You're right, Apple should wait until someone hacks it before fixing what could be a security hole. No need for them to worry about it until then.
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Law Firms Consider 'Error 53' Lawsuits Against Apple as Some Stores Authorized for Repairs
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You're right, Apple should wait until someone hacks it before fixing what could be a security hole. No need for them to worry about it until then.
I'm so glad there are genuinely smart people on this forum and I'm surrounded by deluded types....
From what I got from the article, the entire phone is disabled. This is different from the usual and acceptable disabling of the touchID feature when u use a different home button (iPhone 5s does this unless it changed with a software update). I can live with losing my Touch ID because I don't want to pay double the cost to fix my phone but disabling the entire phone is not going to fly. If they are so worried about unauthorized access just delete the fingerprint/ credit card info when the phone is opened.
Your right, Apple should wait until someone hacks it before fixing what could be a security hole. No need for them to worry about it until then.
No, Apple should disable the touch ID function that has been compromised, not brick your whole phone.
Well...it is in the EU. Sadly, our American cousins don't have such rights as consumers....
An auto ECU is very complicated.
I replaced the one in my car with an upgraded non-oem version.
:shrugs
If you just bought them, you may be within the return period. Go get your money back.
If your phone is actually affected by the issue, you may have other rights. To get those rights, you should take your working iPhones to an unauthorized repair shop, and have them replace the pristine home buttons with unsupported third-party parts. Optionally you can damage your home buttons first, but I don't think that is required. Then you become part of the class that has the right to sue Apple. You may not win your case, but at least you won't be laughed out of court for suing when Apple didn't actually do anything to you.
Otherwise, your absolute right not to buy Apple products because you don't agree with their policies starts with the next time you are in the market for a new phone.
Ok, so as no one had responded to my question I would state IF it is a condition to receive a reconditioned phone from Apple to replace your error code 53 bricked phone, that you have to trade in your bricked phone then...
Is this to do with security? A bit probably yes, but did someone at Apple see another potential revenue stream over it? Absolutely they did. Apple could not care less about any of you, unless you have thousands of their shares, so I would almost garuntee their plan was to take your bricked phone, send it of to be reconditioned, then they sell your bricked phone on and sell you a new phone. It's a win win for them and that bottom line.
And they then just spin it as a security measure and people lap it up as displayed on this site.
Is this to do with security? A bit probably yes, but did someone at Apple see another potential revenue stream over it? Absolutely they did. Apple could not care less about any of you, unless you have thousands of their shares, so I would almost garuntee their plan was to take your bricked phone, send it of to be reconditioned, then they sell your bricked phone on and sell you a new phone. It's a win win for them and that bottom line.
And they then just spin it as a security measure and people lap it up as displayed on this site.
I agree. The consumer should just have to bring the device in to an Authorized Apple dealer and pay to fix the iPhone.
The info in the Guardian articles is a bit confusing.
The article says the phone is rendered useless but goes on to say that Antonio Olmos had to pay £270 for a replacement... but then goes on again to say Apple charges £236 for a repair to the home button on an iPhone 6 in the UK.
So basically if I went to an authorized Apple dealer it would cost £236, and if I don't and end up getting a bad install, it'll cost me £270 (!!)
.
To expand just a little: You are referring the Magnuson-Moss Warranty Act. It says that aftermarket parts cannot void a warranty. So using the touch sensor doesn't void your warranty, good news!
However, the original manufacturer has no duty to warrant the aftermarket parts OR damages CAUSED by the aftermarket parts. They also don't have to support or service the aftermarket parts.
So, you can use the third party touch sensor all you like, but Apple doesn't have to warrant it, support, or repair anything that using that part damages or renders disabled. They also don't have to warrant any damage caused by you (doing your own repairs) or a third party shop (being paid for repairs).
Then you should suit that "authorized" repair shop for defrauding you and using unauthorized replacement parts.
How do you figure this will lead to any significant revenue for Apple? Although I do enjoy a good conspiracy theory! What nightmare? I mean I live in Los Angeles. There is NOT ONE 3rd party iPhone repair shop in this city that does not look and act SKETCHY at best. Their sole purpose is to undercut Apple and use parts that might mess up your iPhone or iPad. It's abundantly clear to me that going to these places is at my own risk. My own risk. That's MY liability, not Apple's.
