The problem is that they don't offer a single quad core processor DESKTOP computer for under $3000. That is simply ridiculous. The pro customer (graphic designers, architects, photographers, gamers, etc.) needs quad core desktop computing at affordable prices. I'm an architect and yes we bought a new $4000 6 core Mac Pro. It works well even if our software doesn't take advantage of the extra GPU - hence we overpaid for how we use the machine. However, we don't need and can't afford ALL of our machines to cost $3000 or more. We also want to upgrade our server eventually....with what now?
A lot of us have invested in the Mac Mini product line, hoping we could upgrade it into the future. I don't care if some of you want to define a Mac Mini as a "low end" or "entry level" Mac. They had an affordable quad core computer and now they don't. It cost us $1300 for the old quad core Mac Mini (after aftermarket RAM upgrades). We have 5 of them in the office = $6500 The graphics cards are not great, but they run our 3D software well enough. To upgrade now we are being forced to buy an iMac or a Mac Pro. The Mac Pro starts at $3000. Times 5 machines = $15000. So now we need to spend an additional $8500 for Mac Pro's??? No thanks Apple. That is more than our original 5 Mini's cost.
And WE DO NOT WANT TO UPGRADE TO IMAC'S. Too glossy and reflective, not the right screen size for us, we already own 10 great looking, non-reflective, affordable screens since we were in the Mac Mini product line, there is no matching second screen (sorry we are not paying $1000 for the 27" outdated Apple display), you can't easily transport the iMac, etc... The iMac works for some business just great, but not for us. At a minimum we would like to CHOOSE an iMac or a desktop just as the low end and high end customer can do.
They didn't replace it with anything. It is simply gone. What about that don't those defending Apple get? To add insult to injury they soldered the RAM and didn't even throw in Iris Pro graphics on the high end dual core.
We need a quad core i7 machine with decent graphics (Iris Pro or discrete graphics at a minimum) for an affordable price. NOT the iMac. The iMac is not what we want as a replacement. For some reason you can buy a cheap desktop and a really really expensive one, but nothing in the middle. They need to stop up and fill the middle again.
They could easily solve this by adding back a Mac Mini quad core option, hopefully with Iris Pro graphics. Or make a less expensive Mac Pro option: quad i7 with a single Firepro graphics card.
We will ride out our 2012 quad core Mini's as long as we can. If they don't have a mid level machine in the $1200-$2000 range next year we will transition to PC's. Which for me also means when I upgrade my phone and tablet it is time for Samsung.
If Apple is not going to support small business design professionals, then we are not going to support them.