others since I'm simply not as well versed in their products as I am with ours. It would be easy for me to get something wrong and I just don't want to paint that picture.