The notion that Apple or ANY company for that matter should somehow immunize it's customers from every possible scenario when taking one their devices to an UNAUTHORIZED repair store.
Just registered on these forums to express my concern about this issue. I've been really happy with the Apple iPhone 6 I purchased when it was released in October 2014 but am now concerned that at no point was I told that I had to either buy Apple official insurance or go to their official repair dealer if anything were to happen to it. Luckily I've had no reason fo that but just checked my packaging and there is nothing there about how my Touch ID is specially protected and that I should be careful if anything happens to it. That worries me.
I'm really not sure if I will be buying from this company again, bringing to an end a twelve year relationship with Apple after buying very many of their desktops, laptops, tablets and phones. I'm surprised so many of you are defending them. It will be annoying to bring myself out of what had been a secure and decent Eco-system but I can't really in good conscience continue a relationship with a company that appears to treat its customers in such a shoddy fashion. In the long run I think it's probably going to be a good decision, albeit a tough one in the short term as I have to find new apps and new ways of working. Luckily my Abode and Microsoft subscriptions are platform agnostic.
I'm really not sure if I will be buying from this company again, bringing to an end a twelve year relationship with Apple after buying very many of their desktops, laptops, tablets and phones. I'm surprised so many of you are defending them. It will be annoying to bring myself out of what had been a secure and decent Eco-system but I can't really in good conscience continue a relationship with a company that appears to treat its customers in such a shoddy fashion. In the long run I think it's probably going to be a good decision, albeit a tough one in the short term as I have to find new apps and new ways of working. Luckily my Abode and Microsoft subscriptions are platform agnostic.
This sounds logical and correct: but in this case, the Bricking error 53 is being caused by Apple on software update because it is failing a check.
Not because the device isn't functioning.
I need some feedback on this.
So you accidentally spilled something on the front of your iPhone 6 and didn't know it. You go to back up your device after your took some wonderful pictures of your child being born, their 1st birthday party or what have you. You notice that Apple tells you that there is a new OS available. You of course click yes lets do it. A few minutes into the update you realize that your computer is telling you that your device is throwing error 53. You now have a brick. You didn't take it to an unauthorized repair center. You didn't attempt a DIY repair. What gives?? Apple tells you sorry that liquid damage is a security breach. CMON now really. Why can't Apple give you a warning? What right does Apple have to tell you that H2O is a security issue. It's not just about repair centers. I hope that most users here can see how this doesn't really make sense. Just like icloud lock gives the users the ability to brick their own device, give them that option Don't force them to do anything.
So you accidentally spilled something on the front of your iPhone 6 and didn't know it. You go to back up your device after your took some wonderful pictures of your child being born, their 1st birthday party or what have you. You notice that Apple tells you that there is a new OS available. You of course click yes lets do it. A few minutes into the update you realize that your computer is telling you that your device is throwing error 53. You now have a brick. You didn't take it to an unauthorized repair center. You didn't attempt a DIY repair. What gives?? Apple tells you sorry that liquid damage is a security breach. CMON now really. Why can't Apple give you a warning? What right does Apple have to tell you that H2O is a security issue. It's not just about repair centers. I hope that most users here can see how this doesn't really make sense. Just like icloud lock gives the users the ability to brick their own device, give them that option Don't force them to do anything.
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Now you're asking them to support third-party parts. They certainly have no obligation to do that.
I wouldn't, but it's a revenue stream and means more money, and it costs them next to nothing to put in place.
And please remember Apple is a money greedy corporation first, everything it does is for those pound notes, nothing more.
It has a real security implication. Read Apple's response. Why else would they care? Do you really think out of warranty home button repairs are big business to Apple?
Judging by thier pricing,
https://www.apple.com/uk/support/iphone/repair/other/
It's not a bad business
though iPhone repair is not that bad.The real money spinner is iPads, Especially the iPad pro which is
iPad Pro: £486.44
To repair.
Wow, are you iZombies really this gullible? In the US this is called "Restraint of Trade", something Apple has been in court for before. Also likely falls under the Sherman Anti-trust Act for "creating a monopoly". Let's end confusion: Apple error 53 wipes your phone. And bricks it. And there is no way to reverse this. Other companies, such as Black Berry also have a "brick your phone" credentials violation. But, you can send your phone to Black Berry with proof of purchase and they will reverse the lock out. This would be simple for Apple considering all the store fronts they have. But they will not (currently). That's because they want you to by a new phone. Or else...